Home

Download

NO BAD **RECOMMENDATIONS**.

London, England

Red Room

Copenhagen, Denmark

Delphine

Amsterdam, Netherlands

Chez Nina Green Brasserie

The most popular restaurants in Nova Circle right now

TRENDING NOW

Guide to

During Winter

Prague 

in Finland

The Northern Lights

Winter Edition

Paris

Best bars

New York Cities

Explore curated travel guides filled with hidden gems and top recommendations to inspire your next adventure.

TRAVEL GUIDES

Discover standout moments and top picks from our vibrant community of travelers and explorers.

USER HIGHLIGHTS

Meet our most active and inspiring community members sharing unique recommendations and insights.

TOP USERS

On A Budget

5 Star Luxury Travel

You Must Visit

Eco-Friendly Hotels

Avoid Bali belly

How To:

That Are Worth The Trip

Dining Concepts

The World Is Slowing Down

Soft Travel

Stay updated with the latest travel tips, trends, and exciting updates from the Nova Circle community.

NEWS

Explore

Copenhagens Boutique Hotels

Discover

Tokyos best Ramen

Travel philosophy

The Rise of ‘Soft Travel’

Dublin Best Pubs

 Find fresh ideas and experiences to discover, from must-visit spots to unique activities.

MORE INSPIRATION

Connect with trusted partners who share our passion for unforgettable experiences and quality travel.

OUR SELECTED PARTNERS

Nova Circle is your single space for saving and sharing top recommendations around the world while getting inspired by likeminded people.

Nova Circle - No Bad Recommendations

As a valued Nova Circle member you can enjoy our exclusive partner discounts. Simply just sign in to claim the deals.

Partner Discounts

Enjoy exclusive travel partner discounts with Nova Circle.

Nova Circle Benefits - Travel Partner Discounts

Benefits

Houston, TX

North America

United States

# Subway – Sandwich Shop in Houston, TX, Fast Food, Quick Meals, Local Favorite
Subway, located at 9715 Telephone Rd in the Rosewood Shopping Center, Houston, TX, is a popular fast-food restaurant known for its customizable sandwiches and fresh ingredients. Established to provide quick and healthy meal options, Subway has become a staple in the community, offering a variety of sandwiches, salads, and wraps. Despite its widespread recognition, this location has garnered mixed reviews, highlighting both the quality of food and the challenges in customer service. With a commitment to fresh ingredients and a customizable menu, Subway aims to cater to diverse tastes and dietary preferences.

## History
### The story of Subway
Subway was founded in 1965 by Fred DeLuca and Dr. Peter Buck, with the vision of providing a healthier alternative to traditional fast food. The first store, originally named "Pete's Super Submarines," opened in Bridgeport, Connecticut. The brand quickly gained popularity, leading to a franchise model that allowed for rapid expansion across the United States and internationally. The focus on fresh ingredients and customer customization has been a cornerstone of Subway's identity since its inception.

### Milestones and growth
- 1965: First store opened in Bridgeport, Connecticut.
- 1974: The first franchise store opened in Wallingford, Connecticut.
- 1987: Subway became the largest sandwich chain in the United States.
- 2000: Subway introduced the "Eat Fresh" campaign, emphasizing fresh ingredients.
- 2010: Subway surpassed 33,000 locations worldwide.

### Cultural and local influence
Subway has significantly influenced the fast-food landscape by promoting healthier eating habits. The brand's emphasis on fresh vegetables and lean proteins has resonated with health-conscious consumers. In local communities, Subway locations often serve as gathering spots, providing a casual dining experience that appeals to families and individuals alike. The brand's adaptability to local tastes has also allowed it to thrive in diverse markets.

### Continuing the tradition
Subway continues to innovate its menu while maintaining its core values of freshness and customization. The introduction of new sandwich options, seasonal ingredients, and healthier alternatives reflects the brand's commitment to evolving with consumer preferences. Subway also emphasizes community involvement through various initiatives and partnerships, reinforcing its role as a local favorite.

## Community
### Community involvement
Subway actively engages with the communities it serves through sponsorships, local events, and charitable initiatives. Many locations participate in programs that support local schools and sports teams, providing meals and sponsorships. This involvement fosters a sense of belonging and loyalty among customers, who appreciate the brand's commitment to giving back.

