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Moon Palace

Guests frequently praise the resort's extensive amenities, including the water park, kids' club, and variety of dining options. The staff is often highlighted for their friendly and attentive service. Some guests note the resort's size can lead to longer walking distances between amenities.

Moon Palace The Grand - Cancun: A Riviera Maya Gem for Families and Foodies Alike 

Nestled along the stunning Riviera Maya, Moon Palace The Grand in Cancun is a vibrant all-inclusive resort that perfectly blends luxury with family-friendly fun. Whether you're a foodie eager to explore international flavors, a family seeking endless entertainment, or simply someone wanting to unwind in polished comfort, this expansive resort offers an unforgettable getaway experience.

Exceptional dining to satisfy every craving

Food lovers will delight in the resort's diverse culinary scene. From the bold spices of Peruvian small plates at Cusco to the delicate artistry of French cuisine at Le Chateau, each restaurant offers an authentic taste journey. Craving Italian? Tavola and La Trattoria provide classic and contemporary dishes that satisfy every palate. For Mexican food enthusiasts, La Cantina serves up lively street-style flavors, while Los Tacos offers a variety of taco options that are sure to please. Don't miss Habibi’s rich Lebanese specialties or the freshly grilled delights from The Grill steakhouse. With so many choices, dining here becomes an adventure in itself.

Moon Palace The Grand excels in providing a wide range of activities and amenities that keep guests engaged from dawn until after dusk. Families will appreciate the Playroom Kids Club, a high-tech playground boasting arcade games, a mirror maze, and a snack bar, offering kids an exciting space to play and socialize. Adults can escape to the serene Unique Day Club—an exclusive adults-only pool area complete with a live DJ and luxurious cabanas. For relaxation, the sprawling 76,000-square-foot AWE Spa pampers guests with hydrotherapy pools and a full menu of revitalizing treatments.

Guest experiences and community sentiments

 community feedback highlights the resort’s attentive staff, clean and polished accommodations, and extensive offerings such as the water park, which is perfect for family fun without leaving the property. Visitors praise the variety of dining venues and quality of spa services. Some note occasional service delays and busy peak times as minor drawbacks, but overall, the atmosphere is warm and welcoming, making it a popular destination for travelers seeking a comprehensive all-inclusive experience.

What dining options are available at Moon Palace The Grand - Cancun?

 The resort offers a variety of restaurants, including Jade (Asian cuisine), Cusco (Peruvian small plates), Le Chateau (French cuisine), Habibi (Lebanese cuisine), Cielito Lindo (Mexican cuisine), Tavola (Italian cuisine), The Grill (Steakhouse), La Cantina (Mexican street food), La Trattoria (Italian cuisine), and Los Tacos (various taco options).

 Yes, the Playroom Kids Club is a state-of-the-art facility featuring arcade games, a mirror maze, and a snack bar, designed for children to enjoy.

 Yes, the AWE Spa is a 76,000-square-foot facility offering hydrotherapy pools, relaxation areas, and a variety of treatments.

Are there any adults-only areas at the resort?

 Yes, the Unique Day Club is an adults-only pool area featuring a live DJ, cabanas, and loungers.

 Yes, Moon Palace The Grand - Cancun is pet-friendly, allowing guests to bring their pets during their stay.

North America

Mexico

想象一下在墨西哥坎昆的阳光海滩上，享受一场豪华的度假体验。月宫殿豪华度假村（Moon Palace The Grand - Cancun）以其宽敞奢华的客房、世界一流的设施和无与伦比的服务，成为追求极致放松和奢华体验旅客的首选。这里不仅是放松的理想场所，更是探索坎昆丰富文化和自然美景的绝佳基地。

