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# Enterprise Rent-A-Car – Car rental service in Milwaukee, WI

Enterprise Rent-A-Car, located at 310 W Wisconsin Ave, Ste 170a, Milwaukee, WI, is a prominent car rental service known for its customer-centric approach and convenient downtown location. With a history of providing reliable transportation solutions, Enterprise has established itself as a go-to choice for both locals and visitors in Milwaukee. The company prides itself on a diverse fleet of vehicles and a commitment to customer service, which has garnered a mix of positive and critical reviews over the years. Customers often highlight the staff's dedication to helping them find the right vehicle, although some have noted challenges with the rental process and vehicle conditions.

## History
### The story of Enterprise Rent-A-Car
Founded in 1957 by Jack Taylor, Enterprise Rent-A-Car began as a small car rental company in St. Louis, Missouri. The vision was to provide exceptional service and a wide range of vehicles to meet customer needs. Over the decades, the company expanded its operations, becoming a leader in the car rental industry with locations across the United States and internationally. The Milwaukee branch, like many others, embodies the core values of customer service and community engagement that have been the foundation of Enterprise's growth.

### Milestones and growth
- **1957**: Enterprise is founded in St. Louis, Missouri.
- **1980s**: Expansion into airport rentals and international markets begins.
- **1990s**: Enterprise becomes a household name in the car rental industry.
- **2000s**: The company introduces various programs, including car-sharing and ride-hailing services.
- **Present**: Enterprise continues to innovate and adapt to changing market demands, maintaining a strong presence in urban areas like Milwaukee.

### Cultural and local influence
Enterprise Rent-A-Car has made significant contributions to local economies by providing jobs and supporting community initiatives. In Milwaukee, the branch serves a diverse clientele, from business travelers to families, and engages in local sponsorships and events. This involvement helps foster a sense of community and reinforces the brand's commitment to being a responsible corporate citizen.

### Continuing the tradition
The tradition of exceptional customer service continues at the Milwaukee location, where staff members are trained to prioritize customer satisfaction. The company regularly updates its fleet to ensure that vehicles meet safety and quality standards, reflecting its ongoing commitment to providing reliable transportation options.

## Community
### Community involvement
Enterprise Rent-A-Car actively participates in community events and initiatives in Milwaukee. The company often collaborates with local organizations to support various causes, including education and environmental sustainability. This involvement not only enhances the brand's reputation but also strengthens its ties to the community.

### Community notion about the place
The community's perception of Enterprise in Milwaukee is mixed. While many customers appreciate the convenient location and the helpful staff, some have expressed concerns about the parking situation and the overall efficiency of service. Feedback from local residents indicates that while the company is a valuable resource, there are areas for improvement, particularly regarding vehicle availability and maintenance.

### Events and gatherings
Enterprise often hosts events aimed at promoting safe driving and vehicle maintenance. These gatherings provide valuable information to the community and foster relationships between the company and local residents. Additionally, the branch participates in local fairs and festivals, further enhancing its visibility and community engagement.

## Offerings
### What Enterprise Rent-A-Car offers
Enterprise Rent-A-Car provides a comprehensive range of rental vehicles, including economy cars, SUVs, and luxury vehicles. The company aims to cater to various customer needs, whether for leisure travel, business trips, or special occasions. The Milwaukee location is well-stocked with a diverse fleet, ensuring that customers can find a vehicle that suits their requirements.

### Dining and food experience
While Enterprise itself does not offer dining options, its prime location in downtown Milwaukee places it near numerous restaurants and cafes. Customers can easily grab a meal before or after picking up their rental vehicle, enhancing the overall experience of renting a car in the city.

### Events and packages
Enterprise frequently offers promotional packages and discounts, particularly for long-term rentals and corporate clients. These packages are designed to provide value and flexibility, making it easier for customers to secure the transportation they need at competitive rates.

