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Ciutadella de Menorca

Guests appreciate the hotel's beautiful setting and attentive staff but have raised concerns about the quality and pricing of the food and service.

探索马略卡岛的奢华绿洲：福斯蒂诺格兰大庄园

位于西班牙迷人的马略卡岛，福斯蒂诺格兰大庄园不仅是一家优雅的住宿场所，更是体验地中海风情和高端美食的绝佳选择。客人在这里可以享受到一流的水疗设施，感受宁静与奢华的完美结合。

关于入住时间，入住从下午3点开始，退房时间为上午11点。早餐可另付费享用，机场接送服务也提供，需额外收费。

这里是放松、享受和发现马略卡岛隐藏魅力的理想场所，无论是悠闲的假期还是浪漫的周末，都值得一试。

尽管福斯蒂诺格兰大庄园以其迷人的环境和周到的服务赢得了许多旅客的喜爱，但社区中也存在一些关于餐饮品质和价格的讨论。游客们在享受静谧与奢华的同时，也期待未来能在美食体验上看到更多提升。

入住从下午3点开始，退房时间为上午11点。

是的，提供机场接送服务，需额外付费。

Europe

Spain

位于西班牙梅诺卡岛的Ciutadella de Menorca，Faustino Gran Relais & Chateaux是一家优雅的酒店，结合了高档餐厅和水疗中心，提供室内和室外游泳池以及迷人的花园。自成立以来，这里一直是追求奢华和舒适的旅客的理想之地。酒店的设计融合了现代与传统的元素，为客人提供了一种独特的氛围。无论是享受美食还是放松身心，Faustino都能满足您的需求。

Faustino的餐厅提供了一系列精致的菜肴，充分展现了当地食材的独特风味。这里的菜单灵活多变，适合各种口味的客人。无论是午餐还是晚餐，您都能在这里找到令人愉悦的选择。

酒店提供多种设施，包括水疗中心、室内和室外游泳池，以及适合家庭的儿童活动。每间客房都经过精心设计，旨在为客人提供舒适的居住体验。

Faustino位于Ciutadella de Menorca的中心地带，周围有丰富的文化和历史景点。您可以轻松前往当地的博物馆、市场和海滩，体验梅诺卡岛的独特魅力。

A: 是的，酒店提供丰盛的早餐。

无论您是寻找一个放松的假期，还是想要体验梅诺卡岛的美食文化，Faustino Gran Relais & Chateaux都将是您的理想选择。期待您的光临！

Elegant hotel with an upscale restaurant & a spa, plus indoor & outdoor pools & a garden.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB

Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE

I only can evaluate the restaurant. The place and the garden is very nice, well decorated and good taste. Personnel is kind. Food is average in my opinion and not at a level of other Relais & Chateaux that I have been.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB

Great hotel and lovely staff. Downsides is we had someone banging on our hotel window
Of the early hours, we were moved rooms and the club opposite the hotel which is open until 5:30AM was very noisy.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB

Such a shame this property is so poorly run, obviously management issues, where experience is just not there.

Booking process had been done directly online, within the hour, a call from the hotel stating that the room booked (junior suite) was not available and a mistake had been made.  Such is fine, however, their option was to stay in the room for 1-night then move to a downgraded room the next.  When a mistake is made by the hotel, an upgrade or some sort of compensation should be issued, not a downgrade in room.

Reception on arrival, pleasant, professional and willing to assist.  Check in process was extremely smooth and assistance provided with bags and explanation of the room.  So, 5-Stars on the initial services provided, shame such does not continue.

Room wise, being a down grade to a superior, one would still expect a high standard, unfortunately not.  Air Conditioning was not working, complained, came to check, left, complained again, nothing done, two days, poor cooling.  Room is spacious as a room, bathroom area is  small and not for 2 people at one time.  Rain shower, double sink (small) and toilet with some great products.  Bed was not a queen, two beds put together, pillows were the worst i have tried to date - tired and just flat, linens, did not try as was on top of the bed all night, suffering from the heat of no air conditioner.  In addition, this room has 3 large windows, where direct sun light enters, so does not help with cooling.