月宫殿豪华度假村 - 坎昆的奢华天堂

月宫殿豪华度假村提供宽敞的套房和别墅，每一间都经过精心设计，配备现代化设施和私人阳台，俯瞰碧蓝的加勒比海。无论是家庭度假还是浪漫之旅，这里都能满足您的所有需求。

在月宫殿，您可以尽情享受多样的美食选择。从新鲜的海鲜盛宴到地道的墨西哥特色菜，每一道菜肴都经过厨师的用心烹饪，带来丰富的味蕾体验。别忘了尝试他们的招牌鸡尾酒，融合热带水果和特色烈酒，带来清新又浓郁的口感。

月宫殿的建筑融合了现代设计与传统墨西哥元素，背后隐藏着丰富的文化故事。酒店的厨师团队曾在厨房里分享，许多经典菜肴的灵感来自于家族传承的食谱，每一道菜都承载着一段历史。

这里是关于月宫殿的常见问题解答：

这里的客人可以享受到一站式的奢华体验，从宽敞的房间到多样的美食选择。

月宫殿主要以豪华住宿和丰富的餐饮体验闻名。

月宫殿位于坎昆的黄金海岸，邻近著名的坎昆海滩、玛雅文化遗址和丰富的水上活动场所。

Polished rooms & suites in an upmarket all-inclusive resort with a beach, pools, a spa & bowling.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE

My experience at the Grand was absolutely wonderful, the staff is amazing. Antonio made the pool workouts extra fun, so we kept going back.
I had a manicure done at the spa with Guadeloupe and she was absolutely charming and her work was excellent.  Also had a pedicure done with Carolina and she was so gentle and her work was flawless.
Highly recommend this resort and all their treatments, very clean and professional.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB

This resort is a 3 star, not a 5 star.

The good:

-Lots to do
-Decent kids options
-Decent dining selection
-Nice location and beach

The not so good:

-Disrepair everywhere.  If they’d stop spending so much trying to woo new Diamond Elite members with the stupid back golf carts, they would have a bigger maintenance budget.  Things broken and shabby everywhere.  The attached pics are from just ONE hallway of ONE building.

-Poor service. Expect to wait quite a while, most times longer than reasonable, for many things such as room service.
-Mediocre food.  It’s okay but Denny’s is above this place to give you an idea.
-Running out of supplies. Out of straws, mint leaves, many food options, etc.  I get it happens but the resort wasn’t that busy and they didn’t seem to restock through the day.
-Poor maid service.  We weren’t restocked on many basics like hand towels - just left with none. Or, left with only two bath towels even though we have four people on the reservation. They also don’t restock the coffee, etc. You have to hound them for those things.

Overall, it’s a decent 3 star resort if you’re able to stomach the above negatives.  If you’ve been to nicer places you will definitely notice the many deficiencies.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE

All I can say is—mind blown! This was our second time in Cancun, and Moon Palace Grand came highly recommended by a colleague. From the moment we walked into the spectacular lobby, we were warmly greeted by the incredible staff, setting the tone for an unforgettable stay.

One thing to note is that unlike other hotels we’ve stayed at in Cancun, Moon Palace Grand does not offer a complimentary shuttle bus—it’s an extra expense. However, once you arrive, that minor inconvenience is quickly forgotten. We were welcomed with a fabulous drink and provided with a tourist guide that helped us plan our activities. We opted for swimming with dolphins, and I loved the fact that the resort arranged everything, including a safe and comfortable bus ride with a large group. It was reassuring to have everything handled by the hotel.

Now, let’s talk about the food—oh my gosh! With around six different restaurants, including pizza, a buffet, and a snack bar, the dining options were endless and delicious. Even the food at the water park was top-notch. But the room service was a standout—my child loved being able to order hot wings or pancakes at 2 a.m. and have them delivered promptly. It made the experience even more special.

The rooms were spectacular, with a jacuzzi and breathtaking balcony views. The entertainment, especially the fire show, was the best we’ve seen. We were so impressed with Moon Palace Grand that we decided to visit their partner property in Jamaica and received an excellent discount for doing so. The insights and tips they provided us with were incredibly helpful.

