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优势

Moon Palace

Guests frequently praise the resort's extensive amenities, including the water park, kids' club, and variety of dining options. The staff is often highlighted for their friendly and attentive service. Some guests note the resort's size can lead to longer walking distances between amenities.

Moon Palace The Grand - Cancun: A Riviera Maya Gem for Families and Foodies Alike 

Nestled along the stunning Riviera Maya, Moon Palace The Grand in Cancun is a vibrant all-inclusive resort that perfectly blends luxury with family-friendly fun. Whether you're a foodie eager to explore international flavors, a family seeking endless entertainment, or simply someone wanting to unwind in polished comfort, this expansive resort offers an unforgettable getaway experience.

Exceptional dining to satisfy every craving

Food lovers will delight in the resort's diverse culinary scene. From the bold spices of Peruvian small plates at Cusco to the delicate artistry of French cuisine at Le Chateau, each restaurant offers an authentic taste journey. Craving Italian? Tavola and La Trattoria provide classic and contemporary dishes that satisfy every palate. For Mexican food enthusiasts, La Cantina serves up lively street-style flavors, while Los Tacos offers a variety of taco options that are sure to please. Don't miss Habibi’s rich Lebanese specialties or the freshly grilled delights from The Grill steakhouse. With so many choices, dining here becomes an adventure in itself.

Moon Palace The Grand excels in providing a wide range of activities and amenities that keep guests engaged from dawn until after dusk. Families will appreciate the Playroom Kids Club, a high-tech playground boasting arcade games, a mirror maze, and a snack bar, offering kids an exciting space to play and socialize. Adults can escape to the serene Unique Day Club—an exclusive adults-only pool area complete with a live DJ and luxurious cabanas. For relaxation, the sprawling 76,000-square-foot AWE Spa pampers guests with hydrotherapy pools and a full menu of revitalizing treatments.

Guest experiences and community sentiments

 community feedback highlights the resort’s attentive staff, clean and polished accommodations, and extensive offerings such as the water park, which is perfect for family fun without leaving the property. Visitors praise the variety of dining venues and quality of spa services. Some note occasional service delays and busy peak times as minor drawbacks, but overall, the atmosphere is warm and welcoming, making it a popular destination for travelers seeking a comprehensive all-inclusive experience.

What dining options are available at Moon Palace The Grand - Cancun?

 The resort offers a variety of restaurants, including Jade (Asian cuisine), Cusco (Peruvian small plates), Le Chateau (French cuisine), Habibi (Lebanese cuisine), Cielito Lindo (Mexican cuisine), Tavola (Italian cuisine), The Grill (Steakhouse), La Cantina (Mexican street food), La Trattoria (Italian cuisine), and Los Tacos (various taco options).

 Yes, the Playroom Kids Club is a state-of-the-art facility featuring arcade games, a mirror maze, and a snack bar, designed for children to enjoy.

 Yes, the AWE Spa is a 76,000-square-foot facility offering hydrotherapy pools, relaxation areas, and a variety of treatments.

Are there any adults-only areas at the resort?

 Yes, the Unique Day Club is an adults-only pool area featuring a live DJ, cabanas, and loungers.

 Yes, Moon Palace The Grand - Cancun is pet-friendly, allowing guests to bring their pets during their stay.

North America

Mexico

月宫大酒店（Moon Palace The Grand - Cancun）位于墨西哥坎昆的里维埃拉玛雅，是一个奢华的全包度假村，提供无与伦比的服务和设施。自成立以来，这里就以其精致的环境和丰富的娱乐活动而闻名，吸引了众多游客。酒店的设计现代而优雅，宽敞的大厅和豪华的客房让人一走进就感受到无与伦比的舒适。

月宫大酒店提供多样化的餐饮选择，包括六家不同风格的餐厅，满足各种口味的需求。无论是想享用美味的意大利面，还是新鲜的海鲜，酒店都能提供令人满意的选择。

意大利餐厅：提供经典意大利菜肴，口味独特。

自助餐：提供丰富的国际美食，适合各类食客。

小吃吧：提供各式小吃和饮品，适合随时享用。

酒店的客房宽敞舒适，配备了按摩浴缸和壮观的阳台景观，给人带来无与伦比的放松体验。此外，酒店还提供水上乐园、游泳池和水疗中心等多种设施，确保每位客人都能享受到愉快的假期。

