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Benito Juárez

Guests have praised the resort's amenities, dining options, and friendly staff. However, some have reported issues with room cleanliness, maintenance, and beach conditions.

Royalton Riviera Cancun Resort Experience Overview 

Nestled along the pristine shores of Cancún, Mexico, the Royalton Riviera Cancun, an Autograph Collection All-Inclusive Resort & Casino, offers an upscale getaway blending relaxation, family fun, and vibrant Caribbean culture. This sprawling resort boasts an array of outdoor pools, a rejuvenating spa, direct access to a beautiful beach, and 

, plus a well-equipped gym to keep you active during your stay. Whether you're a foodie, a family traveler, or seeking a serene adults-only escape, this resort caters to diverse tastes and preferences.

Royalton Riviera Cancun offers a remarkable culinary journey with a wide range of restaurants that serve fresh seafood, Tex-Mex specialties, and diverse international cuisines. Guests have celebrated the buffet's rich assortment as well as the à la carte options, where the Italian and Japanese dining experiences stand out for their quality and authenticity. The resort emphasizes hygiene and quality, ensuring every meal is satisfying. Don't miss the elegant lobby bar, a favored spot for expertly crafted cocktails and a relaxed atmosphere.

Family friendly with dedicated kids and teens clubs

Families will find ample amenities including a Kids' Club for children aged 4 to 12 and a Teens' Club, ensuring youngsters have plenty of fun and engaging activities. The splash pad, multiple pools, and beach access provide plenty of entertainment for children under five, making it a perfect family destination.

The resort offers varied accommodation options, including the adults-only Hideaway section with its exclusive pools and dining venues for a quieter experience. The Diamond Club upgrade delivers personalized butler service, priority check-in/out, and access to private pools and lounges, highly recommended by many guests seeking extra pampering. While some visitors have noted that certain rooms feel dated and air conditioning can be intermittent, staff friendliness and attentiveness consistently stand out as highlights.

The beach at Royalton Riviera Cancun impresses with its sweeping views, soft sand, and local wildlife including iguanas and colorful birds. While the resort staff diligently clear the beach daily, some guests have reported occasional seaweed (sargassum) and murky water at times, which can affect swimming conditions. Pools are expansive and thoughtfully maintained, offering a refreshing alternative when beach conditions fluctuate.

Guests can enjoy a variety of entertainment options, from lively themed parties to more relaxed evenings in the lobby bar. The spa offers treatments alongside access to indoor pools, sauna, and steam room, although some find the pricing on the higher side. The resort shop covers essentials and snacks, and airport transportation services are available for convenience.

While many guests praise Royalton Riviera Cancun for its excellent food, attentive staff, and family-friendly atmosphere, others have noted challenges such as occasional maintenance issues, room condition variances, and beach water quality. Overall, the sentiment is mixed, but the resort shines in delivering a memorable holiday experience for families and couples alike.

Is the beach at Royalton Riviera Cancun clean?

 While the resort's beach is cleaned regularly, some guests have reported issues with seaweed and murky water due to seagrass.

Does the resort offer activities for children?

 Yes, the resort provides a Kids' Club for children aged 4-12 and a Teens' Club for teenagers.

Are reservations required for à la carte restaurants?

 No, reservations are not required for most à la carte restaurants, but some may have wait times during peak hours.

Is there an adults-only area at the resort?

 Yes, the Hideaway section is an adults-only area offering its own pools and dining options.

Does the resort provide airport transportation?

 Yes, the resort offers airport transportation services for guests.

North America

Mexico

Nestled along the stunning coastline of Cancún, the Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, is a premier lodging destination that promises an unforgettable vacation experience. This upscale all-inclusive resort features luxurious accommodations, top-notch amenities, and direct beach access, making it an ideal choice for families, couples, and solo travelers alike. With its vibrant atmosphere, the resort offers a perfect blend of relaxation and adventure, ensuring guests enjoy the best of both worlds.

The Royalton Riviera Cancun features a variety of luxurious rooms and suites designed to cater to every guest's needs. Each accommodation is equipped with modern amenities, including:

Private balconies with stunning ocean views.

