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Shinjuku

Guests frequently praise the hotel's excellent location near Shinjuku Station, spacious and clean rooms, and friendly staff. Some reviews mention concerns about noise levels and the need for room updates.

Keio Plaza Hotel Tokyo: Luxurious Comfort in the Heart of Shinjuku Tokyo's bustling Shinjuku district comes alive at the Keio Plaza Hotel Tokyo, a premier lodging destination known for its spacious rooms, stellar amenities, and vibrant location. This upscale hotel melds modern luxury with heartfelt Japanese hospitality, making it a top pick for travelers seeking comfort, convenience, and cultural immersion.

Nestled just a 5-minute walk from Shinjuku Station’s West Exit, Keio Plaza Hotel Tokyo offers guests easy access to one of Tokyo’s busiest transport hubs and a myriad of shopping and dining options. With 11 diverse restaurants onsite, a shopping arcade, and a well-equipped gym, the hotel caters to every guest’s desire — from gourmet foodies to fitness enthusiasts and families looking for a welcoming stay.

The rooms at Keio Plaza are notably spacious for Tokyo standards, offering a refreshing retreat after a day in the metropolis. Many travelers appreciate the availability of special hypoallergenic 'wellness' rooms, designed to provide a healthy, comfortable environment. Some rooms boast captivating views of iconic landmarks like the Tokyo Municipal Building, perfect for watching the city’s art projection shows from your window.

 are thoughtfully stocked, including fragrant shampoo and conditioner even in wellness rooms. A unique feature is the inclusion of a drying line in the shower bath, a rarity in high-end hotels, ensuring convenience for guests.

Keio Plaza’s extensive amenities elevate the guest experience. The outdoor rooftop lap pool and kids’ pool offer seasonal enjoyment with breathtaking city views. Fitness lovers can make use of the modern gym equipped with cardio machines. The hotel also provides roundtrip airport shuttle services during scheduled times, adding to travel ease.

Families will find the hotel especially accommodating, with child-friendly services and a warm atmosphere. English-speaking staff ensure smooth communication for international visitors, enhancing the welcoming vibe.

The overall community sentiment toward Keio Plaza Hotel Tokyo is positive, with guests frequently praising its excellent amenities, prime location near Shinjuku Station, and professional, friendly service. Cleanliness and spaciousness receive high marks, though some visitors note that certain areas could benefit from more modernization. The hotel’s pricing reflects its upscale status, and while room upgrades and in-house dining are appreciated, they come at a premium.

 that cater to comfort and health-conscious travelers.

 just minutes from Shinjuku Station, ideal for exploring Tokyo.

 including kids’ pool and supportive services.

How far is Keio Plaza Hotel Tokyo from Shinjuku Station?

 The hotel is approximately a 5-minute walk from Shinjuku Station's West Exit.

Does the hotel offer airport shuttle services?

 Yes, the hotel provides roundtrip airport shuttle services from 6:00 AM to 5:30 PM at scheduled times.

Are pets allowed at Keio Plaza Hotel Tokyo?

 Yes, the hotel features an outdoor rooftop lap pool and a kids' pool, open seasonally.

 Yes, the hotel offers a modern fitness center with cardio machines.

Asia

Japan

京王广场酒店（Keio Plaza Hotel Tokyo）坐落于东京新宿，是一家豪华酒店，提供温馨的客房和套房，拥有11家餐厅、购物街和健身房。自开业以来，这里一直是游客和商务旅客的热门选择。酒店的设计融合了现代与传统的元素，营造出舒适而优雅的氛围。无论是短暂的商务旅行还是悠闲的假期，京王广场酒店都能满足您的需求。

京王广场酒店的餐饮选择丰富多样，涵盖了从传统日本料理到国际美食的多种风味。酒店内的餐厅不仅提供高品质的菜肴，还能让您在用餐时欣赏到东京的美丽景色。以下是一些推荐的菜品：

Warm rooms & suites in a luxe lodging featuring 11 restaurants, a shopping arcade & a gym.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURYdm8yUnJBRRAB&d=17924085&t=1

places/ChIJ4WIcdNSMGGARjdtiXNKX11E/reviews/ChdDSUhNMG9nS0VJQ0FnSURYdm8yUnJBRRAB

Had an unexpected stay at Keio. I was pleasantly surprised.

