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Lucerne

Restaurant Franz in Lucerne offers an authentic Austrian dining experience with dishes like Wiener Schnitzel and Tafelspitz, complemented by a lakeside terrace and live waltz music. While many patrons praise the food and ambiance, some reviews mention service inconsistencies.

Restaurant Franz: authentic Austrian dining by Lake Lucerne's shore with scenic views and classic cuisine.

Nestled at Haldenstrasse 4 in the heart of Luzern, Switzerland, Restaurant Franz invites food lovers to savor an authentic Austrian culinary journey. This charming lakeside eatery offers a vibrant atmosphere where traditional Viennese classics like Wiener Schnitzel and Kaiserschmarrn come alive with impeccable presentation and flavors that evoke the spirit of Austria. Guests can delight in dining on the sun-kissed patio overlooking the pristine lake, creating a perfect setting for relaxed afternoons or elegant evening meals.

Beyond the exquisite Austrian menu, Restaurant Franz impresses with its warm, personalized service and stylish yet cozy decor. Many visitors highlight the attentive waitstaff who skillfully balance professionalism with friendly hospitality, enhancing the overall dining experience without ever feeling overbearing. The panoramic views of Lucerne’s lake and the gentle hum of local life passing by add a memorable charm that keeps guests coming back.

 – a true Austrian classic, expertly prepared with crispy golden crust and tender veal inside.

 – praised for its perfect balance of flavors, a delightful side to complement hearty mains.

 – a divine dessert choice, perfect for sharing and ending a meal on a sweet note.

Restaurant Franz is open from Tuesday to Sunday, welcoming guests from 11:00 AM until 10:00 PM, and is closed on Mondays. The location is easily accessible with a paid parking garage right across the street from the National Hotel, making it convenient for those arriving by car. Diners can enjoy outdoor seating alongside the lake during warmer months, while the interior offers a cozy ambiance throughout the year.

The restaurant accepts Visa and Mastercard debit cards, ensuring hassle-free payment options for most visitors. Contactless NFC payments are also supported, offering modern convenience. Guests with children will find Restaurant Franz accommodating, and dog owners are welcome to bring their furry friends to enjoy the outdoor patio. While the venue does not host live music performances, the serene lake setting more than makes up for it.

What are the opening hours of Restaurant Franz?

 Restaurant Franz is open from Tuesday to Sunday, 11:00 AM to 10:00 PM, and closed on Mondays.

Is there parking available at Restaurant Franz?

 Yes, there is a parking garage across the street from the National Hotel, where Restaurant Franz is located.

Does Restaurant Franz accept credit cards?

 Restaurant Franz accepts Visa and Mastercard (Eurocard), but does not accept other credit cards.

Overall, the community sentiment around Restaurant Franz is positive.

 Diners frequently praise its authentic Austrian cuisine, lakeside location, and inviting ambiance. While most reviews commend the food quality and professional service, a few patrons have shared concerns about occasional service inconsistencies. Still, the restaurant remains a beloved spot for experiencing the warmth of Austrian hospitality amid the stunning setting of Lucerne’s lakefront.

Europe

Switzerland

Ubicado en el corazón de Lucerna, el Restaurant Franz es un destino gastronómico que combina la tradición suiza con un toque contemporáneo. Este encantador restaurante es conocido por su ambiente acogedor y su atención al detalle, lo que lo convierte en el lugar perfecto para disfrutar de una experiencia culinaria única. Desde el momento en que entras, te envuelve un aroma irresistible que proviene de la cocina, donde los chefs preparan platos que son tanto un festín para los ojos como para el paladar.

  En el Restaurant Franz, cada plato cuenta una historia. Uno de los favoritos de los visitantes es el "Rösti de patatas con trucha ahumada", un clásico suizo que combina la textura crujiente del rösti con la suavidad de la trucha, todo ello acompañado de una salsa de eneldo que realza los sabores. Otro plato destacado es el "Filete de ternera a la parrilla con salsa de vino tinto", que se derrite en la boca y es un testimonio de la calidad de los ingredientes locales.

El menú del Restaurant Franz es una celebración de la cocina suiza, con un enfoque en ingredientes frescos y de temporada. Los comensales pueden disfrutar de una variedad de platos que reflejan la rica herencia culinaria de la región. Además de los platos principales, el restaurante ofrece una selección de postres que son simplemente irresistibles, como el "Mousse de chocolate suizo", que es un verdadero deleite para los amantes del chocolate.

