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The Royal Horseguards Hotel, a luxurious establishment located at 2 Whitehall Court, London, has a rich history that dates back to its founding as a secret headquarters for the British Secret Service. This Victorian masterpiece has transformed over the years, evolving into a premier destination for travelers seeking elegance and comfort. The hotel’s founding vision was to provide a sanctuary of sophistication, blending historical charm with modern amenities, making it a cherished landmark in the heart of London.

The Royal Horseguards Hotel has been a symbol of luxury and hospitality, offering guests breathtaking views of the Thames and iconic landmarks like the London Eye. Its commitment to excellence has made it a favorite among both locals and international visitors.

Opened as a secret headquarters for the British Secret Service in the late 19th century.

Underwent extensive renovations in the early 2000s to modernize facilities while preserving historical elements.

Recognized as one of London's top luxury hotels, consistently receiving high ratings from guests.

The Royal Horseguards Hotel is deeply rooted in the cultural fabric of London. Its location near key attractions like the Houses of Parliament and the London Eye makes it a hub for both tourists and locals. The hotel has hosted numerous dignitaries and celebrities, further embedding it into the city's history.

The hotel’s commitment to local partnerships enhances its offerings, featuring seasonal menus that highlight the best of British cuisine and collaborating with local artists for events and exhibitions.

The Royal Horseguards Hotel owes its success to a dedicated team of professionals. From the visionary founders who established the hotel to the current management and staff, each person plays a vital role in maintaining the hotel's esteemed reputation.

The culinary team, led by talented chefs, crafts exquisite dishes that reflect the hotel's commitment to quality and innovation. Their attention to detail ensures that every guest enjoys a memorable dining experience.

In recent years, The Royal Horseguards Hotel has embraced modern hospitality trends while retaining its historical essence. The integration of advanced technology in guest services enhances the experience, making stays more comfortable and efficient.

The hotel continues to adapt its offerings, introducing wellness programs and sustainable practices that resonate with today’s conscious travelers. This evolution ensures that The Royal Horseguards remains a relevant and sought-after destination.

The Royal Horseguards Hotel stands as a testament to timeless elegance and hospitality. Its rich history, combined with a commitment to modern excellence, ensures that guests continue to enjoy a unique experience steeped in tradition.

As it moves forward, The Royal Horseguards remains dedicated to honoring its legacy while embracing the future of hospitality.

The Royal Horseguards Hotel, located at 2 Whitehall Ct, London, SW1A 2EJ, is a luxurious establishment that combines Victorian elegance with modern comforts. This historic hotel, once a secret service headquarters, offers stunning views of the Thames and the London Eye, making it a prime spot for both tourists and locals. With a reputation for exceptional service and a rich history, it stands out as a top choice for visitors seeking a memorable stay in London.

Stunning views of the Thames and London Eye.

Luxurious and spacious rooms with modern amenities.

Exceptional dining experience with a variety of options.

Friendly and attentive staff providing excellent service.

Higher price point compared to other local options.

Occasional delays in service during peak times.

The Royal Horseguards Hotel is perfect for couples seeking a romantic getaway, business travelers looking for a sophisticated stay, and families wanting a comfortable base to explore London. Its proximity to major attractions makes it an excellent choice for tourists.

Reservations are recommended, especially for dining. Be prepared for a higher price point, particularly during peak seasons. The hotel is family-friendly, and children are welcome.

The Royal Horseguards Hotel offers a blend of luxury, history, and modernity. Despite some service inconsistencies, its prime location and elegant accommodations make it a desirable destination for anyone visiting London. Whether for a romantic escape or a family vacation, this hotel promises a memorable experience.