Service is amazing as expected with this type of hotel. At check-in they tried to upgrade our room, but we declined as one of the reasons for coming to this hotel was the availability of a hypoallergenic (or what they call "wellness") room.

Some rooms have a pretty boring view, so if you can get one of the Tokyo Municipal Building, you should. They have a pretty cool art projection show that would be neat to see from your room.

Compared to other hotels in Tokyo, the rooms are extremely spacious.

Bathroom comes fully stocked with pretty much everything you need. The shampoo/conditioner provided here can be a be fragrant which was surprising in a hypoallergenic room.

They did have a drying line available in the shower bath which was nice to see still at a high-end hotel.

I was slightly disappointed that the rooms didn't come with pajamas like some other hotels do in Japan.

Full room service is available, but it's not inexpensive. It's very well located, so you can go out and get food if you are able to walk.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcXVXdFBBEAE&d=17924085&t=1

places/ChIJ4WIcdNSMGGARjdtiXNKX11E/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcXVXdFBBEAE

Service is normal as we don't need it much.

Location is not bad as it is walkable from shinjuku station but still it's still quite a distance.

Room is nice BUT I feel the shower head is too big and heavy AND the shampoos, shower gel bottles are TOO SMALL, the wordings are too small to read for a person that wear spectacles.

Overall, it's a nice stay. Of cos, the price is not low too 😊

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNYcDhUWFFREAE&d=17924085&t=1

places/ChIJ4WIcdNSMGGARjdtiXNKX11E/reviews/ChZDSUhNMG9nS0VJQ0FnSUNYcDhUWFFREAE

We stayed here for 6 days during our vacation. Overall I'd say it is an excellent place to rest your head.

There are different room classes, not all rooms are equal. If you paid the lowest price then your experience may differ.

We got the superior room class and it was darn near new on appearance on the inside.

The lobby and common areas are a little dated but everything is clean and well kept. The hallways were clean well lit with new carpet.

The hotel is friendly to travelers and westerners. You'll have no problems here finding anyone that speaks English.

Housekeeping did a great job and our room was always tidy when we got back at night.

Our room class allowed us free access to the lounge on the 47th floor. Pretty breathtaking views with large picture windows. You can easily see the Tokyo sky tree from here

I feel we got will be paid for and I would stay here again.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQeTUtdUJnEAE&d=17924085&t=1

places/ChIJ4WIcdNSMGGARjdtiXNKX11E/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQeTUtdUJnEAE

I am rating it low because of the basic amenities provided in the rooms( which weren't of a good quality) and mainly because of the house keeping done. It was terrible, dustbins were not cleaned properly, used coffee mugs were not cleared and the sheets were not replaced ( I found one of my socks inside the bed sheet which means someone just covered it with blanket without even touching the sheet underneath.

In terms of location, this place is excellent. Pricing is a little on the higher side but fair for its location and big rooms. Overall service staff including in room dining were good.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQLXNISnpnRRAB&d=17924085&t=1

places/ChIJ4WIcdNSMGGARjdtiXNKX11E/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQLXNISnpnRRAB

South tower beautiful, spacious rooms. Tons of amenities.  North tower, dated rooms small, barely necessities.  Popular with tour companies.  We paid for south tower, got moved to the north when the tour started.  Dang!  Breakfast is one of the best we encountered on the entire Japan trip.  Either venue.  Great mixture of American and Japanese dishes that just kept coming.  Helpful staff who did pretty well with us English only speakers.  Overall, it was a great experience.  Forgot to mention  the  good location in the Shinjuku area.  10 minute walk to station and tons of shopping.