Situado en una ubicación privilegiada, el Restaurant Franz es fácilmente accesible y se encuentra cerca de varias atracciones turísticas. Los visitantes pueden explorar el hermoso Lago de Lucerna, disfrutar de un paseo por el casco antiguo o visitar el famoso Puente de la Capilla. La combinación de buena comida y un entorno pintoresco hace que este restaurante sea una parada obligatoria para cualquier viajero.

¿Qué es lo que hace especial al Restaurant Franz?

  El Restaurant Franz es conocido por su enfoque en la cocina suiza auténtica, utilizando ingredientes frescos y locales para crear platos que son tanto deliciosos como visualmente atractivos.

¿Por qué debería visitar el Restaurant Franz?

  La combinación de un ambiente acogedor, una atención al cliente excepcional y una oferta gastronómica de alta calidad hacen que cada visita sea memorable.

  Está cerca de atracciones como el Lago de Lucerna, el Puente de la Capilla y el casco antiguo, lo que lo convierte en un excelente punto de partida para explorar la ciudad.

No pierdas la oportunidad de disfrutar de una experiencia gastronómica inolvidable en el Restaurant Franz. Ven y descubre por ti mismo por qué es uno de los lugares más queridos de Lucerna. ¡Te esperamos!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB

Absolutely great. The food (ex. REAL Wienerschnitzel), the service, the location (right near the lake) - easily one of the very best places to be in Lucerne.

Highly recommended!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB

Great service, good choice on the menu, great view!
The quality of the meal is superb, well presented, and served at the perfect temperature.
The service from the waiter is timely, personal, and professional. It is discreet and also attentive. You are NOT "sold to" so are comfortable ordering what you want and therefore willing to return again and again.
I liked it - it may be that the group of diners I was with made this a brilliant time, but the service facilitated that too.

The potato salad is goid  the appel strudel is divine. I would definitely have this to share especially if out together, dining as a couple.

I would definitely return

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB

A most delicious Austrian restaurant with superb service and decor!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE

Of all my reviews to restaurants this is the worst one. Tourist/ Tour coordinators / Asians / Guest should read this to avoid potential unpleasant experience.

This is the POOREST QUALITY OF SERVICE AND POTENTIALLY RACIST restaurant's staff we have ever experienced in a 5-star hotel restaurant in Switzerland.

ASIANS BEWARE! And should take caution when dining here. The staff, particularly the female manager, displayed potential racist behavior. They lit the lights of the umbrellas of non-Asian guests while leaving our Asian group in the dark. When we questioned them about this, they insisted that the lights in our umbrella were broken without even checking on it, so they probably knew. So We wonder why they did not inform us or make alternative arrangements if this was already known beforehand since they did not tell us it is broken from the start.

When we suggested moving inside the restaurant as it was well-lit and empty (as shown in a picture), they refused to allow us, despite no other patrons / customers being present. Consequently, we had to wait and eat in the dark while other guests on different umbrellas had lights and is looking at us making our group embarrased.

To make matters worse, one server accused us of being late as the reason for the lack of lighting. Is that right? even though the reservation is for dinner? This accusation was astonishing, as restaurants should normally prioritize customer satisfaction and resolve issues rather than creating more problems. This indicated a poor level of service. And if we truly were that late, why was our food not prepared and why did we have to wait over 40 minutes for the main course? The staff claimed and changed their argument and said that they are understaffed, but if that was the case, why didn't they prepare in advance when it is already been paid for and reserved? Why did they not communicate to tell us that they won't be able able to serve us well and cancel the reservation? We would have appreciated and understood their situation better if they had provided clear communication in such a scenario.

Summary:
- Poorest quality of service and potentially racist behavior observed
- Staff lit lights for non-Asian guests but left Asian group in the dark
- When questioned, staff claimed lights in Asian group's umbrella were broken without checking it.
- They did not inform us beforehand when they already knew about the broken lights.
- Request to move inside to the well-lit and empty restaurant was denied.
- Waited over 40 minutes for the main course
- Fake Apology base on the way the girl manager speaks. She is also arroant and claims it is a special experience.

Owner of the restaurant please do something about this as your location and food are great but it is tarnish by this way of treatment to Asian people.

Thank you

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE

Authentic Vienna style cusine served with a smile. Spend the afternoon on the patio right next to the lake, watching people passing by and enjoy a truly amazing piece of cherry crumble pie. The menue offers a selection of viennese classics from "Wiener Schnitzel" to "Kaiserschmarrn". Every dish is a small celebration of austrian hospitality. Charming!