London

Europe

United Kingdom

皇家马厩酒店（The Royal Horseguards Hotel）位于伦敦的威斯敏斯特，坐落在泰晤士河畔，提供现代化的住宿和无与伦比的景观。酒店的历史可以追溯到维多利亚时代，曾是秘密服务的总部，现已转变为豪华酒店，完美融合了历史魅力与现代舒适。无论是从房间欣赏伦敦眼的壮丽景色，还是在酒店内享用精致的餐饮体验，皇家马厩酒店都为客人提供了独特的体验。

皇家马厩酒店的餐饮选择丰富多样，提供从丰盛的早餐到精致的晚餐的各类美食。早餐时段，客人可以享用新鲜出炉的糕点、丰富的水果和多种热食，确保以美味的方式开始新的一天。晚餐时，酒店的餐厅以其招牌菜肴而闻名，尤其是20盎司的托马霍克牛排，肉质鲜嫩，味道绝佳。无论是与朋友聚会还是商务宴请，酒店的餐饮服务都能满足各类需求。

酒店提供多种房型，确保每位客人都能找到合适的住宿选择。房间宽敞，装饰优雅，配备现代化设施，部分房间还可俯瞰泰晤士河的美景。酒店的服务团队热情周到，致力于为每位客人提供无与伦比的体验。

皇家马厩酒店位于伦敦的威斯敏斯特，周围有许多著名的文化景点。步行即可到达伦敦眼、白金汉宫和国会大厦等地，方便游客探索这座历史悠久的城市。无论是白天还是夜晚，酒店周围的景色都令人叹为观止，是体验伦敦魅力的理想之地。

A: 是的，酒店提供免费Wi-Fi服务。

A: 是的，酒店非常适合家庭入住。

无论您是来伦敦度假还是商务出行，皇家马厩酒店都将为您提供无与伦比的住宿体验。立即预订，享受豪华与舒适的完美结合。

Luxe lodging in a Victorian ex-Secret-Service HQ, offering modern quarters, some with river views.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURnc3RDRkh3EAE&d=17924085&t=1

places/ChIJc9zIO88EdkgRtiF_0UhDLZk/reviews/ChZDSUhNMG9nS0VJQ0FnTURnc3RDRkh3EAE

I was given a gifted afternoon tea experience at the Royal Horse Guard, which I had been looking forward to. However, considering the price she paid, I don’t believe the food or service met the expected standard.

We arrived 7 minutes early and were told to wait until 1pm to be seated. We assumed they would escort us to our table at that time, but when others who had just arrived started forming a queue, we had to join in. As a result, it took at least 20 minutes from when we entered to when we were finally seated.

When the afternoon tea was served, it was clear the sandwiches weren’t freshly made, the scones were smaller than usual, and the waiter didn’t explain what each dessert or sandwich was (a standard part of any afternoon tea). The menus had been taken, so we had no way of identifying the items. My friend, who avoids alcohol, had to ask if any of the desserts contained alcohol, and thankfully she did because one of the items did. This is a serious oversight, as people could have dietary restrictions, be pregnant, or follow faiths that prohibit alcohol, and they should have been informed in advance.

There was only one staff member looking after the area where we were seated, which led to slow service. It took 45 minutes for our platter to arrive, and we had to keep flagging down the server to request more tea.

Given the price she paid, I’m disappointed and shocked by the lack of quality in both the food and the staff. This doesn’t even account for the service charge, which was an additional cost on top of everything else.

For a 5-star hotel, this experience was far below the expected standards.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNRNktPWkRREAE&d=17924085&t=1

places/ChIJc9zIO88EdkgRtiF_0UhDLZk/reviews/ChZDSUhNMG9nS0VJQ0FnTUNRNktPWkRREAE

Our stay at The Royal Horseguards Hotel in Westminster was nothing short of exceptional. From the moment we arrived, we were welcomed with warm hospitality by the friendly and attentive staff, who made sure every detail of our visit was perfect.

The location is unbeatable—situated right on the Thames, offering breathtaking views overlooking the London Eye and some of the city's most iconic landmarks. Whether day or night, the view from our room was absolutely stunning.