新宿京王广场东京酒店：奢华体验与东京景观

Established in 1971, Keio Plaza Hotel Tokyo is a luxury hotel located in the heart of Shinjuku, Tokyo. It has been a prominent choice for both business and leisure travelers, offering a blend of traditional Japanese hospitality and modern amenities.

东京京王广场酒店的悠久历史与现代演变

作为东京新宿区的地标性建筑，京王广场酒店自1971年成立以来，便成为商务旅行者和休闲游客的首选。

自创立之日起，酒店不断进行革新与扩展，反映出东京作为国际大都市的不断发展。

Restaurants

Shopping Arcade

The Keio Plaza Hotel Tokyo stands as a beacon of luxury and sophistication in the vibrant heart of Shinjuku, uniquely positioned at the dynamic crossroads of modernity and tradition. Just steps away from the bustling Shinjuku streets and the iconic skyscrapers that define this urban landscape, the hotel offers an unparalleled vantage point to immerse oneself in the cultural tapestry of Tokyo. Inside, guests are greeted by a blend of contemporary design and timeless elegance, with spacious rooms that boast stunning panoramic views of the city and Mount Fuji in the distance. Each detail, from the plush furnishings to the exquisite artworks lining the halls, speaks to a commitment to comfort and style. The hotel’s multiple dining options transport you around the globe— indulge in authentic Japanese kaiseki, savor gourmet international cuisine, or unwind with a refreshing drink in the serene lounge. Beyond the luxurious accommodations, the Keio Plaza Hotel serves as an ideal base for exploration. Just a stone's throw away lies the sprawling Shinjuku Gyoen National Garden, where cherry blossoms hang majestically in spring, inviting tranquility amidst the urban hustle. The lively streets of Kabukicho and the renowned Tokyo Metropolitan Government Building with its striking observation decks are also nearby, providing both entertainment and breathtaking sights. Whether you are visiting for business or leisure, the Keio Plaza Hotel Tokyo promises a lavish escape replete with memorable experiences, making it an essential stop in the dynamic city of Shinjuku.

Keio Plaza Hotel Tokyo

Explore a variety of dining options at Keio Plaza Hotel Tokyo, offering Japanese, French, Italian, Chinese, Korean, and international cuisines.

Fresh Sashimi

Tempura

Shabu-Shabu

Sushi Assortment

Kaiseki Course

Kobe Beef Teppanyaki

Tempura Set

French and Italian Lunch Set

French and Italian Dinner Set

All Day Dining Breakfast Buffet

All Day Dining Lunch Buffet

All Day Dining Dinner Buffet

Chinese Lunch Set

Chinese Dinner Set

Korean Lunch Set

Korean Dinner Set

Sushi Lunch Set

Soba Lunch Set

Soba Dinner Set

Dessert Buffet

Dining Options at Keio Plaza Hotel Tokyo

在东京庆应大厦酒店，您将体验到多样化的美食选择，融合了日本、法国、意大利、中国和韩国等多种国际风味。酒店的餐饮理念强调使用新鲜的季节性食材，力求为每位客人提供独特而难忘的用餐体验。无论是精致的怀石料理还是丰盛的自助餐，您都能在这里找到适合自己口味的美食。

新鲜刺身：新鲜鱼片，口感鲜美，适合开胃。

天妇罗：各类海鲜和蔬菜炸制而成，外脆内嫩。

神户牛肉铁板烧：优质神户牛肉在铁板上烹制，肉质鲜嫩。

怀石料理：多道菜品展示季节性食材的精致风味。

酒店提供多种饮品，包括精选的日本清酒、葡萄酒和鸡尾酒，适合与餐点搭配。调酒师会根据您的口味推荐最佳搭配，确保每一口都能带来愉悦的体验。

庆应大厦酒店提供多种饮食选择，包括素食、无麸质和适合过敏体质的菜品，确保每位客人都能找到适合自己的美味。

厨师特别推荐的季节性菜品包括新鲜的海鲜和时令蔬菜，确保每一餐都能体验到大自然的馈赠。

欢迎您亲自来体验庆应大厦酒店的美食之旅，感受东京的独特魅力。

探索东京新宿京王广场酒店，享受奢华住宿与绝佳位置，让您的日本之旅更加难忘。立即预订开启精彩体验！

东京新宿京王广场酒店：豪华住宿体验

Shinjuku City

Provides direct transportation to and from major airports.