I highly recommend Moon Palace Grand. Three standout features:

1.	The Rooms: Luxurious, with a jacuzzi and stunning balcony views.
2.	The Water Park: Perfect for family fun, and you don’t even need to leave the resort.
3.	The Food: All-inclusive, high-quality, and absolutely delicious.

**Endorsed by Lovely Is YOUR Story. Your outstanding service is our inspiration!**

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE

Great trip! Excellent service! Great food! We always felt really well taken care of and safe. Thank you for allowing us to visit. Keep up the great work. We were there during Hurricane Helene and had to rearrange a few things but they got things handled in a timely manner and kept all of us safe. Highly recommend!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB

This place is horrendous. I traveled all the way from Florida because my brother, a member, kept raving about how amazing it was. I spent over $3,000 on hotel and airfare, expecting a great experience. Upon arrival, the receptionist offered us an upgrade for over $200, promising a private dinner, early/late check-in and check-out, t-shirts, strawberries, and a drink.

However, when we got to the room at 2 PM, it reeked like a cheap $50 motel. To make matters worse, my brother and parents had rooms the same size as ours for less money. The so-called "upgrade" for $200 was simply not worth it. The “private dinner” is in a restaurant full of other people, something they conveniently failed to mention when pushing the upgrade.

I tried to get a refund and cancel the upgrade, but the receptionist and Rebeca from public relations were more interested in defending their decision than helping us. The worst part? The room's air conditioning wasn’t working, and the floors were so slippery that my son almost fell several times. This place cares more about squeezing an extra $200 out of you than earning a loyal customer. SAVE YOUR MONEY AND TIME—this place SUCKS!

坎昆月宫天堂豪华度假村，尽享海滩与家庭欢愉

Moon Palace The Grand - Cancun is a luxury all-inclusive resort located on Cancun's tranquil south shore, approximately a 12-minute drive from Cancun International Airport. The resort offers over 1,300 accommodations, each equipped with modern amenities such as whirlpool tubs, 24-hour room service, top-shelf drinks, free Wi-Fi, and CHI-branded amenities. The property features nine pools, including an adults-only pool, a state-of-the-art water park, a kids' club with bumper cars, a variety of dining options, and a full-service spa. Guests also have access to a 27-hole Jack Nicklaus Signature golf course.

Moon Palace The Grand - Cancun History Overview 

Nestled along the serene south shore of Cancun, Moon Palace The Grand - Cancun stands as a pinnacle of luxury in the Riviera Maya. Since opening its doors in 2017, this all-inclusive resort has captivated travelers seeking a blend of upscale comfort and engaging entertainment. Its location, a mere 12-minute drive from Cancun International Airport, offers guests the perfect gateway to Mexico's vibrant coastal paradise.

Moon Palace The Grand has continuously evolved, introducing world-class amenities and experiences that set it apart in Cancun's hospitality scene. Here's a closer look at key milestones in its history:

Moon Palace The Grand - Cancun opened its doors, offering luxury accommodations and top-tier amenities.

Introduction of the Playroom Kids Club featuring immersive arcade games and a captivating mirror maze, perfect for family travelers.

Expansion of the AWE Spa®, adding hydrotherapy pools and enhanced relaxation zones, elevating the wellness experience.

Launch of the Unique Day Club, an exclusive adults-only pool area featuring a live DJ and private cabanas for premium relaxation.

The resort embraced pet-friendly policies, welcoming guests to bring their furry companions along for an unforgettable getaway.

Experience and amenities that define the resort

Moon Palace The Grand's more than 1,000 luxurious suites feature indulgent touches such as double whirlpool tubs, expansive balconies with breathtaking views, and 24-hour room service that caters to every whim. Guests can enjoy a signature Jack Nicklaus Golf Course designed for both beginners and seasoned players, adding to the resort's allure for sports enthusiasts.

Families find endless entertainment with the FlowRider® Double Wave Simulator and a diverse range of dining options, including multiple upscale restaurants and casual eateries, ensuring a satisfying culinary journey for every palate. Meanwhile, the AWE Spa® provides a sanctuary of relaxation, complete with hydrotherapy pools and specialized treatments to rejuvenate the mind and body.