Speaking of rooms, ours was spacious, elegantly decorated, and incredibly comfortable. The bed was plush and cozy, ensuring a restful night’s sleep after a long day exploring London. The attention to detail in the decor and amenities made our stay feel truly luxurious.

One of the highlights was the fantastic dining experience. Breakfast was a real treat, with a wide variety of delicious options to start the day right. For dinner, we indulged in the 20oz Tomahawk steak, which was cooked to perfection—juicy, flavorful, and absolutely mouthwatering. The restaurant’s ambiance was perfect, and the service was impeccable.

Overall, The Royal Horseguards Hotel exceeded our expectations in every way. The combination of stunning views, prime location, luxurious rooms, top-notch dining, and outstanding service makes it an excellent choice for anyone visiting London. We can’t wait to return!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUR3aWVlUmxBRRAB&d=17924085&t=1

places/ChIJc9zIO88EdkgRtiF_0UhDLZk/reviews/ChdDSUhNMG9nS0VJQ0FnTUR3aWVlUmxBRRAB

CREAM OF THE CROP! I unknowingly booked The Royal Horseguards Hotel for a birthday getaway with my wife and son. Upon taking the short walk from Embankment arose out of the earth, the stunning masterpiece that is the Horseguards. The staff was very welcoming, and check-in was a breeze. Centrally located to all of the top attractions, we were more than pleased with our stay. With an endless amount of food options surrounding we had no problems with hunger. The great news is we will be staying again in November as we Americans have decided to skip Thanksgiving and live the british way of life for the week. See yall soon!!!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURBNmFHbE13EAE&d=17924085&t=1

places/ChIJc9zIO88EdkgRtiF_0UhDLZk/reviews/ChZDSUhNMG9nS0VJQ0FnTURBNmFHbE13EAE

Lovely old world hotel with immense charm and history. Great location, lovely views, tasty food, and most importantly, wonderful staff. Eliecer, the concierge we dealt, with was the most charming, hospitable and professional person, and we couldn’t be more impressed. They were incredibly friendly, and went above and beyond to make sure our experience was seamless. Their attention to detail and genuine care for guests was evident in everything they did. A huge thank you to him and all the staff at the hotel.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURRMTlHRHpnRRAB&d=17924085&t=1

places/ChIJc9zIO88EdkgRtiF_0UhDLZk/reviews/ChdDSUhNMG9nS0VJQ0FnTURRMTlHRHpnRRAB

This hotel looks like a palace from the outside. Rooms are big but a little out dated but looking back 15 years- 20 years it would be pretty amazing. The rooms have everything you need. Very comfortable beds and very clean rooms. Location is fantastic just next to the London eye and the other side by the strand. So you have museums and broadway shows at your feet.

伦敦皇家马车酒店：白厅广场豪华住宿与餐饮体验

皇家马厩酒店的餐饮理念融合了传统与现代，致力于为客人提供独特的用餐体验。菜品灵感源自英国经典美食，同时融入了全球各地的风味，确保每一道菜都能带给您惊喜。无论是优雅的下午茶还是丰盛的晚餐，酒店都力求在每一口中展现出对食材的尊重与热爱。