### Facilities and features
- Convenient downtown location
- Diverse fleet of vehicles
- Customer service support
- After-hours drop-off options
- Accessibility for public transportation

## Pros and Cons
### Key insights from reviews
Customer reviews of Enterprise Rent-A-Car in Milwaukee highlight both strengths and weaknesses. Many customers commend the staff for their helpfulness and dedication, while others express dissatisfaction with the rental process and vehicle conditions.

### Compliments and strengths
Positive feedback often focuses on the excellent customer service provided by staff members, particularly the manager, Mitch, who has been noted for going above and beyond to assist customers. Many reviews also mention the convenience of the downtown location and the variety of vehicles available for rent.

### Contrasts and notable mentions
Conversely, some reviews point out issues such as limited parking, disorganization, and inconsistent vehicle cleanliness. Customers have reported experiences with vehicles that were not well-maintained, which detracted from their overall rental experience. Additionally, the limited operating hours have been a point of contention for those arriving late in the evening.

### Summary evaluation
Overall, Enterprise Rent-A-Car in Milwaukee offers a mixed experience. While the customer service and vehicle selection are often praised, the challenges related to parking and vehicle conditions highlight areas where improvements could be made. Customers are encouraged to weigh these factors when considering their rental options.

## Location & Nearby Attractions
Enterprise Rent-A-Car is conveniently situated at 310 W Wisconsin Ave, Ste 170a, in the heart of Milwaukee. This location is easily accessible for both locals and visitors, making it a practical choice for those needing a rental vehicle. Nearby attractions include the Milwaukee Art Museum, the Historic Third Ward, and the scenic Lake Michigan waterfront, providing ample opportunities for exploration and enjoyment. The vibrant downtown area is rich with cultural experiences, dining options, and entertainment venues, enhancing the appeal of renting a car from this location.

## FAQs
**What are the operating hours of Enterprise Rent-A-Car** The location typically operates from 8 AM to 6 PM on weekdays.

**Is there parking available at the location** Parking is limited, and street parking may be challenging.

**Can I return my vehicle after hours** After-hours drop-off is available, but it's best to confirm with staff at checkout.

**Do they offer discounts for long-term rentals** Yes, Enterprise provides promotional packages for long-term rentals.

**Is there a shuttle service available** Shuttle services may be offered, but it's advisable to check with the location directly.

## Visit Enterprise Rent-A-Car Today
Enterprise Rent-A-Car in Milwaukee is a reliable choice for those seeking convenient transportation solutions. With a commitment to customer service and a diverse fleet of vehicles, the location is well-equipped to meet various rental needs. While some reviews indicate areas for improvement, the overall community engagement and positive staff interactions make it a worthwhile option for both residents and visitors. Experience the convenience and service at Enterprise Rent-A-Car today!

3c1ebce9-7f8d-4963-b198-4ae83df132f3

When we had trouble finding a car to rent the staff here went out of their way to locate one for us. And it was a great price also. They stayed in touch with us to make sure we knew they were still searching. Thank you so much for outstanding service!

8f2970fc-4fc9-4874-bfdc-c8c2645f9d57

will say one thing while setting up contract but the contract will say otherwise. same goes for any questions answered over the phone as they will say whatever to get you off the phone quickly regardless if it's true or false in order to say they've "helped" more people. I will never use this branch and due to the negative experiences with them over the last month I will most likely never use the company as a whole again.