Whether traveling with family, friends, or pets, Moon Palace The Grand - Cancun delivers an exceptional all-inclusive experience that blends luxury, fun, and relaxation in one stunning destination.

Beach

Pool

Restaurant

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With its modern design and sophisticated decor, every corner of this magnificent establishment invites you to explore further. Gourmet dining awaits in an array of exquisite restaurants, where world-class chefs craft culinary masterpieces from diverse global cuisines, offering an unparalleled gastronomic adventure for every palate.

Moon Palace The Grand - Cancun

Bowling

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling. It offers gourmet dining and a variety of activities for an unforgettable vacation experience.

Beach Access

Spa Services

Bowling Alley

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling, set against the beautiful backdrop of the Riviera Maya.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With gourmet dining, luxurious pools, and a lavish spa, this all-inclusive resort offers exceptional hospitality and endless amenities for relaxation and adventure.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. This all-inclusive resort features polished rooms and suites, stunning beaches, pools, a spa, and a vibrant nightlife, making it a must-visit destination for travelers seeking both relaxation and adventure.

Explore a variety of dining experiences at Moon Palace The Grand - Cancun, featuring international, Asian, French, Italian, Lebanese, Peruvian, Caribbean, and Mexican cuisines.

The Grand Buffet

Jade

Le Château

Tavola

Habibi

JC Steakhouse

Cusco

Caribeño

Casa Mia

La Cantina

Los Tacos

Snacks La Selva

Boulangerie

Dining Options at Moon Palace The Grand - Cancun

探索坎昆月宫大酒店的多元美食世界，体验从国际风味到本地佳肴的极致盛宴。无论是家庭聚会或浪漫晚餐，这里都能满足你的味蕾期待。 

梦幻之旅：坎昆月宫大酒店美食全攻略！'}]},{

在这里，您可以尽情享受丰富的餐饮选择，每一道菜都由顶级厨师精心烹制，体现国际餐饮的多样性和精致。

开始您的美食之旅，尝试多款特色开胃菜，感受不同文化的味道交汇。 

开胃菜：品味多样的美味佳肴！'}]},{

新鲜海鲜拼盘、法式鹅肝、亚洲风味小吃及各类特色沙拉。'}]}]},{

丰富多彩的主菜，融合了亚洲、欧洲、美洲的经典与创新。 

主菜：世界美味一网打尽！'}]},{

牛排、海鲜意面、法式鸭胸、黎巴嫩烤肉、秘鲁烤鲈鱼、加勒比海风味等。'}]}]},{

甜点区为您带来各种精致甜品，包括冰淇淋、法式焦糖布丁、巧克力熔岩蛋糕等。 

冰淇淋、焦糖布丁、巧克力熔岩蛋糕、手工甜点等。'}]}]},{

多样饮品，从特色鸡尾酒到进口葡萄酒，应有尽有，满足您的不同喜好。 

特色鸡尾酒、进口葡萄酒、鲜榨果汁和无酒精饮料。'}]}]},{

不容错过的特别优惠和限时折扣，尽情享受高品质的餐饮体验。 

特惠套餐、节日限定菜单、会员专享优惠。'}]}]},{

探索坎昆的Moon Palace豪华度假村，享受无与伦比的海滩美景和奢华住宿体验，开启难忘的假期冒险！立即预订。

坎昆月宫宫殿五颗星豪华酒店及海滩体验

Cancún Municipality

A family-friendly water park featuring waterslides, a lazy river, and a wave pool.

Water Park

A state-of-the-art kids' club with bumper cars, neon mini-golf, arcade games, and a mirror maze.

Playroom Kids' Club

A full-service spa offering hydrotherapy pools, relaxation areas, sensation showers, a beauty salon, and massage treatments.

Awe Spa

A modern gym equipped with cardiovascular machines, weight machines, treadmills, and free weights.