Room location is directly on the street, the noise from people walking by, the motorbikes and cars, just too much.  Then you have ignorance of guests slamming the main gate at night (directly below the room), then you have the garage below the room of the hotel, and to top it all off the night clubs of the town across the road.  The answer from the hotel was ear plugs, another poor management decision.  Slept for around 4-hours, with poor pillow and an air conditioner that did not work.

Dinner, expected much more.  Service, clear they lack in training, staff do not understand the wine list or do they know who is eating what as a main course, confusion at its best.  Service time frames for drinks and wine, 15-20 minutes.  Starters, Jamon was from a packet, when asked they tried to hide it, but finally admitted it was.  This is a 5-Star property serving packed products.  Tomato bread was soggy (wet), however the cerviche and mains were good.  Overall, they have a chef issue and service issues that need improvement.

Breakfast, was lacking in everything, just no selection at all.  Poor again for a 5-Star property.  Basic, no options and the cooked offers was just flavorless and badly cooked.  I actually went out for breakfast on day two it was that bad.  Such a lack of F&B skills for a property like this and clear they are targeting profit margin over quality.  The reason for this comment, is i have stayed here a few times in the past and it was so much better.

Not sure i have much to say that is positive on this supposedly 5-Star property.  Far from 5-Stars in my opinion and has changed for the worse.  Such a shame.  Well done reception staff for some professionalism that is far superior to your management.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB

Finally a 5 star that deserves every star. From service to location, food, and quality, this place is impeccable. The hotel itself is gorgeous, the spa is incredible and every detail is luxurious. This is my new favourite place in this world. I highly recommend for couples!!!!

西班牙Ciutadella de Menorca Faustino Gran Relais & Chateaux豪华度假酒店

Faustino Gran Relais & Chateaux is a luxury hotel located in Ciutadella de Menorca, Spain, known for its historical architecture and elegant accommodations.

浮士德诺格兰雷莱斯酒店的历史与荣耀之旅'}]},{

位于西班牙梅诺卡岛的塞塔德拉·德·梅诺卡，浮士德诺格兰雷莱斯酒店不仅是一家豪华酒店，更是一座承载着丰富历史的建筑瑰宝。作为一处集住宿、养生和美食于一身的目的地，它拥有令人心驰神往的古典建筑风格，彰显出迷人的历史韵味。自始至终，这家酒店都以其优雅的环境和卓越的服务赢得了众多旅客的青睐。

在近年的发展中，浮士德诺格兰雷莱斯酒店不断提升其声誉。2023年，它在Hotels.com上获得了令人瞩目的9.6分评价，来自137位宾客的高度肯定，彰显其卓越的服务品质和舒适的住宿体验。紧接着，2024年酒店再次刷新佳绩，在Booking.com上以9.1的高分赢得了193位旅客的喜爱。这些评价不仅反映了酒店在品质和服务上的持续精进，也展示了其作为梅诺卡岛顶级住宿选择的稳固地位。

从悠久的历史到现代的荣耀，浮士德诺格兰雷莱斯酒店一直是探索梅诺卡岛的理想起点。这里的每一砖一瓦都讲述着过去与现在交织的故事，无论是悠长的岁月积淀，还是不断的创新追求。未来，酒店将继续秉持其传统的优雅与卓越，迎接来自世界各地的旅客，体验那份属于梅诺卡的独特魅力。

A selection of Mediterranean and international dishes made with locally sourced ingredients.

Croquetas

Burrata Salad

Catch of the Day

Rib of Beef

Grand Marnier Soufflé

Restaurante Faustino Menu

Faustino Gran Relais & Chateaux位于西班牙梅诺卡岛的Ciutadella de Menorca，提供一系列地中海和国际美食，所有菜肴均采用当地新鲜食材制作。餐厅的烹饪哲学强调简单而优雅的风味，旨在为每位客人提供难忘的用餐体验。

