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Philadelphia, PA

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# Super Trans Philly Shuttle – Reliable airport shuttle service in Philadelphia, PA

Super Trans Philly Shuttle is a prominent airport shuttle service located in Philadelphia, PA, specializing in transportation to and from major airports. With a focus on providing reliable shuttle services, Super Trans has garnered a mixed reputation over the years. Established to cater to travelers seeking convenient airport transfers, the company has become a staple for many commuters. Despite facing challenges, it remains a go-to option for some due to its accessibility and service offerings. Reviews highlight both commendable drivers and significant service issues, reflecting the diverse experiences of its clientele.

## History
### The story of Super Trans Philly Shuttle
Super Trans Philly Shuttle was founded with the vision of creating a reliable and efficient transportation option for travelers in the Philadelphia area. The founders aimed to fill a gap in the market for affordable and convenient airport shuttle services, particularly for those traveling to and from JFK and Newark airports. Over the years, the company has aimed to establish itself as a trusted name in the shuttle service industry, focusing on customer satisfaction and safety.

### Milestones and growth
- Established as a shuttle service catering primarily to airport transfers.
- Expanded service offerings to include various routes and destinations.
- Developed a loyal customer base despite facing operational challenges.
- Implemented online booking systems to enhance customer convenience.

### Cultural and local influence
Super Trans has become a part of the local transportation culture in Philadelphia, particularly among travelers who frequently commute to and from the airports. The service has influenced how locals perceive shuttle transportation, often being seen as a necessary option despite its mixed reviews. The company has also contributed to the local economy by providing jobs and supporting local drivers.

### Continuing the tradition
Despite facing criticism and operational challenges, Super Trans continues to operate with the goal of improving its services. The company is working on addressing customer feedback and enhancing its operational efficiency. By focusing on customer service and reliability, Super Trans aims to maintain its position in the competitive shuttle service market.

## Community
### Community involvement
Super Trans Philly Shuttle has made efforts to engage with the local community by providing essential transportation services that connect residents with major airports. The company often participates in local events and collaborates with community organizations to promote safe travel. Their involvement helps raise awareness about transportation options available to residents and visitors alike.

### Community notion about the place
The community's perception of Super Trans is mixed, with some residents appreciating the convenience it offers, while others express frustration over service inconsistencies. Many locals recognize the importance of having a shuttle service that can accommodate travelers, but they also highlight the need for improvements in reliability and customer service.

### Events and gatherings
Super Trans has been involved in various local events, often providing transportation solutions for community gatherings and special occasions. By participating in these events, the company aims to strengthen its ties with the community and showcase its commitment to serving local residents.

## Offerings
### What Super Trans Philly Shuttle offers
Super Trans provides a range of transportation services primarily focused on airport shuttles. Their offerings include scheduled pickups and drop-offs at major airports, ensuring that travelers have a reliable option for their transportation needs. The company also offers private shuttle services for groups, catering to various travel requirements.

### Dining and food experience
While Super Trans is primarily a shuttle service, it does not offer dining experiences. However, the shuttle routes often pass by various dining establishments, allowing travelers to explore local food options before or after their airport transfers.

### Events and packages
Super Trans offers various packages for travelers, including group rates for larger parties and special pricing for round trips. These packages are designed to provide cost-effective solutions for families or groups traveling together, making it easier to coordinate transportation.

### Facilities and features
- Online booking system for easy reservations.
- Scheduled shuttle services to major airports.
- Private shuttle options for personalized travel.
- Customer support for inquiries and assistance.

## Pros and Cons
### Key insights from reviews
Reviews of Super Trans Philly Shuttle reveal a stark contrast in customer experiences. While some passengers praise the service for its reliability and friendly drivers, others express significant dissatisfaction due to long wait times and poor customer service. This dichotomy highlights the variability in service quality.

### Compliments and strengths
Many positive reviews commend the drivers for their professionalism and friendliness. Customers appreciate the convenience of the shuttle service, particularly for airport transfers, and some have noted the company's willingness to resolve issues when they arise. The online booking system is also frequently mentioned as a user-friendly feature.

### Contrasts and notable mentions
Conversely, numerous reviews highlight severe issues with service reliability, including long wait times and lost reservations. Customers have reported frustrating experiences, such as being left behind or facing unresponsive customer service. These negative experiences have led to a significant number of one-star reviews, raising concerns about the overall reliability of the service.