Luxurious bathrooms with modern fixtures.

24-hour room service for added convenience.

Guests can indulge in a diverse array of dining options at the Royalton Riviera Cancun. The resort boasts 12 bars and restaurants, offering everything from local Mexican cuisine to international flavors. Highlights include:

Tex-Mex specialties at the on-site restaurant.

Buffet-style meals with a variety of choices.

The resort is packed with amenities that cater to both relaxation and adventure. Guests can enjoy:

Multiple outdoor pools and a splash pad for kids.

A full-service spa offering various treatments.

Daily entertainment and activities for all ages.

Conveniently located on the Carretera Federal 307, the Royalton Riviera Cancun is just a short drive from popular attractions such as:

The vibrant nightlife of Playa del Carmen.

Upscale all-inclusive resort with outdoor pools, a spa & direct beach access, plus 12 bars & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE

My wife and I stayed at the Hideaway at Royalton Riviera in the Summer. Other than being blisteringly hot during the August heat, the trip was incredible. Rooms were clean and well kept, the resort was beautiful, and the beaches were well cleaned despite the amount of sargassum they had to contend with each day. Staff were welcoming and kind whenever we’d see them around and they never pushed too hard for the spa or excursions. There were plenty of choices for delicious food too! Over our seven days we tried almost every restaurant with zero complaints. Our only real gripe from the whole week would be that the mini fridge could have been better stocked as there were some days where drinks just simply were not replaced. Other than that this was a perfect trip and we’re already considering coming back this summer with our kids for another week of fun.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB

When we booked this resort, THE REVIEWS were great, but later negative ones worried us. We upgraded to DIAMOND CLUB, and check-in was a breeze with drinks, snacks, and an overview of the resort.

THE ROOM was nice but dated, with a slight smell that we got used to. Maid service was adequate, and the mini fridge was stocked daily. The AC worked intermittently, but it wasn’t a big issue. We had two BUTLERS, Alonzo & Jocelyn, who were excellent, quickly handling requests and reservations.

THE RESORT is a bit dated, with older pools needing renovation, but service at the Diamond Club pools was fantastic. Staff worked hard to keep everything clean. MOSQUITOES were mainly an issue at the beach. The sand was nice, but the water was murky, so we spent more time by the pools.

THE FOOD was outstanding—the best we've had at any Caribbean all-inclusive. Everything tasted fresh, and hygiene standards were high. Many food options were available, including buffets, à la carte restaurants, and snack bars. We were vigilant with hygiene and stayed healthy.

ENTERTAINMENT was hit or miss, but there was a decent variety. THE STAFF were incredibly friendly and hardworking, gracious when tipped. Some CONSTRUCTION near the main pool was noisy but didn’t affect the Diamond Club area. We skipped the spa due to high prices and used the beach massage services instead.

Negatives: The alcohol quality was disappointing, even in Diamond Club. Many drinks lacked a buzz, and the selection was limited. Also, the resort is isolated, with limited excursion options nearby.

TO SUM UP, the Diamond Club upgrade was worth it for the personalized service, quieter pools, and lounge access. While the resort isn’t a 5-star due to dated facilities, the food and service are excellent. Proximity to the airport is a plus, but better alcohol options would be needed for us to return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB

Buffet food was 97% inedible and tasteless. Rooms were dirty, stained sheets, with dirt layer to it. Hallways smelled of garbage and the stairwell was the worst.  0/5 stars

Had our room broken into while at the spa and an expensive ring from a long dead relative stolen. Reported it within 30 minutes of arrival after checking to see if it was misplaced in the room. (Entire room was searched sheet by sheet and all luggage was checked). They scanned the door to see if it had been opened in that time by someone else and was notified no body had entered by the door was wide open when we returned (which it was not like that when we left). No cameras in any of the halls to check.  -100/5 stars

Alcohol is watered down unless you tip the bartenders (which you should still everyone here and it is expected). Almost all restaurants are reservations a day before available on the app only. With the only decent food being at the Italian and the Japanese restaurant. 2.5/5 stars

Very loud if close by the main pool and 18+ events definitely had children present. 1/5 stars