炸鱼饼 - 采用新鲜鱼制成，外脆内嫩，完美的开胃菜。

布拉塔沙拉 - 新鲜的布拉塔奶酪搭配多汁的番茄和橄榄，清新可口。

今日捕获 - 每日新鲜鱼，搭配简单调味，展现海鲜的原汁原味。

牛肋骨 - 精选优质牛肉，肉质鲜嫩，搭配特制酱汁。

香橙酒舒芙蕾 - 轻盈的舒芙蕾，带有香橙酒的独特风味，甜而不腻。

餐厅提供丰富的饮品选择，包括当地葡萄酒、精致鸡尾酒和新鲜果汁。每道菜品都可以搭配推荐的饮品，提升整体用餐体验。

Faustino Gran Relais & Chateaux提供多种饮食选择，包括素食、纯素食和无麸质选项，确保每位客人都能找到适合自己的美味菜肴。

厨师特别推荐每日新鲜捕获的海鲜和季节性特色菜，确保每次用餐都能享受到最新鲜的风味。

欢迎您亲自体验Faustino Gran Relais & Chateaux的美味菜单，期待您的光临！

探索西班牙梅诺卡的Faustino Gran Relais & Chateaux，豪华水疗与美味餐厅完美结合，体验奢华住宿与独特魅力，立即预订享受尊贵体验！

瑪諾爾小鎮豪華SPA酒店｜凱薩琳娜度假村體驗

Ciutadella Municipality

Faustino Gran Relais & Chateaux

Spa Facilities

Private Parking

Room Service

探索芭斯蒂诺格兰豪华体验 在美丽的梅诺卡岛

在梅诺卡岛的心脏地带，芭斯蒂诺格兰豪华酒店为追求极致奢华的旅客提供一个完美的避世天堂。这里不仅拥有舒适的住宿环境，更配备了丰富的休闲与便利设施，确保每位宾客都能享受到非凡的体验。

在这里，宾客可以进入豪华的蒸气浴和桑拿房，享受放松身心的极致体验。仅需50欧元即可开启这段宁静之旅，无论是疲惫的旅途之后，还是想要日常的放松，这里的SPA设施都是理想的选择。 

为了让每一位宾客都能无忧入住，酒店提供安全的私人停车场，收费仅为20欧元。无论是自驾游还是商务出行，便利的交通基础设施都让您的旅途更加轻松自在。此外，全天候的客房服务只需5欧元，确保您随时享受热腾腾的美食，无论何时何地。 

在芭斯蒂诺格兰豪华酒店，您的每一次住宿都充满了奢华与舒适的细节。从尊享的SPA体验到贴心的私人停车和全天候客房服务，这里是探索梅诺卡岛的理想基地。无论是悠闲的度假，还是商务旅行，都会在这里找到属于自己的那份宁静与豪华。

Faustino Gran Relais & Chateaux at a glance

Located in the heart of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is an elegant hotel that combines luxury with a rich historical ambiance. This upscale establishment features a refined restaurant, a rejuvenating spa, and both indoor and outdoor pools, making it a perfect retreat for travelers seeking comfort and sophistication. With its beautifully designed garden and proximity to local attractions, Faustino Gran offers an inviting atmosphere for both relaxation and exploration.

Beautiful setting with historical architecture

Attentive staff providing excellent service

Central location ideal for exploring Ciutadella

Elegant accommodations with luxurious amenities

Inconsistent food quality reported by guests

Overpriced menu compared to local standards

Faustino Gran is perfect for couples seeking a romantic getaway, families looking for a comfortable stay, and travelers interested in exploring the cultural heritage of Menorca. The hotel’s luxurious amenities and attentive service make it an excellent choice for special occasions, such as anniversaries or honeymoons.

Reservations are recommended, especially during peak seasons. Be prepared for a potentially higher price point for dining compared to local eateries. Guests should also be aware of the noise from nearby nightlife, which may affect light sleepers. It's advisable to check the menu beforehand, as food quality can vary.

Faustino Gran Relais & Chateaux offers a blend of luxury and historical charm, making it a noteworthy destination in Ciutadella de Menorca. While it boasts a beautiful setting and attentive staff, guests have reported inconsistencies in food quality and service. Overall, it remains a compelling choice for those seeking an elegant escape, provided they are aware of its limitations.

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