月宫大酒店位于坎昆的里维埃拉玛雅，周围环境优美，海滩和自然景观尽收眼底。附近还有许多文化景点和活动，游客可以轻松探索当地的魅力。

Q: 酒店是否提供免费接送服务？ A: 不提供，需额外支付。

Q: 酒店是否适合家庭入住？ A: 是的，酒店提供儿童友好的设施。

无论您是寻找家庭度假还是浪漫之旅，月宫大酒店都能满足您的需求。立即预订，体验奢华与舒适的完美结合。

Polished rooms & suites in an upmarket all-inclusive resort with a beach, pools, a spa & bowling.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE

My experience at the Grand was absolutely wonderful, the staff is amazing. Antonio made the pool workouts extra fun, so we kept going back.
I had a manicure done at the spa with Guadeloupe and she was absolutely charming and her work was excellent.  Also had a pedicure done with Carolina and she was so gentle and her work was flawless.
Highly recommend this resort and all their treatments, very clean and professional.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB

This resort is a 3 star, not a 5 star.

The good:

-Lots to do
-Decent kids options
-Decent dining selection
-Nice location and beach

The not so good:

-Disrepair everywhere.  If they’d stop spending so much trying to woo new Diamond Elite members with the stupid back golf carts, they would have a bigger maintenance budget.  Things broken and shabby everywhere.  The attached pics are from just ONE hallway of ONE building.

-Poor service. Expect to wait quite a while, most times longer than reasonable, for many things such as room service.
-Mediocre food.  It’s okay but Denny’s is above this place to give you an idea.
-Running out of supplies. Out of straws, mint leaves, many food options, etc.  I get it happens but the resort wasn’t that busy and they didn’t seem to restock through the day.
-Poor maid service.  We weren’t restocked on many basics like hand towels - just left with none. Or, left with only two bath towels even though we have four people on the reservation. They also don’t restock the coffee, etc. You have to hound them for those things.

Overall, it’s a decent 3 star resort if you’re able to stomach the above negatives.  If you’ve been to nicer places you will definitely notice the many deficiencies.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE

All I can say is—mind blown! This was our second time in Cancun, and Moon Palace Grand came highly recommended by a colleague. From the moment we walked into the spectacular lobby, we were warmly greeted by the incredible staff, setting the tone for an unforgettable stay.

One thing to note is that unlike other hotels we’ve stayed at in Cancun, Moon Palace Grand does not offer a complimentary shuttle bus—it’s an extra expense. However, once you arrive, that minor inconvenience is quickly forgotten. We were welcomed with a fabulous drink and provided with a tourist guide that helped us plan our activities. We opted for swimming with dolphins, and I loved the fact that the resort arranged everything, including a safe and comfortable bus ride with a large group. It was reassuring to have everything handled by the hotel.

Now, let’s talk about the food—oh my gosh! With around six different restaurants, including pizza, a buffet, and a snack bar, the dining options were endless and delicious. Even the food at the water park was top-notch. But the room service was a standout—my child loved being able to order hot wings or pancakes at 2 a.m. and have them delivered promptly. It made the experience even more special.

The rooms were spectacular, with a jacuzzi and breathtaking balcony views. The entertainment, especially the fire show, was the best we’ve seen. We were so impressed with Moon Palace Grand that we decided to visit their partner property in Jamaica and received an excellent discount for doing so. The insights and tips they provided us with were incredibly helpful.

I highly recommend Moon Palace Grand. Three standout features:

1.	The Rooms: Luxurious, with a jacuzzi and stunning balcony views.
2.	The Water Park: Perfect for family fun, and you don’t even need to leave the resort.
3.	The Food: All-inclusive, high-quality, and absolutely delicious.

**Endorsed by Lovely Is YOUR Story. Your outstanding service is our inspiration!**

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE

Great trip! Excellent service! Great food! We always felt really well taken care of and safe. Thank you for allowing us to visit. Keep up the great work. We were there during Hurricane Helene and had to rearrange a few things but they got things handled in a timely manner and kept all of us safe. Highly recommend!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB

This place is horrendous. I traveled all the way from Florida because my brother, a member, kept raving about how amazing it was. I spent over $3,000 on hotel and airfare, expecting a great experience. Upon arrival, the receptionist offered us an upgrade for over $200, promising a private dinner, early/late check-in and check-out, t-shirts, strawberries, and a drink.