275112c4-c56c-4afa-ab1b-e59b19dc407c

I would suggest avoiding this Enterprise location if possible. The street parking is extremely limited, and there is no parking lot so picking up and dropping off is difficult. After driving around the nearby streets for a good ten minutes, I ended up dropping my significant other off and parking in a loading zone with my flashers on. I was then told I needed to come in to pick up the vehicle, as I was the one who reserved it. The customer service was so-so, as we stood waiting for quite a while, and there was only one other customer in the lobby at the time. The location just had a feel of being disorganized compared to other enterprise locations we've visited. The vehicle we picked up had a fairly large dent already in it, which while I'm not choosing a vehicle based on looks, it would be nice to know they maintained and repaired the vehicles. It sufficed to rent a car downtown, but I would choose another location if you can. The parking situation (or lack thereof) alone made our experience unpleasant and stressful.

fdc2e39a-e607-4c34-b916-72dbc459f972

Their customer service is always top notch and my recent experience with them was no different. Milwaukee downtown location has after hours parking on 3rd and Wells street. It is on the first floor, after entering into the garage, on the left near the parking office. They have reserved spots for Enterprise. The drop box for keys is near the exit. Their website says that there is no after hours drop off for this location. It is better to confirm with the staff at the time of checkout itself to make sure that the vehicle could be returned after hours.

5bbcc4fa-bc30-4874-9125-796bc44d557b

Yesterday was the second consecutive time that I have rented a car from this location that has smelled bad so I am very unlikely to ever rent here again, even though the location is convenient for me to walk over to from work and grab a car when I need to travel for a meeting. Staff is always very pleasant and professional, but regularly seems frantic and harried. The process for picking up the rental--even with a reservation--seems to take far longer than it needs to. My car was not where it was supposed to be and the entire process approached a half-hour, which is far too long. Agents carry around tablets that I presume are to make the process more efficient, but don't seem to add a whole lot besides the reduction of paper, which I do appreciate. This time around the car reeked of marijuana and there was trash in the back seat, both of which were very disappointing. I called to report this right away and the woman on the phone was very apologetic and said that I could bring it back to get another car, but given how long the check-in process took, I wasn't interested in repeating that. It would have been nice if they had offered to bring me a car, but it is what it is. At check-in, the manager was again very apologetic and wanted to offer me all kinds of discounts and incentives on another vehicle, but I rent for work so the reduction in cost was not relevant to me, but I gave them one star back for effort.

edc5704c-d37f-4f6d-97ed-92a7727f967a

This place is conveniently located by Milwaukee's train station which was why I chose Enterprise. The bad thing about the location was there is hardly any parking - not even that one private lot two doors down. There's always busy traffic on Wisconsin Avenue so you really have to know where to park in front of Enterprise. I also don't like how they are not open late, like a lot of the other car rental services around the country. Get with the times, people. The reason I bring that factor up is because I traveled to Milwaukee through Amtrak, and my train was to arrive at the station at 4:30. The train was terribly late (no need to get into this mighty long story...) and I didn't arrive in Milwaukee until 10pm. Otherwise, I could have saved $50 on Uber. So, if there's a way you guys can be open past 6pm, that will help your business. Major props go to Mitch for the great customer service, and for even driving me to the train station!