Fitness Center

A 27-hole Jack Nicklaus Signature golf course available for guests.

Golf Course

Discover Moon Palace The Grand in Cancun, Mexico: Luxury, Fun, and Family-Friendly Activities Await You!

Nestled along the pristine shores of the Riviera Maya, Moon Palace The Grand in Cancun, Mexico, is a premier all-inclusive resort that perfectly blends luxury accommodations with an abundance of activities for travelers of all ages. This upscale resort is a paradise for families, couples, and digital nomads seeking a vibrant getaway filled with relaxation, entertainment, and exceptional dining. From polished rooms with stunning balcony views to an expansive water park and world-class spa, Moon Palace The Grand offers something unique for everyone.

Luxurious accommodations and breathtaking views

The resort’s rooms and suites are designed with comfort and elegance in mind, featuring spacious layouts, jacuzzis, and balconies that offer breathtaking views of the turquoise Caribbean Sea. Guests enjoy a serene atmosphere perfect for unwinding after a day of adventure or work. Whether you're lounging in your room or stepping onto your balcony to soak in the sunset, the accommodations provide a perfect blend of relaxation and luxury.

Moon Palace The Grand is more than just a place to stay; it’s a vibrant hub of activities, entertainment, and wellness designed to keep guests engaged and pampered throughout their visit. Here are some of the standout offerings available to guests at no extra cost:

 A vast 76,000-square-foot sanctuary offering hydrotherapy pools, tranquil relaxation zones, and a menu of rejuvenating treatments to soothe body and mind.

 A thrilling aquatic playground featuring exhilarating slides, a lazy river, a wave pool, and surf simulators for endless family fun.

 A state-of-the-art kids’ club with arcade games, a mirror maze, and a snack bar ensuring young guests have a blast in a safe, supervised environment.

 An indoor venue where guests can enjoy casual fun and friendly competition on modern bowling lanes.

 A fully equipped gymnasium featuring free weights, cardio machines, and group fitness classes to keep you active during your stay.

 A 27-hole Jack Nicklaus Signature golf course that offers a challenging and picturesque experience for golf enthusiasts.

Moon Palace The Grand features around six distinct restaurants, offering everything from gourmet pizza to international buffets and casual snack bars. The culinary variety ensures that guests can savor high-quality, delicious meals all day long. Outstanding room service is also available, with options like hot wings or pancakes delivered promptly, making late-night cravings easy to satisfy. This all-inclusive dining experience caters to food lovers and picky eaters alike, ensuring your taste buds are never bored.

Family-friendly experiences and attentive service

The resort is especially popular with families thanks to its safe, welcoming environment and a wide array of activities for kids and adults. The Playroom Kids Club keeps the little ones entertained, while numerous pools, a water park, and evening entertainment such as captivating fire shows enchant guests of all ages. Guests have praised the attentive, friendly staff who make the stay even more memorable, ensuring that service feels personalized and professional.

 The resort does not offer complimentary shuttle service, so arranging your transport in advance will save time and hassle.

 Golf lovers should not miss the chance to play on the stunning 27-hole Jack Nicklaus Signature course on site.

 Plan a day of fun with your family at the water park featuring slides and a lazy river—no need to leave the resort for aquatic excitement.

Quintana Roo

Experience the ultimate luxury at Moon Palace The Grand in Cancun. Enjoy world-class amenities, stunning beachfront, and exceptional service.

Moon Palace The Grand - Cancun | Luxury Resort in Riviera Maya

Discover fun-filled activities at Moon Palace Cancun, from water parks to kids' clubs. Book your unforgettable family vacation today!

Explore Cancun at Moon Palace The Grand | Top Family Resort

Book your stay at Moon Palace Cancun for exquisite dining, luxurious rooms, and top amenities in the heart of Riviera Maya. Reserve now!

坎昆月宫天堂豪华度假村，尽享海滩与家庭欢愉

豪华住宿体验

美食盛宴与特色饮品

幕后趣闻与文化探索

常见问答