However, when we got to the room at 2 PM, it reeked like a cheap $50 motel. To make matters worse, my brother and parents had rooms the same size as ours for less money. The so-called "upgrade" for $200 was simply not worth it. The “private dinner” is in a restaurant full of other people, something they conveniently failed to mention when pushing the upgrade.

I tried to get a refund and cancel the upgrade, but the receptionist and Rebeca from public relations were more interested in defending their decision than helping us. The worst part? The room's air conditioning wasn’t working, and the floors were so slippery that my son almost fell several times. This place cares more about squeezing an extra $200 out of you than earning a loyal customer. SAVE YOUR MONEY AND TIME—this place SUCKS!

坎昆月宫天堂豪华度假村，尽享海滩与家庭欢愉

Moon Palace The Grand - Cancun is a luxury all-inclusive resort located on Cancun's tranquil south shore, approximately a 12-minute drive from Cancun International Airport. The resort offers over 1,300 accommodations, each equipped with modern amenities such as whirlpool tubs, 24-hour room service, top-shelf drinks, free Wi-Fi, and CHI-branded amenities. The property features nine pools, including an adults-only pool, a state-of-the-art water park, a kids' club with bumper cars, a variety of dining options, and a full-service spa. Guests also have access to a 27-hole Jack Nicklaus Signature golf course.

Moon Palace The Grand - Cancun History Overview 

Nestled along the serene south shore of Cancun, Moon Palace The Grand - Cancun stands as a pinnacle of luxury in the Riviera Maya. Since opening its doors in 2017, this all-inclusive resort has captivated travelers seeking a blend of upscale comfort and engaging entertainment. Its location, a mere 12-minute drive from Cancun International Airport, offers guests the perfect gateway to Mexico's vibrant coastal paradise.

Moon Palace The Grand has continuously evolved, introducing world-class amenities and experiences that set it apart in Cancun's hospitality scene. Here's a closer look at key milestones in its history:

Moon Palace The Grand - Cancun opened its doors, offering luxury accommodations and top-tier amenities.

Introduction of the Playroom Kids Club featuring immersive arcade games and a captivating mirror maze, perfect for family travelers.

Expansion of the AWE Spa®, adding hydrotherapy pools and enhanced relaxation zones, elevating the wellness experience.

Launch of the Unique Day Club, an exclusive adults-only pool area featuring a live DJ and private cabanas for premium relaxation.

The resort embraced pet-friendly policies, welcoming guests to bring their furry companions along for an unforgettable getaway.

Experience and amenities that define the resort

Moon Palace The Grand's more than 1,000 luxurious suites feature indulgent touches such as double whirlpool tubs, expansive balconies with breathtaking views, and 24-hour room service that caters to every whim. Guests can enjoy a signature Jack Nicklaus Golf Course designed for both beginners and seasoned players, adding to the resort's allure for sports enthusiasts.

Families find endless entertainment with the FlowRider® Double Wave Simulator and a diverse range of dining options, including multiple upscale restaurants and casual eateries, ensuring a satisfying culinary journey for every palate. Meanwhile, the AWE Spa® provides a sanctuary of relaxation, complete with hydrotherapy pools and specialized treatments to rejuvenate the mind and body.

Whether traveling with family, friends, or pets, Moon Palace The Grand - Cancun delivers an exceptional all-inclusive experience that blends luxury, fun, and relaxation in one stunning destination.

Beach

Pool

Restaurant

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With its modern design and sophisticated decor, every corner of this magnificent establishment invites you to explore further. Gourmet dining awaits in an array of exquisite restaurants, where world-class chefs craft culinary masterpieces from diverse global cuisines, offering an unparalleled gastronomic adventure for every palate.

Moon Palace The Grand - Cancun

Bowling

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling. It offers gourmet dining and a variety of activities for an unforgettable vacation experience.

Beach Access

Spa Services

Bowling Alley

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling, set against the beautiful backdrop of the Riviera Maya.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With gourmet dining, luxurious pools, and a lavish spa, this all-inclusive resort offers exceptional hospitality and endless amenities for relaxation and adventure.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. This all-inclusive resort features polished rooms and suites, stunning beaches, pools, a spa, and a vibrant nightlife, making it a must-visit destination for travelers seeking both relaxation and adventure.

