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Harrisburg, PA

North America

United States

# Enterprise Rent-A-Car – Reliable Car Rentals in Harrisburg, PA

Enterprise Rent-A-Car, located at 2222 Paxton St, Harrisburg, PA, is a well-known car rental service that offers a wide range of vehicles for various needs. Established with a vision to provide convenient and affordable transportation solutions, Enterprise has become a trusted name in the industry. The location is particularly noted for its accessibility, especially on weekends when many other rental services are closed. Customers have highlighted the ease of online reservations and the quick pickup process, although experiences can vary significantly. The community appreciates the service's commitment to customer satisfaction, though some reviews indicate areas for improvement in communication and vehicle maintenance.

## History
### The story of Enterprise Rent-A-Car
Founded in 1957 by Jack Taylor in St. Louis, Missouri, Enterprise Rent-A-Car began with a simple mission: to provide exceptional customer service and affordable car rentals. The company quickly expanded, driven by a commitment to customer satisfaction and a focus on community involvement. This foundational vision continues to guide the company as it operates thousands of locations worldwide, including the Harrisburg branch.

### Milestones and growth
- **1957**: Enterprise is founded in St. Louis, Missouri.
- **1980s**: Expansion into the airport rental market.
- **1990s**: Introduction of the "We’ll Pick You Up" service, enhancing customer convenience.
- **2000s**: Rapid growth and expansion into international markets.
- **Present**: Continues to be a leader in the car rental industry with a focus on sustainability and community engagement.

### Cultural and local influence
Enterprise Rent-A-Car has made significant contributions to local economies by providing jobs and supporting community initiatives. The Harrisburg location, in particular, plays a vital role in the local transportation landscape, offering services that cater to both residents and visitors. The company’s commitment to community service is reflected in its partnerships with local organizations and its efforts to promote responsible driving and environmental sustainability.

### Continuing the tradition
Enterprise continues to uphold its founding principles by emphasizing customer service and community involvement. The Harrisburg branch strives to maintain a welcoming atmosphere, ensuring that every customer feels valued and respected. This dedication to service is evident in the training programs for employees, which focus on creating positive customer experiences and fostering long-term relationships.

## Community
### Community involvement
Enterprise Rent-A-Car actively engages with the Harrisburg community through various outreach programs and partnerships. The company supports local charities, educational initiatives, and environmental efforts, reinforcing its commitment to being a responsible corporate citizen. By participating in community events and offering support to local organizations, Enterprise strengthens its ties to the area and enhances its reputation.

### Community notion about the place
The community perception of Enterprise Rent-A-Car in Harrisburg is mixed. While many customers appreciate the convenience and accessibility of the service, others have expressed concerns about customer service inconsistencies. Positive reviews often highlight the friendly staff and efficient service, while negative feedback points to issues with vehicle cleanliness and communication. Overall, the location is viewed as a reliable option for car rentals, though experiences can vary.

### Events and gatherings
Enterprise Rent-A-Car often participates in local events, providing sponsorship and support for community gatherings. These events not only promote the brand but also foster connections with local residents. By engaging in community activities, Enterprise demonstrates its commitment to being more than just a rental service, positioning itself as an integral part of the Harrisburg community.

## Offerings
### What Enterprise Rent-A-Car offers
Enterprise Rent-A-Car provides a diverse fleet of vehicles, catering to a wide range of customer needs. From compact cars to SUVs and vans, customers can choose from various options to suit their travel requirements. The company also offers flexible rental terms, including daily, weekly, and monthly rentals, making it easy for customers to find the right solution for their transportation needs.

### Dining and food experience
While Enterprise Rent-A-Car does not offer dining services, its strategic location in Harrisburg allows customers to access various nearby dining options. Customers can easily find restaurants and cafes within a short distance, making it convenient to grab a meal before or after picking up their rental vehicle.

### Events and packages
Enterprise frequently offers promotional packages and discounts, especially during peak travel seasons. These packages may include special rates for weekend rentals or deals for extended rentals. Customers are encouraged to check the website or inquire at the Harrisburg location for the latest offers, ensuring they get the best value for their rental experience.

### Facilities and features
- Convenient location with easy access from major roads
- Online reservation system for quick and easy bookings
- After-hours drop-off service for customer convenience
- Wide range of vehicle options to meet diverse needs
- Friendly and knowledgeable staff to assist with inquiries

## Pros and Cons
### Key insights from reviews
Reviews of Enterprise Rent-A-Car in Harrisburg reveal a spectrum of customer experiences. Many customers praise the efficient service and friendly staff, while others express frustration with vehicle availability and cleanliness. The overall sentiment indicates that while the location has strengths, there are areas that require attention.

### Compliments and strengths
Positive reviews often highlight the following strengths:
- Quick and easy pickup process
- Friendly and accommodating staff
- Availability of a diverse fleet of vehicles
- Convenient location for local residents and travelers

### Contrasts and notable mentions
Conversely, several reviews point out notable issues:
- Inconsistent communication regarding vehicle availability
- Concerns about vehicle cleanliness and maintenance
- Experiences of upselling and unclear pricing policies
- Instances of poor customer service during peak times

### Summary evaluation
Overall, Enterprise Rent-A-Car in Harrisburg is a viable option for car rentals, with many customers appreciating the convenience and range of vehicles. However, the location must address the concerns raised in reviews to enhance customer satisfaction and maintain its reputation in the community.