Airport Limousine Bus Service

Complimentary shuttle service to Tokyo Disneyland.

Free Shuttle to Disneyland

Fitness Center

Indoor Pool

Spa Services

Provides facilities for meetings and conferences.

Business Center

东京新宿京王广场酒店：您的理想住宿与娱乐之选

位于繁华的东京新宿区，京王广场酒店不仅是商务旅客的理想选择，也是休闲游客探索东京的绝佳基地。酒店提供多样化的服务设施，确保您的每一次入住都舒适便捷。

Nestled in the vibrant heart of Shinjuku, the Keio Plaza Hotel Tokyo stands as a beacon of luxury and comfort. This esteemed establishment offers an inviting blend of traditional Japanese hospitality and modern amenities, making it an ideal retreat for both travelers and locals. Guests can indulge in spacious accommodations, an impressive array of dining options, and easy access to iconic attractions, all while enjoying the stunning views of the Tokyo skyline.

Keio Plaza Hotel Tokyo is perfect for travelers seeking both comfort and convenience. Whether you're visiting for business or leisure, this hotel caters to families, couples, and solo adventurers alike. The proximity to Shinjuku Station means easy access to Tokyo's famous attractions, making it an ideal base for exploring the city. Additionally, families with children will appreciate the welcoming atmosphere and amenities tailored to younger guests.

Before your stay, be sure to check the room types available as some may be more dated than others. Noise can sometimes be an issue depending on the room's location, so consider asking for a quieter option. Dining at the hotel offers a diverse selection, but be prepared for higher prices. Lastly, the complimentary shuttle service to Disneyland is a fantastic perk for families and Disney fans.

With its prime location, spacious rooms, and dedicated staff, Keio Plaza Hotel Tokyo successfully merges luxury and accessibility. While some aspects may need updates, the overall experience remains delightful and accommodating. For those exploring Tokyo, this hotel is not just a place to stay, but a gateway to the city’s vibrant culture and attractions.

Don't miss the chance to experience the blend of luxury and convenience at Keio Plaza Hotel Tokyo. Book your stay today to immerse yourself in the heart of Tokyo!

Tokyo Metropolis

京王プラザホテル東京

8.4.25 My friends and I stayed here while in Tokyo. I believe it is the tallest hotel I have ever stayed at. We were on the 30th floor. Our room and the sky lounge which we had access to offered breathtaking views of the city. The sky lounge was super cute and cozy. They offered complimentary coffee and one non-alcoholic beverage. Hotel amenities included mini fridge, safe, iron and board, hair dryer, coffeemaker, laundry service and laundry room, and complimentary L'Occitane shampoo/conditioner/body gel and lotion. I particularly loved the bidet. It was my first time using it in Japan and I got spoiled having it accessible throughout the country especially in public establishments. The hotel also had restaurants, boutiques, and even a 7-Eleven which we frequented daily during our two-day stay. This was one of the nicest hotels I've stayed at and I highly recommend it.

