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Elland

Suma Wholefoods, a worker-owned cooperative in Elland, West Yorkshire, has received mixed reviews from both customers and employees. Customers appreciate the ethical business practices and the quality of products, but some have noted issues with customer service. Employees have praised the benefits and the cooperative culture but have raised concerns about management and work-life balance.

Discovering Suma Wholefoods in Elland: A Hub for Organic and Fairtrade Excellence in West Yorkshire United Kingdom 

Nestled in the vibrant Lowfields Business Park in Elland, West Yorkshire, Suma Wholefoods stands out as a premier destination for those passionate about vegetarian, organic, fairtrade, and natural products. This establishment combines a commitment to ethical sourcing with a smooth, efficient experience for businesses and individual food enthusiasts alike.

What makes Suma Wholefoods a community favorite

Suma's reputation is built on its efficient delivery service, welcoming staff, and well-organized operations. Many customers praise the quick unloading process and the friendly gatehouse team that make every visit feel seamless and professional. The warehouse operates almost like a well-oiled machine, ensuring that orders are handled swiftly to meet the demands of busy commercial clients.

 some customers have expressed frustration about delivery delays and communication gaps. This mixed sentiment reflects the challenges inherent in logistics but also points to opportunities for further improvement in customer service and transparency.

Delivery available for orders over £250 with a minimum order value of £100.

Curbside pickup option directly from the Elland warehouse.

Payment option includes accepting debit cards for convenient checkout.

Restroom facilities available on-site for a comfortable visit.

Frequently asked questions about Suma Wholefoods

What are Suma Wholefoods' operating hours?

 Suma operates Monday to Friday from 9:00 AM to 5:00 PM and remains closed on weekends.

Does Suma Wholefoods offer delivery services?

 Yes, delivery is available for orders above £250 with a minimum order value of £100.

 Yes, orders over £150 receive a 3% discount, rewarding bulk buyers.

Can I collect my order from the warehouse?

 Absolutely, customers are welcome to collect their orders directly from the Elland warehouse.

What types of products does Suma Wholefoods offer?

 Their specialty is in vegetarian, organic, fairtrade, and natural products catering to conscious consumers.

The local and wider community hold mixed views about Suma Wholefoods. While some customers have expressed frustration with delivery delays and communication, many praise the warehouse staff's politeness and operational efficiency. Employee reviews tend to be more favorable, highlighting a positive internal culture that supports the company's mission in sustainable food supply. This blend of feedback showcases the dynamic nature of running an ethical wholesaler in today's fast-paced market.

Europe

United Kingdom

Suma：英国家庭购物的理想选择！

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfLUthYlV3EAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURfLUthYlV3EAE

I am extremely disappointed with the service I received from this company. I placed an order online and waited nearly a month for it to arrive, but it never did. When I emailed customer service to inquire about my order, I received no response. I then had to call them, only to be told that my package had been damaged, which is why it was never delivered.

The most frustrating part is that they made no effort to notify me of this issue beforehand. Instead, I had to reach out to them myself to find out what happened. When I spoke to their representative, they asked if I wanted a refund or a replacement, but not once did they apologize for the inconvenience or acknowledge their lack of communication.

This level of service is completely unacceptable. Poor customer service and no accountability.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYc0xtSlJ3EAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURYc0xtSlJ3EAE

Early morning delivery was speedy. They didn't mind about moving failed DHL pallets to get to their goods. The gatehouse guy is awesome. Very effective and gets you on bay quickly. Almost like a military operation in here. Exactly how other companies should be. Bench mark set. Definitely one of the best tips I've ever had. Almost a full load done in under 30 minutes 💯👍

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUN2djlTeWhRRRAB&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChdDSUhNMG9nS0VJQ0FnSUN2djlTeWhRRRAB

Been here quite a few times the gentleman on the Gatehouse is so polite so nice, the lads that unload you are super efficient
I have been driving lorries 29 years And this is the fastest most efficient place to get Unloaded
Well done, Suma

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNlcnBqYm5RRRAB&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChdDSUhNMG9nS0VJQ0FnSUNlcnBqYm5RRRAB

Blocked the road with terrible parking on double yellows. Mentioned to driver that he is now blocking in other delivery vans and several cars, just shrugged his shoulders and walked away. Terrible attitude.

