Home

Download

NO BAD **RECOMMENDATIONS**.

London, England

Red Room

Copenhagen, Denmark

Delphine

Amsterdam, Netherlands

Chez Nina Green Brasserie

The most popular restaurants in Nova Circle right now

TRENDING NOW

Guide to

During Winter

Prague 

in Finland

The Northern Lights

Winter Edition

Paris

Best bars

New York Cities

Explore curated travel guides filled with hidden gems and top recommendations to inspire your next adventure.

TRAVEL GUIDES

Discover standout moments and top picks from our vibrant community of travelers and explorers.

USER HIGHLIGHTS

Meet our most active and inspiring community members sharing unique recommendations and insights.

TOP USERS

On A Budget

5 Star Luxury Travel

You Must Visit

Eco-Friendly Hotels

Avoid Bali belly

How To:

That Are Worth The Trip

Dining Concepts

The World Is Slowing Down

Soft Travel

Stay updated with the latest travel tips, trends, and exciting updates from the Nova Circle community.

NEWS

Explore

Copenhagens Boutique Hotels

Discover

Tokyos best Ramen

Travel philosophy

The Rise of ‘Soft Travel’

Dublin Best Pubs

 Find fresh ideas and experiences to discover, from must-visit spots to unique activities.

MORE INSPIRATION

Connect with trusted partners who share our passion for unforgettable experiences and quality travel.

OUR SELECTED PARTNERS

Nova Circle is your single space for saving and sharing top recommendations around the world while getting inspired by likeminded people.

Nova Circle - No Bad Recommendations

As a valued Nova Circle member you can enjoy our exclusive partner discounts. Simply just sign in to claim the deals.

Partner Discounts

Enjoy exclusive travel partner discounts with Nova Circle.

Nova Circle Benefits - Travel Partner Discounts

Benefits

Houston, TX

North America

United States

# Enterprise Rent-A-Car – Reliable car rental service in Houston, TX

Enterprise Rent-A-Car in Houston, TX, is a prominent car rental service known for its extensive fleet and customer-centric approach. Established with a vision to provide convenient and affordable transportation solutions, Enterprise has grown to become a trusted name in the car rental industry. The location in Spring, TX, offers a variety of vehicles to cater to different needs, from compact cars to SUVs. Customers appreciate the accessibility of the service, as well as the community involvement that Enterprise promotes. However, reviews indicate a mix of experiences, highlighting both exceptional customer service and significant operational challenges.

## History
### The story of Enterprise Rent-A-Car
Enterprise Rent-A-Car was founded in 1957 by Jack Taylor in St. Louis, Missouri, with a vision to provide customers with a reliable and convenient car rental experience. The company started with a modest fleet of seven cars and has since expanded to thousands of locations worldwide. The founding principle was to treat customers like family, a philosophy that remains central to the brand today.

### Milestones and growth
- 1957: Enterprise Rent-A-Car is founded in St. Louis, Missouri.
- 1969: The company expands its services to include airport rentals.
- 1980: Enterprise introduces the concept of neighborhood car rental, making it more accessible for customers.
- 1995: The company is recognized as the largest car rental company in North America.
- 2007: Enterprise acquires the National and Alamo brands, further solidifying its market presence.

### Cultural and local influence
Enterprise Rent-A-Car has significantly influenced local economies by providing jobs and supporting community initiatives. The company actively engages in local outreach programs, contributing to various charitable causes and fostering relationships with local businesses. This commitment to community involvement has helped establish Enterprise as a respected name in the regions it serves.

### Continuing the tradition
As Enterprise continues to grow, it remains committed to its founding principles of exceptional customer service and community engagement. The company invests in employee training and development to ensure that staff can provide the best possible experience for customers. This dedication to service excellence is reflected in the ongoing efforts to enhance operational efficiency and customer satisfaction.

## Community
### Community involvement
Enterprise Rent-A-Car is deeply committed to community involvement, participating in various local initiatives and charitable events. The company often collaborates with nonprofit organizations to support education, environmental sustainability, and disaster relief efforts. This active participation not only enhances the company's reputation but also fosters a sense of community among employees and customers alike.

### Community notion about the place
The community perception of Enterprise Rent-A-Car varies significantly based on individual experiences. While many customers appreciate the convenience and accessibility of the service, others have reported challenges with customer service and vehicle quality. Overall, the company is generally viewed as a reliable option for car rentals, but recent reviews suggest that improvements are needed in certain areas.

### Events and gatherings
Enterprise often hosts events to engage with the community, such as car safety workshops and local sponsorships. These events not only promote safe driving practices but also strengthen the bond between the company and the community. Additionally, Enterprise participates in local festivals and fairs, showcasing its commitment to being an active member of the community.

## Offerings
### What Enterprise Rent-A-Car offers
Enterprise Rent-A-Car provides a wide range of rental vehicles to meet diverse customer needs. From economy cars to luxury vehicles, the company aims to offer options that cater to both personal and business requirements. Additionally, Enterprise offers flexible rental periods, allowing customers to rent vehicles for short-term or long-term use.