### Summary evaluation
In summary, Super Trans Philly Shuttle presents a mixed bag of customer experiences. While it offers essential transportation services that many find convenient, the operational challenges and inconsistent service quality have led to a tarnished reputation. Potential customers should weigh the pros and cons based on recent reviews before making a decision.

## Location & Nearby Attractions
Super Trans Philly Shuttle is located at 8312 State Rd, Ste 13, Philadelphia, PA 19136. This location provides easy access to major highways, making it convenient for travelers heading to and from the airports. The surrounding neighborhood offers various amenities, including dining options and shopping centers, allowing travelers to explore the area while waiting for their shuttle. Local insights suggest that the shuttle service is a popular choice among residents and visitors alike, particularly for its accessibility to major transportation hubs.

## FAQs
**What is Super Trans Philly Shuttle** Super Trans is an airport shuttle service in Philadelphia, providing transportation to and from major airports.

**How can I book a shuttle with Super Trans** You can book a shuttle online through their website or by calling their customer service.

**What airports does Super Trans service** Super Trans primarily services JFK and Newark airports.

**Are there group rates available** Yes, Super Trans offers group rates for larger parties traveling together.

**What should I do if my reservation is lost** Contact customer service immediately to resolve any issues with lost reservations.

## Visit Super Trans Philly Shuttle Today
Super Trans Philly Shuttle offers essential airport transportation services in Philadelphia, PA, catering to travelers seeking convenient shuttle options. Despite facing challenges, the company remains committed to improving its services and maintaining a presence in the community. With a focus on customer satisfaction, Super Trans continues to serve as a transportation option for those in need of reliable airport transfers. Whether you are a frequent traveler or planning your first trip, consider Super Trans for your transportation needs.

b195323c-9d1b-41e3-9511-0fc092268a68

My favorite shuttle bus to Philadelphia from JFK .I have been dealing with the company since more than 8 years.Best drivers and maximum safety on the roads.Thanks for Roy the best driver friendly and so helpful .

7477aa6d-0be6-40b2-9a80-c6ed4d12c6ae

Please please do not book this shuttle service if you care about getting home! I have been using this service for a few years and it has gotten worse and worse until finally it is unbearable. I just spent 4 hours waiting at the airport for them and when they showed up, the van was full of other incredibly angry revolting passengers who had been waiting 4 or more hours as well!! One woman was so disgusted she jumped out of the van and went to call an Uber (and this is from Newark to Philly!) They lie to you about pickup times and have zero regard for your time or plans. I ended up not being able to pick my cat up from the vet because they took over 7 hours to pick me up and get me to the shuttle home spot!! The last few times I had to wait 2 hours and kept telling myself, oh well it's the busy season. But this time, it took me from 2:30pm until 8pm just to get home! And many other passengers were waiting longer than that! There was a revolt going on in that van and it was not pretty. Just do yourself a favor and pick some other shuttle service or use an uber because it is actually cheaper (believe it not!!) and will drop you off at your door! I'm done with this company and will tell everyone I know to never use them again. I hate to leave reviews in general, but I hope no one has to deal with this awful service like we did.

183e7917-b79d-45a2-b109-6ad035be8d18

This is a usual review! I arranged for SuperTrans to pick me up on 12/25 to go from Philly to JFK Airport. We had a traveler's worst nightmare: my reservation got lost and the shuttle left Philly without me. I had a moment of panic but they made good on the situation and more. They called one of their private drivers, who picked me up. (And he actually saved my bacon, as it turned out I'd left my passport at home! He had a friend pick it up and meet us halfway to NYC.) I did have to pay extra for the service but it was well worth it, considering my passport snafu. Then, they gave me a comp ride to JFK a month later when I had another trip. A bad situation made good.

943a7373-339b-48b6-9861-e0130627bd52

I wish I could give this company negative 5 stars. Worst shuttle company ever. They were extremely rude, and uncivilized during the whole trip. And my mom flight was late through no fault of her own and they refused to pick her up. I don't know how they're still in business