Explore a variety of dining experiences at Moon Palace The Grand - Cancun, featuring international, Asian, French, Italian, Lebanese, Peruvian, Caribbean, and Mexican cuisines.

The Grand Buffet

Jade

Le Château

Tavola

Habibi

JC Steakhouse

Cusco

Caribeño

Casa Mia

La Cantina

Los Tacos

Snacks La Selva

Boulangerie

Dining Options at Moon Palace The Grand - Cancun

Moon Palace The Grand - Cancun 餐饮选择概览 

在墨西哥坎昆的Moon Palace The Grand，您将体验一场丰富多样的美食盛宴。这里融合了来自世界各地的美食，从令人垂涎的国际佳肴到区域特色风味，为每位食客提供独特且多元的用餐体验。无论您钟情于经典法国菜，还是渴望尝试充满异域风情的亚洲料理，Moon Palace的餐厅都能满足您的味蕾。下面，我们将为您详细介绍各餐厅的菜单亮点。 

Moon Palace的主菜选择丰富多样，涵盖多国风味。The Grand Buffet为您呈现多元的国际美食，让您一站式品味世界各地的经典菜肴。喜爱亚洲风味的食客可选择Jade餐厅，品尝精致的亚洲料理。Le Château则带来正宗的法国餐饮体验，醉心于法式烹饪艺术的您不可错过。意大利菜迷可以在Tavola尽享地道的风味，从手工制作的意面到特色披萨，应有尽有。对中东美食感兴趣的朋友，Habibi呈现丰富的黎巴嫩菜肴，融合独特的香料与新鲜食材。JC Steakhouse专注于优质的牛排和烧烤，满足肉食爱好者的渴望。Cusco餐厅带您领略秘鲁的传统味道，而Caribeño则献上热情洋溢的加勒比风情。墨西哥本土美食同样占据重要位置，Casa Mia、La Cantina与Los Tacos三家餐厅各具特色，满足对正宗墨西哥风味的追求。最后，Snacks La Selva提供多样化的小吃和轻食，适合随时享用的便捷美味。 

对于甜点爱好者，Boulangerie餐厅是绝佳选择，这里提供丰富的法式甜点、冰淇淋、三明治、可丽饼与各类糕点，搭配香浓咖啡，完美结束一餐。无论是悠闲的下午茶时光，还是餐后小甜点，都能在此找到满意的选择。饮品方面，各餐厅均配备精选饮品菜单，从经典鸡尾酒到新鲜果汁，应有尽有，为您的美食体验增添风味与活力。 

 国际料理自助盛宴，汇聚全球风味，选择丰富。

 精致亚洲料理，呈现多样风味与地道口味。

 法国经典美食，细腻烹调与优雅氛围。

 意大利风味，手工制作美味意面与披萨。

 独特黎巴嫩美食，融合丰富香料与新鲜食材。

 优质牛排与烧烤，肉质鲜美多汁。

 代表秘鲁传统美食，风味独特。

 激情四溢的加勒比菜系，味觉盛宴。

 地道墨西哥风味，传统与创新并存。

探索坎昆的Moon Palace豪华度假村，享受无与伦比的海滩美景和奢华住宿体验，开启难忘的假期冒险！立即预订。

坎昆月宫宫殿五颗星豪华酒店及海滩体验

Cancún Municipality

A family-friendly water park featuring waterslides, a lazy river, and a wave pool.

Water Park

A state-of-the-art kids' club with bumper cars, neon mini-golf, arcade games, and a mirror maze.

Playroom Kids' Club

A full-service spa offering hydrotherapy pools, relaxation areas, sensation showers, a beauty salon, and massage treatments.

Awe Spa

A modern gym equipped with cardiovascular machines, weight machines, treadmills, and free weights.

Fitness Center

A 27-hole Jack Nicklaus Signature golf course available for guests.

Golf Course

Discover Moon Palace The Grand in Cancun, Mexico: Luxury, Fun, and Family-Friendly Activities Await You!