### Community notion about the place
The community's perception of this Subway location is mixed, largely influenced by customer service experiences. While some patrons enjoy the convenience and quality of the food, others have expressed frustration over service issues. This dichotomy reflects the broader challenges faced by fast-food establishments, where customer service can significantly impact overall satisfaction.

### Events and gatherings
Subway locations often host events such as community fundraisers, school lunch programs, and promotional days that encourage local participation. These gatherings not only promote the brand but also strengthen community ties, allowing residents to connect over shared meals and experiences. Such initiatives demonstrate Subway's commitment to being more than just a fast-food restaurant, but a community hub.

## Offerings
### What Subway offers
Subway offers a diverse menu centered around customizable sandwiches, salads, and wraps. Customers can choose from a variety of breads, proteins, and toppings to create their ideal meal. The brand also provides options for those with dietary restrictions, including gluten-free bread and vegetarian choices. This flexibility is a key selling point for Subway, appealing to a wide range of customers.

### Dining and food experience
The dining experience at Subway is designed for speed and convenience. Customers can quickly select their ingredients and watch as their sandwiches are prepared fresh in front of them. This transparency in food preparation enhances customer trust and satisfaction. However, experiences can vary significantly based on staff interactions, as noted in various reviews.

### Events and packages
Subway frequently offers promotional deals and meal packages, especially for families and groups. These packages often include a selection of sandwiches, sides, and drinks at a discounted price, making it an attractive option for gatherings. Seasonal promotions and limited-time offerings also keep the menu exciting for returning customers.

### Facilities and features
- Quick service counter
- Customizable sandwich preparation area
- Comfortable seating for dine-in customers
- Takeout and delivery options
- Clean and accessible environment

## Pros and Cons
### Key insights from reviews
Customer reviews of this Subway location reveal a range of experiences, with many highlighting issues related to service quality. While some customers appreciate the food quality, others have reported negative interactions with staff, which has impacted their overall satisfaction. The mixed reviews suggest a need for improvement in customer service training.

### Compliments and strengths
Positive feedback often centers around the freshness of the ingredients and the variety of options available. Many customers enjoy the ability to customize their meals and appreciate the healthier choices that Subway offers compared to traditional fast food. Some patrons have also praised specific employees for their friendliness and efficiency, indicating that positive experiences do occur.

### Contrasts and notable mentions
Conversely, numerous reviews express dissatisfaction with the service, citing rude staff and poor handling of customer orders. Instances of miscommunication and unprofessional behavior have been reported, leading to frustration among customers. These contrasts highlight the inconsistency in service quality, which can significantly affect the restaurant's reputation.

### Summary evaluation
Overall, this Subway location presents a mixed bag of experiences. While the food quality and menu variety are generally well-received, the customer service issues noted in reviews indicate a pressing need for improvement. Addressing these concerns could enhance the dining experience and foster greater community loyalty.

## Location & Nearby Attractions
Subway is conveniently located in the Rosewood Shopping Center at 9715 Telephone Rd, Houston, TX 77075. This area is known for its accessibility and proximity to various local attractions, including shopping centers and parks. The neighborhood offers a blend of residential and commercial spaces, making it a bustling area for both locals and visitors. The vibrant community surrounding Subway contributes to its popularity, as residents often seek quick meal options while engaging in daily activities.

## FAQs
**What are Subway's hours of operation** Subway typically operates from 9 AM to 10 PM daily.  
**Is there a drive-thru at this Subway location** No, this location does not have a drive-thru service.  
**Can I order online for pickup** Yes, Subway offers online ordering for pickup and delivery.  
**Are there vegetarian options available** Yes, Subway provides a variety of vegetarian and vegan options on its menu.  
**Does Subway offer catering services** Yes, Subway offers catering options for events and gatherings.