## Location & Nearby Attractions
Enterprise Rent-A-Car is conveniently located at 2222 Paxton St, Harrisburg, PA, making it easily accessible for both residents and visitors. The surrounding area features various attractions, including parks, shopping centers, and cultural sites. Harrisburg itself is known for its rich history and vibrant community, offering a range of activities for those exploring the city. The location's proximity to major highways also allows for easy travel to nearby attractions, enhancing its appeal as a rental service.

## FAQs
**What are the rental requirements** You need a valid driver's license and a credit or debit card.
**Is insurance included with the rental** Insurance options are available but not included by default.
**Can I return the car after hours** Yes, there is an after-hours drop-off service available.
**Do you offer discounts for long-term rentals** Yes, there are promotional packages for extended rentals.
**Is there a shuttle service available** Shuttle services may vary by location; check with the branch for details.

## Visit Enterprise Rent-A-Car Today
Enterprise Rent-A-Car in Harrisburg offers a reliable and convenient car rental experience, backed by a history of customer service excellence. With a diverse fleet of vehicles and a commitment to community involvement, this location is well-positioned to meet your transportation needs. Whether you're a local resident or visiting the area, Enterprise provides a friendly and efficient service that makes renting a car easy and hassle-free. Experience the convenience and reliability of Enterprise Rent-A-Car today!

2f0e187e-4413-4559-a557-938e7c823ee0

No problems to report. Online reservation using my Enterprise Plus account and pickup went smoothly and quickly with no wait at 10 am opening time on a Sunday. Not many locations are open Sunday's, so this was close and convenient for me when I needed an SUV to move a piece of furniture. The car was a new VW Touareg and it was perfect, even though I reserved a small-size SUV. There was no up-charge for the class upgrade. Nice! I returned the car the same night after-hours and used the key drop box located near the entrance. In the morning, I received a receipt of return and the fee was charged to my card. That was easy! Unfortunately for me, I did leave my sunglasses in the car and had to return the next day to pick them up. The staff was very accommodating and had set them aside for me to grab when I came back. Great overall experience and I'd gladly rent here again.

1d09f2ca-5086-47ea-85f6-a4eed479f371

Worst car rental experience ever. I booked a reservation for 10am pick up almost two months ago, ran late and they tell me I can't get what I rented. So they gave away my rental by the time I got there 11:20??? They tried to downgrade and up charge me. Yes I was late but I didn't know there was a late policy. Still don't know the policy, one guy said 15,20 minutes. One said 30- 60 or 90 minutes. But for the absolute disregard and turn me away, at Christmas!! So bc they can't help me, I have to wait 24 hours to pick up another rental from somewhere else. Again, I booked this vehicle a month and a half ago from pick up. Late or not, I should be in a rental right now, but bc this place is ran by washed up salesman.and nobody with real Enterprise authority, people are left with "bc I felt like it" energy. Not cool. And apparently the other places are calling this place for cars? Seems to me enterprise fell off all together and it's unfortunate. Been an enterprise member for almost 8 years, all things come to an end.

47fe07e1-fa42-48ea-ae20-49489fd9f296

Great counter service at pick up and at return. My main complaint is with the cleanliness of the windshield. PLEASE clean the inside of the windshield as if you were going to be driving into the sun all day! Streaks and a film on the windshield make it very hard to see.

0119a593-467d-41fd-874d-f42d6aa4b4b9

We will never use Enterprise for any rentals ever again. My wife rented a car from them, and as she was pulling into a parking spot the car who was already parked to her right opened up their door and damaged the rental car that my wife was driving...we took it back to Enterprise the next day and they charged us $250 for a deductible and said we'd get it back when the investigation is over, the other car was found to be at fault, but because the rear passenger door was the door that did the damage to the rental car my wife was driving, we have to pay another $250, because now Enterprise says it's a $500 deductible...Never again I'd suggest staying away from Enterprise...horrible customer service, we prefer using Alamo whenever they are available anyways.

a1adedd0-fa07-4f91-a197-cf51e1f69fe6

The location had vehicles,but no keys!! How's that work ? We only found this out after questioning the availability of several different vehicles on the lot. The initial vehicle we reserved had a fairly filthy interior with ducky something rather on the middle console. Last the representative pretty much tried to sell Me what he wanted me to have instead of what I wanted.

