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Playa del Carmen

Guests appreciate the central location and friendly staff but have concerns about maintenance issues and breakfast quality.

探索 Playa del Carmen 的 hidden gem：Hacienda Paradise by Ours 

Playa del Carmen 新晋热议的住宿选择：Hacienda Paradise by Ours, 一个结合奢华体验与本地魅力的理想居所。 

在 Hacienda Paradise by Ours，您可以享受到丰富的设施和优质的服务，确保每一位客人都能拥有难忘的假期体验。 

North America

Mexico

Hacienda Paradise by Ours 是一家位于墨西哥坎昆的休闲酒店，提供温馨的住宿体验。自成立以来，这里以其友好的服务和舒适的环境吸引了众多游客。酒店的设计融合了传统的墨西哥风格与现代元素，营造出一种轻松愉快的氛围。

酒店内的餐厅提供多种美味的墨西哥菜肴，顾客可以在这里享用到新鲜的海鲜、传统的玉米饼和丰富的当地特色美食。无论是早餐、午餐还是晚餐，Hacienda Paradise 都能为您提供独特的用餐体验。

Hacienda Paradise 提供舒适的客房，配备现代化设施，确保每位客人的愉快入住体验。酒店内设有游泳池和水疗中心，供客人放松身心。

酒店位于 Playa del Carmen 的 Gonzalo Guerrero 区，周围有许多文化和娱乐活动。步行即可到达著名的第五大道，那里有各种商店、餐厅和夜生活场所。

A: 是的，酒店提供简单的早餐。

A: 是的，酒店允许携带小型宠物。

无论您是想享受阳光沙滩，还是体验当地文化，Hacienda Paradise 都是您理想的选择。欢迎您来 Playa del Carmen，体验这家独特的酒店。

Informal property offering a spa, an outdoor pool & complimentary breakfast, plus a restaurant.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQZ2RYVEpBEAE&d=17924085&t=1

places/ChIJdQVV0vX-0YURc3BbT_4C2Bg/reviews/ChZDSUhNMG9nS0VJQ0FnSURQZ2RYVEpBEAE

This place is great if you want something incredibly loud and outdated. There was no glass in the window in the bathroom which was on the street side, causing a lot of noise in the room. It is one block away from Senior Frogs, which goes until about 3:00 a.m. and you can hear all of what they're doing in your bedroom. The front desk person was extremely nice when we got in, she even gave us three pesos from her purse because we did not have coins for parking. The rest of the staff was mediocre at best. When we went down for breakfast we saw that it was a cold piece of toast and black coffee, when you book the room it says breakfast included so we thought there would be a little more. When I asked the young lady what was included she was incredibly snotty. We couldn't cancel our second night with them, but decided to stay elsewhere and eat the cost. I only recommend this place if you don't need to sleep, if you're trying to be out partying all night, this is a good place for you. It was fairly expensive after paying the $35 tax at the front desk after already paying for the room and taxes on Priceline.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2NlBhMEh3EAE&d=17924085&t=1

places/ChIJdQVV0vX-0YURc3BbT_4C2Bg/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2NlBhMEh3EAE

When you book from another country, you often encounter different experiences.

The bedding had yellow stains, and we were allowed only two towels every three days. The free breakfast consisted of just toast and coffee. The shower wasn't working, and I had no option but to speak to someone about it. I requested a blanket, but the front desk staff member seemed annoyed.

We booked four rooms, and we noticed roaches in the accommodations. Additionally, there was only one electric outlet available to charge our phones, which made it difficult since my husband uses a breathing machine.

To make matters worse, the female night front desk worker was sleeping at the desk. We don't have toilet paper in our room I went to ask but she just was sleeping

Overall, we were very disappointed.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNucmUzM3lRRRAB&d=17924085&t=1

places/ChIJdQVV0vX-0YURc3BbT_4C2Bg/reviews/ChdDSUhNMG9nS0VJQ0FnSUNucmUzM3lRRRAB

Let’s start: I’m not recommend this place.
Horrible service from receptions, we ask for a bottle of water and they said straight no. And we told her in the description was supposed to get bottle of water and we didn’t get it. And the lady in the front start to talk rude to us. The sheets at the bed they’re yellow so be ready for that bring sheets  from home. Or don’t book this hotel.
We went to the breakfast in the morning let’s say there is no breakfast(coffee and pice of bread), my friend she is gluten-free allergy so we ask for something else and they straight said no it’s not our problem and we don’t have something else to give you to eat. What a horrible service!! I will definitely not going to recommend to anyone to stay here at this hotel!! I will prefer to sleep on the street in here👎🏽👎🏽