## Visit Subway Today
Subway at 9715 Telephone Rd in Houston, TX, invites you to experience its diverse menu of fresh sandwiches and salads. With a rich history and a commitment to community involvement, this location aims to provide quick, healthy meals for all. Despite mixed reviews regarding service, the quality of food remains a highlight. Whether you're looking for a quick lunch or a family meal, Subway offers a convenient dining option that caters to various tastes and preferences. Visit today to enjoy a meal tailored just for you!

edff46f5-6ac3-4b89-8a1a-ea722e9ab847

I called to confirm my online order and the phone was hung up in my face. night staff is very rude

d8afc562-bea1-4516-8b07-76c932d59174

I just went for the free subway sandwich and the employees were so rude.One of the co workers were already doing my sandwiches then the crazy lady came and said it's only for adults and not kids which they lied cause i went to another location and they said kids were allowed to get the free subway.

da489a56-8163-4d6a-bb23-76156e9685cb

Here is a picture of a cheesesteak sandwich. It was served cold, there is no meat in it. Horrible!

3a5ffee9-fcfb-4afc-b9b6-af7971a87055

If I could give this place a 0 I would. My fiancé went in at about 9:28ish and upon waking a lady begins yelling at him saying "no, no order" he asked her why she was yelling and asked if they closed at 10pm. He observed that all of the food was still out and she stated "Uber" he said that he'd make an Uber order. She began to be belligerent and called the police, all because he was inquiring on how to order. After giving the police the address she respites that the computer system was down. As he walked out she followed him and locked the door. It's unfortunate that they have someone like this working for them, that could've potentially caused great harm all behind attempting to order a 6" sandwich.

566425ee-c2d1-434d-9f5b-802f84a97e64

WISH I COULD GIVE 0 STARS SUCH HORRIBLE SERVICE. I ordered through DoorDash and my driver had to call me because a female employee was refusing to give him my drink. I feel bad for the gentleman, because she was threatening him saying she going to call the police when all he was doing was trying to get the rest of my order. I stayed on the phone with him until she kicked him out and placed my order outside. I'm assuming this is the same lady that had an issue a few months ago from what I saw on other reviews I read. My DoorDash driver asked for her name so he could report her to management and she refused I immediately hung up with him and called the store and she doesn't pick up the phone you fast food places really need to do better with hiring these unfit terrible customer service employees. HORRIBLE.

3c7227bf-f580-4cc3-9522-1e4530d2bf42

I came here with my husband for lunch. and the reason I gave it one star is cus they ladies that took my order first only spoke Spanish, glad that my husband spoke Spanish so I got my oder give him to give her , but both ladies were so rude handled my sandwich ruff and slamming stuff around I'm sorry but the whole moods made my sand bad!! From beginning to end!! I got a 6in BMT my husband got new 6in teriyaki steak give it a one star not good based on customer service thank you, but no thank you i will return here.

bb81a9f3-1976-4a08-9377-d5d338c55b2f

10/26/22 9:00pm there is a crazy lady working here! a co-worker and myself go in. and the sandwich lady goes all rude, all he did was say that he had a coupon.

d7683ef5-7e24-456d-979a-6a09e6fb0a8f

Oh boy, here we go! we walk in! Girl named "Iris" comes out and says "are you ready?" ... I don't know which school she went to.. But that's definitely NOT how you start a conversation. Anyways she made my sandwich pretty fuckin bomb though so two extra stars baby girl. Lmfao

0c28fc6e-6284-45fa-a6b5-b651ae004b55

This location is so close to our house, my daughter always gets the Chicken and Bacon Ranch melt toasted with Swiss!

Discover delicious Subway sandwiches at 9715 Telephone Rd, Houston. Enjoy fresh, customizable meals in a convenient location. Visit us today for a tasty experience.

Subway Restaurant in Houston, TX - Near Rosewood Shopping Center

Houston

Subway

Texas

Explore the full menu at Subway in Houston, TX. Discover signature sandwiches, drinks & must-try items. Visit us at 9715 Telephone Rd, Rosewood Shopping Ctr.

Subway Menu - Food & Drinks in Houston, TX

Learn about Subway in Houston, TX. Fresh sandwiches, healthy options & convenient location at 9715 Telephone Rd, Rosewood Shopping Ctr. Visit us today!

About Subway in Houston, TX - Fresh Sandwiches & More

Opening hours for Subway, Houston, TX. Find opening hours for Subway at 9715 Telephone Rd, Rosewood Shopping Ctr on our website.

Subway Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at Subway

Taqueria El Alazan

Taqueria El Herradero

DASEAFOODCONNECT