32dcc8c0-3395-438f-86a0-bf659133cef8

I will never recommend your company to anyone and don't do any business with super trans shuttle service again located at state road Bensalem extremely a bad service untrustworthy driver and office people

f59c25e8-c184-4822-88a4-c24cecc01244

Super Trans is beneath contempt: This is a review of shuttle service from Newark EWR to Philadelphia. A family member was flying from Singapore arriving early in the morning so I intentionally called the company to confirm that Super Trans would have shuttle service at the time of his arrival. Not only did this company verbally misrepresent that they would pick him up at Newark shortly after his arrival early Monday morning, they specifically instructed him to call from the baggage claim so that they could instruct him on where to meet the shuttle. When he called, he received a recorded voice message saying to call back later - after a 19-hour flight from Asia. He had to wait for three hours before boarding the shuttle then had to change shuttles somewhere outside of Philadelphia for the final ride to a nearby hotel - no, they do not drive passengers home, even if it is 5 minutes away. Do not patronize Super Trans: Instead take the New Jersey Transit train to Trenton then cross the platform for the SEPTA train to Philadelphia, take a taxi from there. In retrospect, taking an Uber would have been better, hardly worth waiting three hours for abysmal service. The bar for airport shuttles in the U.S. is already low; for Super Trans, the bar is subterranean. Look at the other reviews on Yelp: All one star - that alone indicates an abysmally low quality of service - and if you call, they lie to you. Do yourself a favor and never, ever, under any circumstances patronize Super Trans - you will live to regret it.

a37108bf-775d-4797-8abb-a1a12002024d

I called this company to inquire about their services and I spoke to this lady who claims she owns the business. She's rude and has no good customer service skills. She talked like I'm bothering her with my inquiries, which mind you, are valid questions. I asked for non shared vehicle service & she exclaimed "it's very expensive". I didn't ask if it was expensive or not, I asked for how much. The rest of my questions were addressed like I am asking her a favor. I reminded her that if I wanted the service, I will pay for it. When I verified more info about stops and time frame, her response was "I don't know". How on earth can you make options when the response you get is "I don't know". Not to mention she randomly put me on hold with no warning. Nevertheless, I didn't book any service through this company because I didn't like the way this lady named Teresa (so she says) spoke to me. If this lady represents this company and doesn't know how to deal with customers, then she's not representing anything good to come. Clearly, when I read all the reviews here, it made sense that this company don't even deserve a one star. Do yourselves a favor and avoid this company. Waste of time!!!!!

391c48c4-0eb0-44d0-9b32-adca61f11d1d

I don't know how I missed all of the bad bad reviews. Delaware Express was who we normally use but for some reason we chose this fly by night outfit. The driver was on his phone speaking what sounded like Arabic, and he confirmed it when he said he is Palestinian. We waited over two hours for our scheduled pickup at JFK, and was told he needed lunch. We had just been on flights for over 18 hours, and then here comes Bozo. Read all of the reviews, and then book with another company. Delaware Express comes to mind, as they don't employ anyone like Bozo !!!!

66139146-314e-40e6-817f-1fd513612536

I booked them online for a shuttle for JFK. My credit card was charged in advanced according to the rates stated in the website. For my surprise, a couple of days later (after the service was done) another charge appear on my statement. I contacted the customer service and they couldn't explain the charge at first and would give me a follow up. Today I got a phone call saying the extra charge was because the low number of massagers that day. I argue saying that in any moment this extra charge was mention (neither on the website or in person) and they were unapologetically. Would definitely not recommend to anyone!

74632820-117e-4b86-a7b7-e567a01c1783

Very bad company the driver was on phone the whole time I arrived in Philly after 5 hours and because the driver was on phone he switched my bag with someone else and he didn't focus he was busy with phone when I arrived home I saw that the bag, not mine when I told him, he told me I will go bring it just give me two hours I was waiting and he didn't call and come. I called in the morning they said to wait two days for what and it's not my fault even if he is off from work he has to bring it cause he has to handle what he did and I have important stuff. First and last time to go with this company. You don't deserve a rate seriously.

Experience convenient transportation with Super Trans Philly Shuttle in Philadelphia. Reliable, affordable, and perfect for exploring the City of Brotherly Love. Book now!

Super Trans Philly Shuttle in Philadelphia | Reliable Transport

Philadelphia

Super Trans Philly Shuttle

Pennsylvania

Explore the full menu at Super Trans Philly Shuttle in Philadelphia. Discover signature dishes, drinks & must-try items. Visit us at 8312 State Rd, Ste 13.

Super Trans Philly Shuttle Menu – Food & Drinks in Philadelphia

Learn about Super Trans Philly Shuttle in Philadelphia. Offering convenient transportation services at 8312 State Rd, Ste 13. Your reliable shuttle partner in Philly.

About Super Trans Philly Shuttle, Philadelphia

Opening hours for Super Trans Philly Shuttle, Philadelphia. Find opening hours for Super Trans Philly Shuttle at 8312 State Rd, Ste 13.

Super Trans Philly Shuttle Menu Overview

Signature Dishes

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Experience the Menu at Super Trans Philly Shuttle

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