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURmcnZTTUxREAE&d=17924085&t=1

places/ChIJdQVV0vX-0YURc3BbT_4C2Bg/reviews/ChZDSUhNMG9nS0VJQ0FnSURmcnZTTUxREAE

Don t. Just don’t.
I paid for breakfast and they did NOT give it to me. They wanted to be paid again. I wanted to talk to the manager.
Asked me to come at 11 am. Never showed up.
Didn’t offer me any kind of solution or refund. AWFUL.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURiOUw2d2JBEAE&d=17924085&t=1

places/ChIJdQVV0vX-0YURc3BbT_4C2Bg/reviews/ChZDSUhNMG9nS0VJQ0FnSURiOUw2d2JBEAE

The staff was polite and helpful and the location is superb next to 5th street in Playa del Carmen but the building rooms needed maintenance. Mold in the shower and dust in the ceiling fan and over some areas. Towel and blanket with a dirt spot and the air condition in the beginning not cold the area y very hot weather zone.  The photos speak by himself.

Playa del Carmen Hacienda Paradise度假酒店——海边家庭友好豪华体验

Hacienda Paradise by Ours is a boutique hotel located in Playa del Carmen, Mexico, known for its central location and comfortable accommodations.

Hacienda Paradise by Ours: A Historical Overview in Playa del Carmen Mexico 

Nestled in the vibrant heart of Playa del Carmen, Mexico, Hacienda Paradise by Ours stands as a unique boutique hotel that artfully combines colonial charm with contemporary comforts. Since opening its doors in 2004, this establishment has grown into a welcoming retreat for travelers seeking both a culturally rich and convenient stay in one of Quintana Roo's most dynamic neighborhoods.

Historical milestones of Hacienda Paradise by Ours

The journey of Hacienda Paradise by Ours began in 2004 when it first welcomed guests eager to experience Playa del Carmen's energetic pulse. The hotel's architecture proudly showcases colonial design elements, offering guests a sense of historical elegance alongside modern amenities designed for comfort and convenience.

Recognizing the evolving needs of its visitors, the hotel underwent a significant renovation in 2010. This enhancement project was aimed at refining the guest experience, updating facilities, and maintaining the delicate balance between classic style and contemporary convenience that defines its unique character.

In 2015, Hacienda Paradise by Ours embraced a pet-friendly philosophy by introducing specialized amenities and doggy daycare services. This thoughtful addition highlights the hotel's dedication to inclusive hospitality, catering to guests who travel with their furry companions without compromising comfort or convenience.

Situated on Avenida 10 Norte, between streets 20 and 22 in the lively Gonzalo Guerrero neighborhood, Hacienda Paradise by Ours offers easy access to Playa del Carmen's famed attractions and the bustling 5th Avenue. This prime location makes it an ideal base for travelers who want to explore local culture, enjoy vibrant nightlife, or relax on nearby beaches.

Proximity to Playa del Carmen's main attractions

Hacienda Paradise by Ours has carved a niche in Playa del Carmen's hospitality scene by blending historical ambiance with practical amenities and a commitment to guest satisfaction. Whether you're a traveler eager to explore Mexico's Caribbean coast, a digital nomad seeking a comfortable base, or a pet owner looking for a welcoming stay, this boutique hotel offers a distinctive experience that embodies the spirit of the region.

A vibrant sanctuary in the heart of Playa del Carmen, Hacienda Paradise beckons travelers to indulge in a seamless blend of comfort and a touch of local charm. Just a leisurely stroll away from the caressing waves of the Caribbean Sea, this artfully designed establishment is an oasis that invites guests to unwind amidst lush green gardens and soothing fountains. Imagine sipping a refreshing drink by the pool, surrounded by swaying palm trees, with the air rich in the enticing aroma of blooming hibiscus and wisteria. Inside, the decor reflects a harmonious fusion of traditional Mexican aesthetics with modern comforts—bold colors, artisanal crafts, and a warm atmosphere envelop every corner. The Hacienda boasts spacious rooms adorned with intricate woodwork and vibrant textiles, creating an inviting retreat after a day of exploration. The buzz of Playa del Carmen is just outside your door, with Avenida 10 Nte offering a plethora of local eateries and boutique shops, giving visitors a taste of authentic Mexican culture. The nearby Fifth Avenue, known for its lively vibe and eclectic mix of street vendors, is a treasure trove waiting to be uncovered. Adventurers will find themselves within easy reach of breathtaking natural wonders too—just a short drive from the ancient Mayan ruins or a thrilling day trip to the world-renowned cenotes, where crystal clear waters offer an unforgettable swimming experience. As the sun sets, join locals and fellow travelers in the vibrant nightlife or enjoy quiet evenings in this paradisiacal haven. Hacienda Paradise by Ours is not merely a place to stay; it is a doorway to experiencing the soul of Playa del Carmen in all its whimsical beauty.

Hacienda Paradise by Ours

A selection of healthy and delicious options to start your day or enjoy a light lunch.