Keio Plaza Hotel / Nishishinjuku (Tokyo) -- Well, Jamie W and I decided to spend our longest stretch in Tokyo together, seven days and six nights to allow us to immerse ourselves deeper into neighborhoods we never had time to explore before. Jamie wanted plenty of space, and the Deluxe King Room gave us an expansive 432 square feet (Photo 3). Of course, it wasn't cheap as it was $332 per night. We didn't go into the hotel completely blind though because I stayed here at least a couple of times in my youth when I was vacationing with my parents. My dad was such a frequent hotel guest he became a gold member. My only concern was how dated it might've become in the intervening years. However, when we arrived, the service, amenities, and room were just as I remembered them. Consisting of two towers, the hotel is huge with over 1,400 rooms. We were given a room on the 24th floor of the South Tower, and we were fortunate because our window faced not only the Tokyo Night & Light Show on the Tokyo Metropolitan Government Building (Video) but also on one sunny morning, a particularly clear view of Mt. Fuji (Photo 7). That was a really unexpected and truly spectacular sight. We really didn't take advantage of the numerous restaurants on the premises, but we did redeem our discount coupon for cocktails at the Aurora Sky Lounge on the top floor. The guest relations staff was especially helpful in securing us elusive reservations at popular sushi restaurants nearby. The prime Shinjuku location was also within walking distance of at least three different metro stations, not including Shinjuku Station. RELATED - Exploring Tokyo? Here's a collection of places I've visited and reviewed: https://yelp.to/eGrhEFnRyV

Shinjuku in style... I do love the Shinjuku area it always have a special place in my heart as I know it so very well and the train station has taken me to places that gave me some great joys so staying at Keio Plaza Hotel has always been a place that I've wanted to stay and on this trip and it finally happened and couldn't be an happier. After much traveling around from Hiroshima, Kyoto and now Tokyo I wanted to finish off at a place to be taken care of and we sure was taken greatly cared for as soon as you walk in. I had no idea since I booked the room with Club Lounge and let me tell you the lists of amenities was really nice as you don't check in downstairs but go straight up to the 45th floor which you need access into it with your room key but I had no idea since we haven't checked in that you just need to inform the staff to let you in (that's the gray area that needs work) as the staff just stared at us trying to get in. As I complained about that downstairs we got escorted up to be checked in and got all set up with our room which was very nice all automated including the drapes and lights the views are stunning being so hight up but nothing spectacular to see as we were overlooking Shinjuku Station while the personal amenities was very nice all by L'Occitane. Don't miss out on the club lounge access on the 45th floor for the breakfast from 7am full breakfast buffet is amazing along with afternoon tea and bar time is 5:30-7:30 which does have great selection of desserts and small bites but the do promptly shut it down at around 7 so grab all that you want and just relax at your leisure as the club is open until 9:30 which does have the view of the Tokyo Night & Light show is a projection light show on the Tokyo Metropolitan building. There's also full access to Sky Plaza basho on the 47th floor on the main tower which is a different elevator from the lobby is a whole separate lounge area that has free coffee and tea small bites (for a fee) but different areas of relaxation from the library area to work or just read to a floor lounge where a lot of babies and small children love to explore to a more chill area with some hanging wicker chair as this area is not free for even hotel guests is totally free for Club rooms. The downside for me about this place is they no longer have a free shuttle bus to Shinjuku Station as it does go through renovation it is much more effort to create a stop but is definitely walkable but is a service that wished they kept, and there's no convenient store in the hotel but is a 7-eleven across the street and the restaurants in the basement area are all pretty bougie for my personal preference. Also pretty much zero seating in the lobby area as there's a lot of tour groups who took up the entire area as we were waiting to check in before I realize we just need to go to the club area it was exhausting to look for rest spot as most of it was filled with empty space. One of the other reasons that I did like this hotel is that they have Airport Bus service (extra fee) as many hotels don't have these services now as I wind down my vacation it's nice not to drag around my luggage all filled with my retail therapy and being take care of by the staff while we relax and enjoy our stay.

The Keio Plaza Hotel is another world famous resort in Tokyo! Having been the tallest building in Japan for a number of years, this top class resort is a fabulous place to stay in Tokyo. There are lots of room types to choose from and multiple towers. If you're lucky on a clear day, and if you're lucky enough to have your room face the right direction- you can have a view of either the Tokyo Tower, or Mount Fuji! The staff here is another great example of high end service. For such a large resort, we were impressed with the friendly and helpful staff! The rooms were larger and more spacious than expected. The towels and bedding are to die for! The 47th floor has a great observation floor with drinks and plenty of seating. Located in the Shinjuku area, it conveniently located 10 minutes by foot from the train station.