The entitled nature of people who walked behind and stood behind a beach wedding gawking were incredibly rude and nothing was done to prevent that or the construction from happening during the vows. -1000/5 stars

Multiple outages of food items, cups, and the power even went out to our building in the middle of a shower.  1/5 stars

Cleaning service was otherwise nice and as helpful as they could be. Coffee people were superb and the wedding photographers and other photographers were wonderful as well. 5/5 stars

Spa service was well done though the deep tissue was more of a regular massage. 4.5/5 stars

Beautiful view at the beach and well maintained  with iguanas, mockingbirds, great kiskadee bird  found throughout the beach front. Sunrise is peaceful and the sand with the big clean view is gorgeous. 5/5 stars

You must have the app for the hotel as well as your transportation so expect to download those before hand. 2/5 stars (I hate having an app for everything sorry)

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE

My family just returned home from a magnificent stay at the Royalton Riviera! We have 2 young kids and with all the family friendly amenities, we couldn't have been happier with this resort.

We would strongly recommend this resort, and moreover splurging if you can on staying in the diamond club. We found it was well worth the additional cost and the service was second to none. Our butlers, Gina and Eduardo went out of their way to make sure we had everything we needed, and also went above and beyond making us feel incredibly pampered.

We were very impressed by the restaurants and food overall. They had a wide selection of different types of cuisine all of which were delicious. Our favorite was the Texmex restaurant. The buffet also had a nice assortment for breakfast and lunch!

The kids' club was a welcomed activity for our little ones, and we were impressed by the facilitators and variety of events planned.

Out of the beach, the pools, splash pad, and kids' club, we can confidently say, for families with kids under 5 this is the place to be!

Check-in and check-out were virtually seamless, completed in mere minutes at the diamond club desk. Alexandro assisted us with our check-out and was incredibly helpful!

There are a fair number of very negative reviews on here, however do not be influenced by those. A fabulous vacation is right around the corner at the Royalton. Our family is excited to visit again soon!

Thanks to all the staff who made this trip so memorable!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE

I had the pleasure of photographing a fantastic Sikh / Pakistani wedding at the Royalton Riviera Cancun, a few years back and I can confidently say this hotel is exceptional. The staff goes above and beyond to ensure you’re taken care of at every turn, and the entire resort is kept in pristine condition.

The pool areas are spacious with plenty of sun loungers.

For food, the variety of restaurants is impressive. The seafood is always fresh. It was incredible and had something to suit every taste.

The lobby bar quickly became my favorite spot—it’s elegant, air-conditioned,The entertainment was enjoyable, but I felt it ended a little early most nights, often by 10:30 PM. The White Party on Fridays was fantastic, but it wrapped up just as the atmosphere was at its peak!

The hotel shop was quite pricey for snacks, but room service was reliable for getting crisps, sweets, and nuts.

The beach is stunning, and while there’s some seaweed, it’s cleared away each morning. I found the spa quite expensive for what it offered—access to the indoor pool, sauna, and steam room should be part of the all-inclusive package. The cocktails throughout the resort were fantastic, just remember to specify if you want alcohol in them

Thank you, Royalton, for an amazing experience!

坎昆皇家丽晶渡假村：墨西哥Benito Juárez豪华全包度假体验

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, opened in 2014, offering luxury accommodations and a variety of amenities in the Riviera Maya region.

Outdoor Pools

Casino

Beach Access

Bars

Experience luxury at Royalton Riviera Cancun, an all-inclusive resort and casino offering stunning beaches and vibrant nightlife in Quintana Roo.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Explore a diverse range of dining experiences at Royalton Riviera Cancun, featuring international buffets and à la carte restaurants offering various cuisines.