20盎司托马霍克牛排：外焦里嫩，肉质鲜美，绝对是肉食爱好者的首选。

经典英式下午茶：搭配新鲜制作的三明治和精致的甜点，带您体验传统英式风味。

酒店提供多种精选饮品，包括经典鸡尾酒和本地酿造的啤酒，完美搭配每一道菜品。调酒师精心调制的鸡尾酒，既能满足您的味蕾，又能为您的用餐增添一份独特的体验。

皇家马厩酒店致力于满足各种饮食需求，提供素食、无麸质和过敏原选项。无论您是素食主义者还是对某些食材有特殊要求，酒店的厨师都会为您精心准备美味的菜品。

每季节，厨师都会推出特别菜品，利用新鲜的当地食材，确保每一口都充满风味。无论是春季的时令蔬菜，还是冬季的温暖炖菜，您都能在这里找到独特的美味。

欢迎您亲自体验皇家马厩酒店的美味菜单，感受独特的用餐氛围。无论是与朋友聚会，还是商务宴请，[皇家马厩酒店]都将为您提供难忘的美食体验。

体验伦敦皇家马车守卫酒店的奢华住宿与优雅酒吧，感受英国历史韵味，尽享高端美食，开启尊贵旅程！

伦敦皇家马车夫酒店：白厅高端住宿体验

London Borough of Westminster

The Royal Horseguards Hotel & One Whitehall Place, London

Greater London

The Royal Horseguards Hotel, London

Staff interaction. 1. I stayed there Jan 11th for 4 nights and as yet I still haven't received my deposit back, despite calling the hotel and being told that I would within 24h and they would email me to confirm- no email# I was told when checking out it would be in my account in 24/48 hours and almost 3 weeks later no sign. 2. On a very serious matter where my daughter and I were followed by a non resident into the lift and he then proceeded to try and find out what our room number was. We were very frightened by this. I had to wait over an hour in the lobby to speak with a manager. They didn't even have the courtesy to sit me down and discuss. I was rattled by the interaction and felt unsafe and I was told to email the hotel and the emails kept bouncing back. I posted a letter and have had no response. I thought they would have checked the cctv and reported the incident to the police. As of today no refund and no response.

Very poor facilities, our bedroom didnt have heating for 2 days, the personal didnt help at all to fix it, 1 lift is out of order for months and it made the whole stay very uncomfortable. Finally we asked for a compensation and to speak with the manager but the manager was never available and as we paid via booking they didnt take any responsibility and requested to go via Booking (which by the way we havent heard back). They are not a 4 stars hotel, neither their customer service culture.

The only room that the hotel had available had leaky windows. It was cold and windy in the room. When asking at the reception for another room we were told that it was the only available one and that we would be invited to leave, if we are not happy with the offer. We asked for a free cancellation, which was confirmed at the reception. We are still waiting for the refund of the cancellation fee. The hotel is trying to rip-off its customers.

See above. Absolutely horrendous. I restrained from writing a review but since no one has responded to my messages I am hoping this might get someone’s attention. I am starting to think I should have made a fuss in reception at the time but it seemed hardly fair given the manager promptly disappeared once she told me she cancelled the room.

Firstly on check we were kept waiting over 30 minutes. They refused an early check-in. They couldn't give us keys said they machine not work .We went out came back 6 hours later still had a key problem. Tried calling housekeeping concierge and front desk more than 30 mins phone just rings no one answer it. We came down in the lift went to reception where they messed about another 30 mins finally got the key no apology nothing. Then they tried to blame booking .com about the keys to which l replied that's ridiculous the 2 systems are separate. Very bad staff attitude. 2 tiny bottle of water in the room. No toothbrushes in the room. Asked for water in the morning took 45 mins to get it by which time it's too Late. On Check out as previously organised l wanted the bill in joint names rude obnoxious staff refused. The foyer and lift look tatty and not well maintained. At £426 total rip off. Breakfast ok nothing special lack of staff even to order a cup of tea at the table. In conclusion,l give it 1 out of 10 and that's for location. Would never use or recommend this hotel even to my worst enemy. Shocked and disappointed with all of it and staff lousy couldn't give a damn attitude. My advice to anyone thinking of booking, use a different hotel as this one is terrible

1 Very poor service, had to wait 30 minutes to get breakfast, when you did get a table there coffe machine was broken! 😡The lifts were a joke. One was out of order and you had to wait ages to get in on...

Poor room even though it was an upgraded river view. Old facilities, who even uses an iPod now. TV didn't work properly. Shower was terrible.

lt cost me £2000 to a room for 1 night to watch Christmass london eye fire work show... Prior to new year eve l peraonally came to hotel reception and spoken to lady to make sure room given 7th floor like last year..Deapite this l found out when check in new year eve, she reserved 4th floor and no view as blooked by the trees..very upset..room changed to 6rh floor but was the same...Terrible experience !!!!!!!!