Continental Breakfast

Full Breakfast

Chicken Tacos

Vegetarian Burrito

Chocolate Cake

Nuestra Casa Breakfast and Lunch Menu

Hacienda Paradise by Ours菜单简介：探索 Playa del Carmen 的美味天地！ 

开胃精选——丰富的早餐菜单让你开启美好一天！

在Hacienda Paradise，我们为您提供多样化的早餐选择，从传统的Continental Breakfast到丰富的Full Breakfast，满足不同口味的需求。

Continental Breakfast：包括吐司、果酱和咖啡，轻松开启您的悠闲早晨。

探索墨西哥Playa del Carmen的Hacienda Paradise，奢华度假体验，迷人景色和舒适住宿等你来发现。立即预订开启梦想之旅！

普拉亚德尔卡门豪华度假村：Gonzalo Guerrero海滩旁

Playa del Carmen Municipality

A refreshing pool surrounded by tropical gardens.

Outdoor Pool

A variety of massages and treatments available upon request.

Spa Services

Specialized pet amenity kits for four-legged friends, including pet beds, food and water bowls, treats, toys, leashes, and waste removal items.

Pet-Friendly Amenities

哈西亚达天堂酒店的魅力所在——无与伦比的度假体验与服务!

位于墨西哥的普拉亚德尔卡曼，哈西亚达天堂酒店为您提供了一个完美的度假胜地，结合了舒适与奢华。在这个热带天堂中，您可以享受到丰富的设施与服务，确保您的每一刻都充满愉悦。无论您是来这里放松身心，还是寻求冒险，这里都有适合您的选择。 

哈西亚达天堂酒店的户外游泳池被热带花园环绕，提供了一个清新的环境，适合您在阳光明媚的日子里放松身心。在这里，您可以尽情享受阳光，或者在水中畅游，感受热带气候的魅力。 

水疗服务——让身心得到全面的放松

在哈西亚达天堂酒店，您可以享受多种水疗服务，包括各种按摩和疗程，随时为您提供放松与舒缓。让专业的水疗师为您解压，创造一个完全放松的氛围，恢复您的活力。

宠物友好设施——四脚朋友的家!

我们深知宠物是家庭的一部分，因此哈西亚达天堂酒店为您的四脚朋友提供了一系列的宠物友好设施。每个住宿都配备有专门的宠物用品包，包括宠物床、食盆和水碗、零食、玩具、牵引绳以及清理用品，确保您的宠物同样享受假期。

：被热带花园环绕，享受阳光与清凉。

：多种按摩与治疗服务，随时为您提供放松。

：为您的宠物提供全面的关怀与舒适。

Hacienda Paradise by Ours in Playa del Carmen: A balanced overview of comfort and challenges.

Nestled in the vibrant neighborhood of Gonzalo Guerrero in Playa del Carmen, Hacienda Paradise by Ours offers guests a prime location just steps from the famous 5th Avenue and the stunning beach. This informal lodging option provides a blend of convenience and basic amenities, including an inviting outdoor pool, spa services, and complimentary Wi-Fi throughout the property. Pet owners will appreciate the doggy daycare services, making it a rare find for travelers with furry companions.

Guests often praise the friendly and accommodating staff who help create a welcoming atmosphere. The property's location is truly unbeatable, allowing easy access to Playa del Carmen's lively nightlife, shopping, and dining. The outdoor pool offers a refreshing break from the tropical heat, and spa services add an element of relaxation. Additionally, free Wi-Fi makes it convenient for digital nomads or casual travelers to stay connected.

While the location is a strong point, it brings some noise disturbances, especially at night due to the proximity of popular nightlife spots. Several guests have reported cleanliness and maintenance issues including stained bedding, mold in showers, and outdated furnishings that may detract from comfort. The breakfast offering is quite limited, typically just toast and coffee, and some visitors have noted additional charges or unsatisfactory service regarding meals and amenities.

 - Central location near 5th Avenue and the beach, friendly staff, pet-friendly with doggy daycare, outdoor pool and spa, free Wi-Fi.

 - Cleanliness and maintenance issues reported (mold, stained bedding), limited breakfast options, noise from nearby nightlife, occasional unfriendly service.

Quintana Roo

探索Playa del Carmen的Hacienda Paradise精品酒店，享受舒适住宿、花园泳池和宠物友好设施。现在预订，体验热情服务！

Playa del Carmen豪华Hacienda Paradise酒店，海滩邻近 | 特色体验

在Playa del Carmen的Hacienda Paradise享受中心位置的优质住宿，体验丰富的餐饮和休闲活动，完美度假首选！

Playa del Carmen度假酒店，文化中心附近 | 精选行程建议

了解Hacienda Paradise在Playa del Carmen的历史、设施和特点，享受舒适住宿和优越位置的完美结合。

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