I have literally passed by this hotel for decades. And, I do mean, decades. I've always noticed it, but I never stayed at it until my most recent visit to Tokyo. Basically, what happened was that I had to make a quickly planned trip, and the hotel I normally stay at in Shinjuku, the Hilton, was fully booked. So, as I was looking around for another hotel, this hotel popped up. I thought why not? I spent a full week at this hotel; seven nights. So, I feel like I have a pretty good idea about what goes on here and what you can expect. To describe this hotel, the moment you walk through the door it is a very expansive and dare I say, elegant hotel. The lower floor, where you enter the hotel to travel towards the reception desk, is very open, airy, and nicely situated. In terms of their rooms, this is an older hotel, and you need to keep that in mind. It appears that this hotel has not gone through the massive room renovations like some of the hotels that were constructed in the 1970s and 1980s have undergone in Tokyo. Thus, the rooms at this hotel are a bit small and seem a bit dated. This is not to say they're not comfortable. But, that's just something to keep in mind. Perhaps, most importantly, they are very well maintained by the staff. The downside to my room was that the moment I walked into the bathroom it had this strange smell. I'm guessing that smell was due to the drain that is in the bathroom floor--as is very common in Asian hotels and it had not been fully cleaned of late or something? As I have a very sensitive nose, it was a hard smell to deal with. But, it eventually diminished over the time I spent at this hotel. In terms of the guest makeup, this hotel has a large influx of large tour groups. So, there will be sometimes when a group has just arrived that it is a bit hard to travel up the elevators as they are all standing around with their suitcases. Just keep that in mind so you will know what to expect. One of the good things of note about this hotel is that they have this great space for relaxation on the forty-seventh floor. It looks out over the whole city so you have an incredible view of Tokyo, day or night. On this floor, they have several different spaces to relax or have a drink. Very nice space! From my experience, the staff here are all super nice. They're always happy to help you out with whatever you need. In fact, I developed a serious sore throat while I was staying at this hotel and I asked the Concierge to guide me in the direction of a doctor. He did a GREAT job! He made me an appointment. Took me out to the taxi and told the driver exactly where to take me. Excellent! Thank you! You were a GREAT help! Overall, if you want to stay right in the heart of Shinjuku, this is an excellent hotel for your consideration.

Elegant lobby(floor 3), floor 2 is one down from lobby houses restaurants and a 7 Eleven via an escalator or elevator. See the display of cute suspended items on the 2nd floor. Great smelling body soap, shampoo, conditioner and body lotion in little 4 fingers high provided.