Gourmet Marché

Hunter Steakhouse

Grazie Italian Trattoria

Armadillo

Caribbean Grill

Agave

SCORE Sports Bar and Lounge

Dining Options at Royalton Riviera Cancun

探索皇家 Riviera Cancun 享誉盛名的多元美食体系，从新鲜的海鲜到精致的国际料理，为每一位宾客提供丰富的味蕾体验。

探索皇家 Riviera Cancun 多样化的餐饮选择，享受国际自助餐与特色单点餐厅，尽情品味世界各地的风味佳肴。

新鲜水果、色拉拼盘、精选奶酪、冷切肉、各式面包、糕点、丰富蘸酱、汤品、热菜与甜点，满足每一位食客的味蕾。

从日式寿司、刺身、铁板烧，到各类肉类、海鲜、素食选项，满足不同口味需求的主菜单。

多款甜点，完美收官，让你的味蕾留连忘返。

丰富的饮品选择，包括特色鸡尾酒、精致咖啡和各类软饮，为您的用餐时光增添更多乐趣。

在墨西哥贝尼托胡亚雷斯的Royalton Riviera Cancun豪华度假村体验无与伦比的全包式奢华，梦幻海滩和精彩赌场等你探索，开启您的完美假期！

坎昆皇家豪华度假酒店 | 海滩附近全包度假村

Benito Juárez Municipality

Unlimited reservations and free dining and drinks, including access to 11 restaurants and 12 bars.

All-Inclusive Amenities

Exclusive perks such as access to a private pool and beach area, and exclusive restaurants.

Diamond Club™

Complimentary activities like kayaking, snorkeling, and paddleboarding.

Non-Motorized Water Sports

State-of-the-art gym facilities with daily free training sessions.

Fitness Center

Live shows, themed parties, and sports events broadcasted on big screen TVs.

Entertainment

皇家丽晶坎昆海滨度假村：墨西哥坎昆的奢华天堂体验！ 

位于墨西哥坎昆的皇家丽晶海滨度假村（Royalton Riviera Cancun）是一家豪华的全包式度假胜地，完美融合了奢华住宿、丰富的娱乐活动以及无与伦比的海滨风光。无论是家庭旅游、情侣度假还是朋友聚会，这里都能满足您的所有期待。 

丰富多彩的全包设施和专属会员权益

在皇家丽晶坎昆，客人可以尽情享受包括免费餐饮和饮品的全包服务，覆盖11家餐厅和12个酒吧，满足各种口味需求。加入钻石俱乐部（Diamond Club™），即可享受专属的私人泳池和海滩区，以及独家的餐厅体验，尊享会员专属的奢华待遇。 

喜欢水上活动的旅客绝不能错过这里的非机动水上运动，包括免费皮划艇、浮潜和划桨板，让你在碧蓝的海水中尽情探索海底世界。此外，度假村还设有设备先进的健身中心，提供每日免费培训课程，帮助你保持健康和活力。 

晚上，您可以欣赏现场表演、主题派对或在大型屏幕上观看体育赛事，享受充满活力的夜生活，确保每一晚都精彩纷呈。 

全包式餐饮与酒吧服务包括11家特色餐厅和12个酒吧，满足不同口味需求。 

加入钻石俱乐部，享受专属泳池、私密海滩区和特色餐厅带来的高端体验。 

丰富的水上运动包括皮划艇、浮潜和划桨板，让你尽享海上乐趣。 

度假村的健身中心配备先进设备，提供每日免费训练课程，帮助保持健康。 

夜间娱乐丰富多彩，包括现场表演、主题派对和体育赛事直播，保证每个夜晚都精彩纷呈。 

Quintana Roo

探索皇家 Riviera Cancun，坎昆的全包豪华度假村，享受多元餐厅、家庭友好设施和热带水上运动，开启难忘假期！

皇家康卡恩海滩度假村，坎昆，墨西哥｜豪华全包体验

体验皇家 Riviera Cancun 多样美食和丰富娱乐，包括日本料理、意大利餐厅和水上运动，享受难忘假日！

皇家康卡恩全包度假村，坎昆｜餐饮与娱乐亮点

了解皇家 Riviera Cancun 于2014年开业的发展史、设施亮点及其提供的豪华体验，探索墨西哥坎昆的最佳度假选择。

坎昆皇家丽晶渡假村：墨西哥Benito Juárez豪华全包度假体验

Accommodations

Dining & Culinary Delights

Amenities & Activities

Location & Nearby Attractions

Waldorf Astoria Cancun