6d6c8674-e3e4-422e-83af-9e713b299086

I'm befuddled. Confounded. Perplexed. How in the holy heck do I review Enterprise after my experience with them? I don't even know where to begin. It's all so confusing, really... I could draft a long, rambling diatribe for you all... or I could break it down in a timeline. Timeline = more succinct, possibly more informative, will take less of your time to understand my absolute befuddlement re: how to rate Enterprise. Friday: My car gets towed into shop. I have another car, but it's about two minutes from falling apart. Will not drive said other car on the highway. Am content over the weekend to not go further than is necessary. Wednesday: Need to rent car, as I have an important appointment in Cedarburg/dinner in 'stallis to attend. Calls Enterprise 9am, on point. Asks to rent car. I'm assured it's not a problem, and that I'll have the car by 1pm. Wednesday, 12:30pm: Enterprise calls. Apparently, there are no cars. (WHAT.) So... "do you really need the car today?" asks the guy on the other end of the line. Um, yes? Yes I do? And also, guy, why do you sound stoned out of your mind? And like you couldn't care less about ANYTHING IN THE WORLD? "Yes," I reply. I need the car, and I have an important appointment at 4pm. I need the car by 3pm. "Okay," replies guy with no tone, feeling, or discernible human emotion. Hangs up. Um? Wednesday, 2:30pm: Enterprise calls. This time, it's not him, it's a girl. "I'm outside, and ready whenever you are." Okay. Awesome. ::rushes to get things and runs outside:: Gets car, goes to appointment, goes to dinner. Painless. Thursday: Meetings and stuff. Should have the car back by 3pm. My car is not yet fixed. Calls Enterprise. "Can I keep the car an extra day?" I ask. Emotionless, completely flat dude on the other line: "Sure," and hangs up. Um? Okay. (keeps car) Friday: My car is not yet finished. The rental is due back by three. I'm a cognizant person, and I don't want to inconvenience Enterprise or get charged for an extra day. I call and explain, IN DETAIL, my situation. "Just whatever. You can just bring it back whenever." WHO IS THIS GUY? Is he high? Is he Nihilist? Hasn't he any modecom of understanding of basic communication? Sighs. Takes car back, gets own car, leaves rental at Abra (repair shop). Still haven't heard anything from Enterprise. It's now Tuesday. Two stars for seriously lackluster communication and customer-service, despite their flexibility in accommodating my needs. I was teetering on three, but man. That guy. Man. Dude. Whatever. Someone's far too chill to be dealing with the public. This was still a long, rambling diatribe. At least I communicated thoroughly and efficiently.

455ed846-4f6b-442a-b07a-1594b6839b21

I've rented from here several times and service has been inconsistent, but this experience was excellent. The manger, Mitch, was extremely helpful. Even though there was a bit of a wait to get the car, he was really hustling. When I returned the car I just pulled up in front of the store front and he came out to check me in. He really tried hard to make sure the experience was good. I will definitely come back here for my next rental!

959dbf2b-4ebf-4a81-b54c-6994209a858a

I go out of my way to rent here because Verdell and the rest of the team treat everyone so well. And in the pandemic auto-shortages, they've taken good care of my family several times.

51623338-d166-4c67-917a-0832dca24f11

All the employees at this location do not treat customers fairly. I walked in and was acknowledged by one employee. They were busy, so, I was told to wait until they return. No problem! I'll wait, but when the employee return instead of taking the next person in line. They took the guy standing next to me. Really? How about a number system if you can't remember who's next in line? No one wants to wait any longer than they have to. 8/13/16 2:35pm I'm back at Enterprise today. The car I rented is not available, so, they want me to wait until it comes in. Really? This is a new experience! Who waits for a vehicle? Is that how Enterprise conducts its business. According to Adam Mackie (spelling maybe incorrect), it is. I can't believe I'm waiting for an intermediate when they have many cars available to rent and they close in 20 minutes as if a car is going to be returned in 20 minutes. Someone please fire this guy!!! Also, he is is unprofessional, inconsiderate and has an attitude! Where's good customer service when you need it?

Rent a car at Enterprise in Milwaukee for easy city exploration. Convenient location on Wisconsin Ave. Book now for your hassle-free travel experience.

Enterprise Rent-A-Car Milwaukee - Easy City Exploration

Milwaukee

Enterprise Rent-A-Car

Wisconsin

Explore the full menu at Enterprise Rent-A-Car in Milwaukee. Discover signature dishes, drinks & must-try items. Visit us at 310 W Wisconsin Ave, Ste 170a.

Enterprise Rent-A-Car Menu – Food & Drinks in Milwaukee

Learn about Enterprise Rent-A-Car located at 310 W Wisconsin Ave, Ste 170a, Milwaukee. Your trusted car rental partner offering excellent service and vehicle options.

About Enterprise Rent-A-Car in Milwaukee, WI

Opening hours for Enterprise Rent-A-Car, Milwaukee. Find opening hours for Enterprise Rent-A-Car, Milwaukee at 310 W Wisconsin Ave, Ste 170a.

Enterprise Rent-A-Car Menu Overview

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