### Dining and food experience
While Enterprise Rent-A-Car primarily focuses on vehicle rentals, customers often have access to nearby dining options. The location in Spring, TX, is surrounded by various restaurants and cafes, providing convenient food choices for customers picking up or returning vehicles. However, the rental service itself does not provide dining experiences.

### Events and packages
Enterprise frequently offers promotional packages and discounts for various occasions, including corporate rentals, family vacations, and special events. These packages are designed to provide customers with cost-effective solutions while ensuring they have access to the vehicles they need. Seasonal promotions are also common, making it easier for customers to find deals that suit their travel plans.

### Facilities and features
- Extensive fleet of vehicles
- Convenient pick-up and drop-off locations
- Flexible rental periods
- Customer loyalty programs
- Online booking and management

## Pros and Cons
### Key insights from reviews
Customer reviews of Enterprise Rent-A-Car reveal a mixed bag of experiences. While some customers praise the exceptional service provided by specific employees, others report significant issues with vehicle cleanliness and customer service. The disparity in experiences highlights the need for consistent quality control across locations.

### Compliments and strengths
Many customers commend the friendly and helpful staff at Enterprise, particularly noting the efforts of individual employees who go above and beyond to ensure a positive rental experience. Additionally, the convenience of the location and the variety of vehicles available are frequently highlighted as strengths of the service.

### Contrasts and notable mentions
Conversely, several reviews point out issues with vehicle cleanliness and unexpected charges. Some customers have reported receiving vehicles that were not adequately cleaned or maintained, leading to dissatisfaction. Furthermore, communication challenges with staff regarding billing and vehicle condition have also been noted, indicating areas for improvement.

### Summary evaluation
Overall, Enterprise Rent-A-Car in Houston, TX, offers a reliable car rental service with a wide range of vehicles and a commitment to customer service. However, the mixed reviews suggest that there is room for improvement in operational consistency and customer communication. Addressing these issues could enhance the overall customer experience and solidify the company's reputation in the community.

## Location & Nearby Attractions
Enterprise Rent-A-Car is conveniently located at 20150 Interstate 45, Spring, TX, a suburb of Houston. This location is easily accessible from major highways, making it a convenient choice for both local residents and travelers. The surrounding area features various attractions, including parks, shopping centers, and dining options, providing customers with plenty of choices for entertainment and leisure during their rental period. The proximity to Houston also allows for easy access to cultural and recreational activities in the larger city.

## FAQs
**What are the rental requirements** Customers must be at least 21 years old and have a valid driver's license and credit card.
**Is insurance included in the rental** Insurance options are available but not included in the base rental price.
**Can I return the vehicle after hours** Yes, Enterprise offers after-hours drop-off options at many locations.
**What types of vehicles are available** A wide range of vehicles, including economy, SUVs, and luxury cars, are available for rent.
**Is there a mileage limit** Most rentals come with unlimited mileage, but some restrictions may apply for specific vehicles.

## Visit Enterprise Rent-A-Car Today
Enterprise Rent-A-Car in Houston, TX, offers a diverse fleet of vehicles, exceptional customer service, and a commitment to community engagement. While experiences may vary, the overall dedication to providing reliable transportation solutions remains a core focus. Whether you need a vehicle for a business trip or a family vacation, Enterprise aims to meet your rental needs with convenience and care. Visit today to experience their offerings firsthand!

ce9b9d10-5cf9-4cbf-b766-103ab14b1401

I have used this location many times. My last service was horrible. I rented a car while mine was in the shop. When I picked up my vehicle from Planet Ford the dealership said they would call and have the car picked up. Then I received a charge on my card for 8 days longer than I had rented it for. The manager told me Planet Ford never called and Planet Ford tells me they called the moment I left. I have called numerous time to speak with the manager at Enterprise and he never picks up the line. I had to go there in person and still he tells me he is working with Planet Ford. I then go to Planet Ford and they tell me they have been trying to get a hold of him but that he never responds. I am out over $500 bucks. Will never use this place again and am tempted to never use Enterprise again.

d81b05f2-86e4-4669-8ab7-aded547894dc

It was my first time ever in a place like this, I went today 08/06 around 2 and the guy that was there was so rude event to the costumer before us he had such a bad actitud.

eb2d5b0d-a910-4ba4-a2ca-b4b2acd35608

The customer service at this location is amazing!! I rent a vehicle regularly for work and Christian goes above and beyond with the customer service experience. Christian always makes sure that every rental from pick up and drop off go smoothly. Definitely recommend. Thank you Christian!!

1a5354ea-aa19-4ce6-9bd5-c0a1da5f11f7

I was given a rental via my dealership as a loaner. Enterprise charged me for refueling, tolls and other small fees. I never authorized these charges and they should have been billed to the dealership. Also, I received a call from the dealership a week AFTER I turned in the rental to pick up my car advising that Enterprise was unable to locate the rental and were going to report it stolen. In a world of eroding privacy and enhanced surveillance, how can a rental car establishment not find a vehicle?? It was literally at the dealership. I've never in my life experienced such horrible customer service.

c2688a0e-a88b-43c2-8759-2b052176da85

Always good service & accommodating to fit your needs. We only use the office in north off I-45 in the Woodlands.