Dine at Restaurant Franz: Authentic Austrian Cuisine in Lucerne

Restaurant Franz brings a piece of Vienna to Lucerne, offering traditional Austrian cuisine in an elegant setting with views of Lake Lucerne.

Historia del Restaurant Franz en Lucerna.

El Restaurant Franz es un verdadero tesoro culinario que trae un pedazo de Viena a Lucerna, Suiza. Desde su inauguración, este establecimiento ha ofrecido a los visitantes una experiencia gastronómica única, fusionando la rica tradición de la cocina austriaca con el encanto y la elegancia del entorno de Lucerna.

El Restaurant Franz ha ganado reconocimiento por su auténtica cocina austriaca y su ambiente elegante. En 2024, el restaurante fue destacado en la Guía MICHELIN, un testimonio de su compromiso con la calidad y la excelencia en el servicio. Este hito no solo resalta la dedicación del equipo detrás del restaurante, sino que también coloca a Lucerna en el mapa como un destino gastronómico de primer nivel.

 El Restaurant Franz fue presentado en la Guía MICHELIN por su cocina austriaca auténtica y su ambiente elegante.

Dine In

Restroom

Outdoor Seating

Allows Dogs

Serves Beer

Serves Wine

Serves Lunch

Serves Dinner

Serves Dessert

In the heart of Lucerne, Restaurant Franz invites guests to experience a blend of Swiss culinary heritage and modern flair. With locally sourced ingredients, the menu features creamy fondue and delicate risottos, all served in an elegant yet cozy atmosphere. Just a short stroll from iconic landmarks like the Chapel Bridge, it offers a delightful dining experience with breathtaking views.

Restaurant Franz

Experience traditional Austrian dishes prepared with authentic ingredients and flavors.

Wiener Schnitzel

Tafelspitz

Kaiserschmarrn

Apple Strudel

Authentic Austrian Cuisine

menú del restaurant franz en lucerna, suiza.

Descubre la "cocina austríaca auténtica" en el corazón de Lucerna. El Restaurant Franz ofrece una experiencia culinaria única que te transportará a Austria a través de sus sabores y tradiciones. Aquí, cada plato se elabora con ingredientes frescos y de alta calidad, creando una fusión de sabores que deleitará tu paladar.

Aunque no se han especificado los entrantes, en Restaurant Franz puedes esperar una variedad de opciones que complementan perfectamente los sabores principales.

Wiener Schnitzel - Un clásico hecho de ternera empanada, dorada a la perfección, y acompañado de perejil y rodajas de limón.

Tafelspitz - Un suculento plato de carne de res cocido a fuego lento con verduras, servido con crema de rábano picante y salsa de manzana.

Kaiserschmarrn - Un delicioso y esponjoso postre austriaco, hecho de harina, huevos y pasas, espolvoreado con azúcar en polvo.

Apple Strudel - Un clásico postre austriaco, elaborado con manzanas, pasas y canela, envuelto en una masa crujiente.

El menú de bebidas complementa perfectamente la experiencia gastronómica, ofreciendo una selección de vinos austriacos y cervezas locales que realzan cada bocado de tu comida.

En Restaurant Franz, cada especialidad está diseñada para ofrecerte una experiencia auténtica. Desde los suculentos platos principales hasta los postres irresistibles, cada opción es una celebración de la rica tradición culinaria austriaca.

Descubre el Restaurante Franz en Lucerna. Saborea exquisiteces suizas en un entorno acogedor y elegante. ¡Reserva tu mesa hoy y deléitate!

Restaurante Franz en Luzern: sabores únicos y ambiente acogedor

Luzern Municipality

Enjoy your meal on the lakeside terrace with stunning views of Lake Lucerne.

Outdoor Terrace Dining

Experience live waltz music enhancing the Viennese ambiance.

Live Music

Descubre Restaurant Franz en Lucerna, Suiza.

Luzern-Stadt

Disfruta de la auténtica gastronomía austríaca en Lucerna, con vistas al lago, música en vivo y un ambiente romántico en el restaurante Franz.

Auténtica Cocina Austriaca en Lucerna | Restaurante Franz

Vive una experiencia culinaria única en Lucerna con platos clásicos austríacos y un entorno elegante con vistas al lago y terraza al aire libre.

Saborea la Cocina Vienesa en Lucerna | Restaurante Franz

Descubre el Restaurante Franz en Lucerna, especializado en auténtica cocina austríaca, con música en vivo y un hermoso entorno lacustre.

Dine at Restaurant Franz: Authentic Austrian Cuisine in Lucerne

Dining & Culinary Delights

Location & Nearby Attractions

FAQs

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