Ulverston
14/9/22
8:30

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURadWZETkRBEAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURadWZETkRBEAE

Pretty sure the lady I spoke to on the phone as I made an enquiry was thinking about me in a lewd way. As a man in my mid fifties I'm delighted. Will order again.

Elland Suma超市——本地新鲜食品与购物乐趣

Suma Wholefoods was founded in 1977 as a worker-owned cooperative in Elland, West Yorkshire. It has grown to become one of Europe's largest equal-pay organizations, delivering over 7,000 vegetarian, natural, responsibly sourced products to businesses and communities across the UK and internationally.

Restroom

Curbside Pickup

Suma is a vibrant hub of organic groceries and sustainable products located in Elland, West Yorkshire. This grocery store offers a wide range of fresh produce, whole grains, and artisanal goodies, emphasizing a commitment to sustainability and community-driven food options.

Suma

探索Elland的Suma超市，享受丰富新鲜的美食选择，感受地道英国风情。立即购物，体验不一样的购物乐趣！

伊兰Elland Suma生态超市，绿色有机购物体验

Elland Municipality

探索Elland的每日生活必备宝地——Suma

无论是家庭日常采购，还是追求高品质的特色食品，Suma都能带给你实惠而丰富的选择，成为Elland生活的重要组成部分。

位于英国Elland的Suma，是当地居民和旅客的首选采购地点。作为一家多功能的超市和食材供应站，Suma提供丰富的商品选择，包括新鲜的农产品、日常生活用品以及各种特色食品，无论您是需要补充日常用品，还是寻找独特的当地美味，这里都能满足您的需求。

Discovering Suma in Elland: A balanced overview of its strengths and challenges.

Suma, located in the heart of Elland, West Yorkshire, is a distinctive grocery destination celebrated for its ethical business practices and commitment to organic and fairtrade products. As a worker co-operative, it fosters a unique workplace culture that resonates with socially conscious consumers seeking a responsible shopping experience. Customers benefit from perks like free delivery on large orders and discounts for bulk purchases, making it an attractive option for those prioritizing both sustainability and value.

Suma operates under a worker co-operative model, ensuring fair treatment and shared ownership among employees.

Wide range of organic and fairtrade products: 

The store offers a comprehensive selection that appeals to health-conscious shoppers and ethical consumers alike.

Convenient delivery and savings options: 

Customers enjoy free delivery for large orders and attractive discounts on bulk purchases, enhancing value and convenience.

Despite its appeal, Suma has received mixed customer reviews that highlight some challenges. Some shoppers have expressed frustration about order delays and limited communication, which can impact the overall experience. Additionally, the store's operating hours are somewhat limited, potentially restricting access for those with varied schedules.

Another important consideration is that Suma does not provide in-store shopping for the general public, focusing instead on orders and deliveries. This model may be less convenient for customers who prefer browsing in a physical store environment.

Suma in Elland stands out as a pioneering ethical grocery co-operative offering an extensive selection of organic and fairtrade goods, with a focus on bulk and delivery services. While the store excels in sustainable practices and customer savings, prospective shoppers should be aware of its operational limitations and the mixed feedback regarding customer service. Overall, it remains a compelling option for those aligned with its values and shopping model.

West Yorkshire

探索一家位于Elland的Suma合作社，提供有机、环保、平等的购物体验，享受零售合作的社会责任与环保创新。

Suma：英国Elland有机商品与员工合作社体验

在Elland的Suma合作社，体验有机、责任采购和可持续发展，支持公平贸易和员工所有制，为您的生活带来正面影响。

探索Elland的Suma：绿色合作社的最佳体验

了解Elland的Suma合作社，英国领先的公平贸易、有机产品和员工合作的典范，享受高品质和环保的购物体验。