097b4008-3038-4f7e-b243-d1d5080bf973

I've had consistently outstanding service from this Enterprise. They've always been really pleasant and fast. I've only had one odd experience which was with the car not being that clean inside. Not a big deal. Seem better than other Enterprise locations I've been to.

f5c85ad0-ee66-4adf-a5b9-ca33436ca1fe

I returned my rental, an agent came out and inspected the vehicle, everything was good. A month later they're calling me about a claim due to damage on the car from when it was in my possession which is a LIE. After telling the guy about my drop off inspection multiple times he dropped the claim. I actually think the next customer did it and they didn't inspect and were trying to blame it on me. They're not right.

2e57b15d-faf4-4c33-bb9b-1490cf9de05d

I had to write a review after picking up my reservation with Enterprise from an insurance claim. The car was absolutely filthy and smells like wet dog. I have never picked up a rental car from any place like this before. I have never rented from Enterprise before however, if this is how all Enterprises are, then I will never rent a car from them, ever. If I wasn't rushed with time, trying to make back to my office, I would have complained inside and asked that they have someone wash this car but time was not on my side. I am now back at the office and have a minute to write this review. Enterprise provided a Clorox wipe in the car with a card that stated, "This vehicle has been sanitized with a disinfectant following our a complete Clean Pledge protocol. Your confidence is important to us, so here's an extra Clorox Disinfecting Wipe for use on high-touch,hard, non-porous surfaces." I used the wipe on the steering wheel only, take a look at the pictures attached(if I can attach them/if not head over to Google where I will). As you can imagine what the rest of the car looks like. I was shown another car before this one, it smelled like dog and was just as filthy it's why I took the second one. In an era of viruses, its unbelievable Enterprise would let vehicles out like this. Management needs to be reviewed at this location.

55f1e091-4a1f-40f8-a0e1-af9cc1d8b90a

Be careful with renting from this place and pay close attention and take good pictures of every part of your car. They took the rent a car in the back my husband said because tire indication like came on so apparently the guy either didn't put hub caps on the back 2 wheels or didn't tighten them correctly. Well I was at the gym 5 minutes away and the check engine light and battery light was on and the car wouldn't start. Called them they said they would bring someone and a new car. So I tried to start it again and it started same lights were on I called back they said to rush back before the car shuts off. My husband rented this car not me so when I got to return the car on day 2 the guy said what happened to the hub caps I said I dont know aren't they on the car like they're supposed to be he said they was on and now they aren't he said he would charge me $100 each I said you have to talk to my husband about that. So he got on the phone with my husband my husband said hub caps dont cost $100 not even $50 and he's not paying it, my husband said said the tire indication light was on and the guy took the car in the back before he left and it's not his fault he didnt put them back on and what even worse he gave us a car that was dangerous and if he drove it with the kids in the car and the car stopped working we would be stranded in the cold with a dead battery with 3 kids. He said I understand sir so I will go ahead and pay for 1 hub cap and you pay $100 for the other so whatever my husband said the guy made a face at my husband over the phone and told him okay $50. My husband agreed to pay that and he called corporate. This is the 2nd time they gave us a bad car first time it was dirty and smelled.

595eba72-ac1d-4041-bc7f-1b5e823e2a79

Omg, HORRIBLE! Out of town and I need a car on a Saturday. Don't bother going to this enterprise. Jamie (according to business card she gave me) ran my Amex once and said it was declined. It's AMEX! No it's not. I wanted to call Amex to clear it up and she said she cannot run the same card twice! What?! Horrible customer service. She Would not take my chase debit MasterCard because it wasn't a "real credit card". So now I'm stuck on a highway calling a taxi to take me to airport. Luckily I have my iPhone and I logged into Priceline and get a car for $20 a day! Why didn't I think of this before?! Oh yeah, cuz my husband told me to go to enterprise.... I need to start thinking for myself!

Discover convenient car rentals at Enterprise Rent-A-Car in Houston, TX. Perfect for exploring Spring and beyond. Book now for easy, reliable transportation.

Enterprise Rent-A-Car in Houston, TX - Convenient Location

Spring

Enterprise Rent-A-Car

Texas

Rent a car easily at Enterprise Rent-A-Car in Houston, TX. Perfect for travel, business, or leisure. Located near I-45, explore Houston today!

Enterprise Rent-A-Car in Houston, TX | Convenient Car Rentals Near I-45

Learn about Enterprise Rent-A-Car in Houston, TX. Your trusted partner for reliable, affordable vehicle rentals near Interstate 45. Book now!

About Enterprise Rent-A-Car Houston, TX | Reliable Vehicle Rentals

Opening hours for Enterprise Rent-A-Car, Houston, TX. Find opening hours for Enterprise Rent-A-Car, Houston, TX at 20150 Interstate 45.

Enterprise Rent-A-Car Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at Enterprise Rent-A-Car

Gorditas Doña Tota

El Kiosko

Rowdys Spring