Keio Plaza Hotel Tokyo Address: 2 Chome-2-1 Nishishinjuku, Shinjuku City, Tokyo 160-8330, Japan I don't know why the hotel was displayed in Japanese making it hard to search on Yelp, I wrote the full name and address in English, Yelp manager please edit so it will be easier to find. This hotel is located in Shinjuku district. The 1st time when I visited Tokyo, I stayed in Ginza district, that was a big mistake bc it sure was beautiful but not a lot of fun as Ginza is packed with upmarket luxury boutiques and ritzy cocktail and sushi bars. Shinjuku is known for its bustling commercial and entertainment districts, that's where The Keio Plaza Hotel Tokyo is located, the ideal location to explore the delights of the city of Tokyo. Only minutes away from the most popular shopping centers. I went shopping and found nice shoes (as if I don't have enough shoes!). The Keio Plaza Hotel Keio Plaza Hotel was the first skyscraper built in Nishi-Shinjuku and the first high-rise hotel in Japan. The 1,438-room hotel consists of two towers, it has 1,454 guest rooms, it overlooks the area's bustling streets, yet maintains a secluded air of personal sanctuary. The hotel was so massive I was in awe, it felt like a mini city in itself, I read some review complaining about old fixtures, here is a tip, I did my research and pass it to yelpers here: book in the new tower, ask for it, if I remember correctly it's the South tower. The deluxe room was phenomenal, 400 sf or so with a view of the city, this hotel was close to everything, shopping, a convenience store like a 711, a post office and about 4 blocks from 2 big department stores that most Japanese shop in, the luxury stores in Ginza are definitely of no interest to me as we have enough of them in USA. What I loved most about this hotel was their breakfast, it was a AYCE buffet that was so spectacular, what a way to start the day, the chefs wore uniform and there were stations of Japanese food, continental delights, mochis, well you name it, AYCE macarons! I normally do not eat macarons but these were so delicious. The buffet has 4or 5 dining rooms, I chose the secluded booth but many chose the elevated room overlooking the buffet. For all this, it was priced reasonably at about $32, I had high anticipation for the dinner buffet, unfortunately it came up short, it was too expensive $80 for a limited choice in my opinion, since I don't eat sushi, that eliminated a lot of dishes. IMHO, the dinner should not be more than $50, because of this I rate this 4 stars instead of 5. This hotel was so popular, 6 weeks before the trip, it was sold out when I tried to add 2 more days to my stay in Tokyo so keep this in mind and book early, the price of room also skyrocketed. Another reason it is not 5 stars is nobody spoke English or distinctly so I could understand except at the reception/registration. I was lost and when I asked the host, he was there to direct traffic, he could not tell me the answer not bc he did not know but bc he could not understand my question, it was very upsetting for me to have to run to the registration for info, he was the guy directing traffic! I spoke French to an agent who registered me in, they should hire an American, I did not meet many Americans in my entire stay in Japan, there were Australians everywhere! It's a big problem, all the tourist guides all had such a heavy accent I had no clue what they said, I had to Google everything when I get home to understand all what I had seen, for instance I visited the 1st shogun shrine, he unified Japan n inspired the movie and TV show SHOGUN and wish I had known that. Besides the buffet restaurant, they had a Chinese restaurant, a really exquisitely decorated restaurant but the food was not authentic, not at all Cantonese as claimed, it tasted to me like Singaporean cuisine, the hotel had a convenience store and many boutiques and a jewelry store I wanted to buy earrings but they were closed when I came back too late. So I highly recommended this hotel, I wasted my time when I was in Ginza, it was near nothing! I was not on Yelp in 2015 then and had not Googled properly, it was raining a lot in April and we had to walk 4,5 blocks just to find a restaurant. BTW this hotel is close to Yokocho Omoide, the hippy fun corner similar to Quartier Latin in Paris, that is where you get the best Yakitori and Izakaya.

Hotel I got through Princess prior to our cruise. The place is beautiful and very clean. The service was top notch. Our room was very clean and we couldn't have asked for anything more. There was plenty to do within the hotel; restaurants, shops, bars, and various entertainment. Within walking distance to a main Train station and plenty of shopping. I would definitely stay here again.

5 out of 5 stars We had an awesome stay at this hotel during the summer of 2024. The staff was friendly and welcoming, and the location is perfect--within walking distance of Shinjuku Station and Chuo-dori Street shops. The breakfast buffet was excellent with a great variety of options. It does get a bit crowded after 9 AM, so I'd recommend going earlier for a more relaxed experience. We also dined at the top-floor restaurant and loved it. The sushi was fresh and flavorful, and my son really enjoyed his wagyu steak--it was delicious! Highly recommend this hotel for anyone visiting Tokyo.

Loved loved loved this hotel! I stayed here 4 nights for my birthday and the staff showered me with gifts. Delicious snacks that lasted us the whole 10 day trip. They gave me access to the lounge on the 47th floor which was amazing. The room was amazing too. I was staying with my husband and tween daughter and the room was advertised as a superior twin with a rollaway bed, which made me nervous. But it was three full size beds on a high floor with an amazing view of the Tokyo Metropolitan Building which was lit up at night with all sorts of animations. This hotel had lots of delicious restaurant options. Both included breakfast buffets at the Glass Court Super Buffet and Jurin were amazing. It was nice that they gave us two options. Location was amazing too. Right next to Shinjuku station (although Shinjuku station is huge). The 7-11 located in the hotel was convenient. I highly recommend this hotel.

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