Nestled along the pristine shores of the Riviera Maya, Moon Palace The Grand in Cancun, Mexico, is a premier all-inclusive resort that perfectly blends luxury accommodations with an abundance of activities for travelers of all ages. This upscale resort is a paradise for families, couples, and digital nomads seeking a vibrant getaway filled with relaxation, entertainment, and exceptional dining. From polished rooms with stunning balcony views to an expansive water park and world-class spa, Moon Palace The Grand offers something unique for everyone.

Luxurious accommodations and breathtaking views

The resort’s rooms and suites are designed with comfort and elegance in mind, featuring spacious layouts, jacuzzis, and balconies that offer breathtaking views of the turquoise Caribbean Sea. Guests enjoy a serene atmosphere perfect for unwinding after a day of adventure or work. Whether you're lounging in your room or stepping onto your balcony to soak in the sunset, the accommodations provide a perfect blend of relaxation and luxury.

Moon Palace The Grand is more than just a place to stay; it’s a vibrant hub of activities, entertainment, and wellness designed to keep guests engaged and pampered throughout their visit. Here are some of the standout offerings available to guests at no extra cost:

 A vast 76,000-square-foot sanctuary offering hydrotherapy pools, tranquil relaxation zones, and a menu of rejuvenating treatments to soothe body and mind.

 A thrilling aquatic playground featuring exhilarating slides, a lazy river, a wave pool, and surf simulators for endless family fun.

 A state-of-the-art kids’ club with arcade games, a mirror maze, and a snack bar ensuring young guests have a blast in a safe, supervised environment.

 An indoor venue where guests can enjoy casual fun and friendly competition on modern bowling lanes.

 A fully equipped gymnasium featuring free weights, cardio machines, and group fitness classes to keep you active during your stay.

 A 27-hole Jack Nicklaus Signature golf course that offers a challenging and picturesque experience for golf enthusiasts.

Moon Palace The Grand features around six distinct restaurants, offering everything from gourmet pizza to international buffets and casual snack bars. The culinary variety ensures that guests can savor high-quality, delicious meals all day long. Outstanding room service is also available, with options like hot wings or pancakes delivered promptly, making late-night cravings easy to satisfy. This all-inclusive dining experience caters to food lovers and picky eaters alike, ensuring your taste buds are never bored.

Family-friendly experiences and attentive service

The resort is especially popular with families thanks to its safe, welcoming environment and a wide array of activities for kids and adults. The Playroom Kids Club keeps the little ones entertained, while numerous pools, a water park, and evening entertainment such as captivating fire shows enchant guests of all ages. Guests have praised the attentive, friendly staff who make the stay even more memorable, ensuring that service feels personalized and professional.

 The resort does not offer complimentary shuttle service, so arranging your transport in advance will save time and hassle.

 Golf lovers should not miss the chance to play on the stunning 27-hole Jack Nicklaus Signature course on site.

 Plan a day of fun with your family at the water park featuring slides and a lazy river—no need to leave the resort for aquatic excitement.

Located in the stunning Riviera Maya, Moon Palace The Grand offers a luxurious all-inclusive experience with polished rooms and extensive amenities.

Extensive amenities including a water park, kids' club, and multiple pools.

Variety of dining options catering to different cuisines.

Luxurious accommodations with modern amenities.

Resort's size can lead to longer walking distances between amenities.

Some guests noted issues with room service and housekeeping during peak times.

Families looking for a fun-filled vacation, couples seeking a romantic getaway, and anyone wanting to indulge in luxury.

Consider booking activities in advance to avoid disappointment.

The resort does not provide complimentary shuttle services.

Moon Palace The Grand - Cancun offers a luxurious escape with a variety of amenities and dining options. While it has some drawbacks, its overall experience is tailored for those seeking relaxation and fun.

Quintana Roo

Experience the ultimate luxury at Moon Palace The Grand in Cancun. Enjoy world-class amenities, stunning beachfront, and exceptional service.

Moon Palace The Grand - Cancun | Luxury Resort in Riviera Maya

Discover fun-filled activities at Moon Palace Cancun, from water parks to kids' clubs. Book your unforgettable family vacation today!

Explore Cancun at Moon Palace The Grand | Top Family Resort

Book your stay at Moon Palace Cancun for exquisite dining, luxurious rooms, and top amenities in the heart of Riviera Maya. Reserve now!

Manglar Buffet Restautant

Habibi At The Grand Moon Palace

Arrecifes - Nizuc Brazilian Restaurant/Moon Palace