ab773443-f930-4454-b113-c4cb06a049bc

Do not go to this Enterprise location on Paxton Street unless you want to be lied to by the staff of sleazy sales people who use bait and switch to up sell you, then lie about prices, and other Enterprise options. This was the worst experience I have had in trying to rent a car. This started with getting a quote for $189 for a weekend get away in a Chrysler 300. We thought this option sounded great. We arrived for our appointment and the Chrysler 300 turned into a Hyundai hatchback. We asked to see other options and all that was available were a mini van and a huge SUV. To get either of these, they were both up sells and the sales associate wanted to sell us on the biggest car he had. Before we could think about our options, the Hyundai hatchback was being rented to another driver. We settled on the mini van after being promised the same price as the Hatchback. This was not the case! At check out, the sales man forgot this and went on to try charging us full price and would only reduce the rate by $20 dollars a day. Chris our sales associate lied that we could switch the car at any enterprise if we were not happy with our selection. This is not true there was a one way fee he did not tell us about! We went home, packed up and we're going to go to another enterprise to switch out our car. When we called ahead to another enterprise, they would not let us switch our vehicles and told us about the one way transfer fee. We were stuck dealing with Paxton Street. We then had to drive back up to enterprise. They would not meet us at our door, like the slogan says. Chris our sales associate was hiding somewhere not to be found. We got the assistant manager who did not want to deal with the situation. He didn't want to switch cars around or do paper work. He reduced the price of the car nowhere near the 189 price we told him about. He took off an extra driver fee and gas allowance. Or so we were told! Not having any other options from the assistant manager, we took this option after wasting 3 hours of time with enterprise because we needed to be on the road. We had to make changes in travel plans and almost missed check-in at our hotel. Oh no, the story does not end here! We dropped off the car and they do not correctly bill me. The assistant mangers discounts do not show up on the bill!! In over 10 years of customer service this was the worst experience I've had! When they didn't have any options they should have found us a better place to go. The enterprise at the Middletown airport had multiple options and sounded less like sales people and more like customer services representatives. I would like the Paxton st manager or general manager reach out to me so I can share this tale of horror. Thanks enterprise for screwing us at the front door!!!!

fa467d11-1323-49b4-b2cf-23228b9dc3e8

Stay Away From Janet Her Customer Service Is Dreadful & She Does Not Communicate Well. I Was Not Able To Take A Car Because I Lost My Debit Card & They Need It There Physically. So I Was Told They Saved Everything & That The Next Day I Would Be Able To Come & Pick Up The Car After I Get A New Card From The Bank & That Someone Would Pick Me Up If I Needed. The Next Day I Called & I Was Out Of Their Jurisdiction For Pick Up So Janet Told Me To Hold On & She Just Transferred Me To The Mountain Location Without Even Telling Me. They Only Had A Truck & A Minivan So I Declined. Thinking Them Picking Me Up Was The Only Problem I Called Back The Paxton St Location & They Had Given The Car Away & Only Had A Minivan Left. On Top Of That I Had To Redo Everything I Had Already Done The Day Prior. Overall I Really Don't Like Enterprise Because Their Customer Service Is Very Poor & Their Cars Always Smell Like Cigarettes Unless It's A Minivan & Even Then It Might. The Only Reason I'm Using Them Is Because My Insurance.

d812f3d0-e8bc-42a2-8fe0-692f0e8807bf

Very impressed with customer service here. Both rental day and return were smooth and easy. I didn't realize they didn't open until 9 and I was there at 830. A gentleman came out and said they'd be happy to help me even though they weren't yet open. Very impressed. I would return to this location to rent again.

aad82af0-0d89-4ee7-be45-596a7a4e71f2

Staff was extremely friendly and went over all the details of the car with me. My only issue were the dirty windshield and windows. Since I was making a 4 hour drive, I cleaned them myself. The rental was easy and returning after hours equally so. Good value for the money.

c16c4f2d-703d-4069-b169-530b36fda1e1

My car was hit by another car and had to be in the shop for repairs; the insurance company paid for a car for me to use while that was being taken care of. When I picked up my car at Enterprise, they tried to insist that I give them a credit card. I only had a debit card and wasn't about to give them that. I asked why they needed it if the insurance company was paying for the rental, but the employee couldn't answer my question. He finally gave in and went through with the paperwork. Then he tried to sell me rental insurance for a week that was twice the amount I pay for insurance for my car in a month! When I told him the insurance company was paying for the rental and he could ask them to buy rental insurance, he kept pushing and pushing. But I refused to purchase insurance for a rental that was really being rented by an insurance company for me to drive while my car was being repaired. Now I am wondering: did the insurance company pay for car rental insurance and Enterprise try to double dip by also trying to get me to pay for rental insurance? I just cannot trust this company based on my experience with them. :(

Rent a car at Enterprise in Harrisburg, PA, and explore the city with ease. Convenient location, top service, and great deals await. Book now for your adventure.

Enterprise Rent-A-Car Harrisburg PA | Convenient Location

Harrisburg

Enterprise Rent-A-Car

Pennsylvania

Rent a car easily at Enterprise in Harrisburg, PA. Perfect for city trips, airport pickups, and local adventures. Book now for hassle-free travel!

Enterprise Rent-A-Car Harrisburg, PA | Convenient Vehicle Rentals

Learn about Enterprise Rent-A-Car in Harrisburg, PA. Trusted for quality service, affordable rates, and wide vehicle selection. Discover more today!

About Enterprise Rent-A-Car Harrisburg, PA | Your Local Rental Experts

Opening hours for Enterprise Rent-A-Car, Harrisburg, PA. Find opening hours for Enterprise Rent-A-Car, Harrisburg, PA on 2222 Paxton St.

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