Upgraded to a ‘triple room’ did not receive link to my email to pay, presumed all was well. Not so… Made to wait 1.5 hours in foyer while our room was prepared. A camp bed was the triple bed (wholly unsuitable for an adult). The room was pokey, there were just two cups (for 3 guests). Receptionist told me I was wasting my breath and she would release me from my booking so I could find somewhere else to stay if I wasn’t prepared to wait. We had an event to attend and had to resort to doing our hair in the ladies bathroom which was small and not particularly clean. A laughable five star experience. I do not believe any guest deserves to be treated as we were. I have since written to the hotel and received no response.

We were very disappointed that our allocated room 121 had no window . On the website it says that rooms over look the river city and garden .

Tired old rooms, quite dirty and rundown. Breakfast was very average and the vibe was like a department store cafeteria. Staff were incompetent, rude or both. We checked out early and moved to the Radisson Blu Edwardian Bloomsbury which was an absolute delight. On checkout there were multiple other guests at the desk complaining and asking for their money back. Days later, our tour guide told our group as we passed Royal Horseguards that the hotel of the same name looks nice from the outside but has really gone downhill. Says it all…

The hotel took the money from our account twice and wouldn’t give it back.

Standard room for £250 was very basic and had not natural light and frosted window which faced inwards and very claustrophobic this was not made clear on Booking.com description and I would not have booked if I had known this.

After much waiting was given inferior room than one pre paid for. After much messing about we decided to leave and got a refund. Not impressed.

The service was was awful every where. Especially the main restaurant , the staff had no idea how to serve serve food and the food was poor quality and the bar staff were unfriendly unprofessional

Everything else - terrible service, from checkin to check out, nobody had a clue of what they were doing, it took 6 hours to get a bed for our child in the room and the cleaner lied to the hotel manager saying it was there when in fact it wasn't. They had a massive argument in front of us. Dinner was served 1.5h late despite having pre-booked our courses. Most of the staff was really trying its best but fundamentally they haven't been trained properly and the whole organisation was really, really poor. Not great considering that we choose this hotel for our wedding weekend and we were there with family and friends.

Room service gave me food poisoning Which was very bad, had to stay extra night because I couldn’t move. £375 no sympathy from hotel

Rooms not clean. No bottled water in room only provided on day 3. Chewing gum on linen. Ammenities not replenished. Breakfast poor. House keeping staff unfriendly.

The fire alarm at 1.30 AM and the after service that went with it: primary goal is sleep and that was totally destroyed. From the alternatives on how you could have dealt with this, you chose alternative: « tell customers the (faulty) fire equipment is there to help them, that at least we did not do a full evacuation so bugger off »….: really? Of all the commercial tools at your disposal, you choose this one??

I could only stay one night and didn’t get to explore the hotel amenities to really experience everything.

Excellent location, quiet, relaxing, good sweets

Rooms and hotel need some renovation. Room was bit too cold having old historic windows and automatically switching off aircon.

That the contents of the fridge only contained one bottle each of still & sparkling water. One normal coke and one diet, not one of each, one little bar off chocolate and one bag of popcorn. So basically for one not two people. Also it was supposed to be a twin room, but it was two mattresses put on a double base. So there was no separation between my friend and I.

探索伦敦皇家马车夫酒店，享受豪华住宿、优质餐饮及靠近主要地标的便利，尽享英国首都的独特魅力。立即预订！

伦敦皇家马车夫酒店 一白厅广场精品住宿体验

体验伦敦皇家马车夫酒店一流餐饮服务，享受优质酒吧和餐厅，靠近伦敦眼和威斯敏斯特。立即预订您的英国之旅！

伦敦皇家马车夫酒店 特色餐饮与休闲体验

伦敦皇家马车夫酒店营业时间安排，详细地址位于一白厅广场。规划您的访问，享受伦敦市中心的便捷交通。

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