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Benito Juárez

Guests have praised the resort's amenities, dining options, and attentive staff. However, some have expressed concerns about room conditions, service delays, and beach quality.

Ubicado en el corazón de Cancún, el Royalton Riviera Cancun se destaca como un lujoso resort todo incluido que promete una experiencia memorable. Con su acceso directo a la playa, múltiples piscinas y una variedad de opciones gastronómicas, este resort es perfecto tanto para familias como para parejas que buscan una escapada romántica.

El resort cuenta con una variedad de habitaciones bien equipadas que ofrecen comodidad y vistas espectaculares. Los visitantes suelen elogiar la limpieza de las habitaciones y la amabilidad del personal. Sin embargo, algunos comentarios han señalado que ciertas áreas del resort podrían beneficiarse de una renovación.

La gastronomía en el Royalton Riviera es un verdadero deleite. Con más de doce opciones de restaurantes, los huéspedes pueden disfrutar de una variedad de cocinas que van desde el Tex-Mex hasta la alta cocina internacional. Muchos visitantes destacan que la calidad de la comida es excepcional, haciendo del buffet y de los restaurantes a la carta una experiencia culinaria memorable.

Atención amable y servicial del personal

Spa y servicios de relajación disponibles

Sin embargo, algunos huéspedes han expresado su preocupación por la calidad de la playa, que puede verse afectada por la presencia de sargazo y agua turbia. Aunque el personal se esfuerza por mantener la playa limpia, esta es una consideración importante. A pesar de esto, el resort se esfuerza por ofrecer un ambiente familiar con servicios de entretenimiento, incluidos clubes para niños y adolescentes.

¿Está limpia la playa del Royalton Riviera Cancún?

 La playa se limpia regularmente, aunque algunos huéspedes han reportado problemas con el sargazo y la calidad del agua.

¿Ofrece el resort actividades para niños?

 Sí, el resort cuenta con un Club para Niños y un Club para Adolescentes.

¿Se requieren reservaciones para los restaurantes a la carta?

 No, las reservas no son necesarias para la mayoría de los restaurantes a la carta, aunque algunos pueden tener tiempos de espera durante las horas pico.

¿Hay un área solo para adultos en el resort?

 Sí, la sección Hideaway es solo para adultos y ofrece sus propias piscinas y opciones gastronómicas.

¿El resort proporciona transporte al aeropuerto?

 Sí, el resort ofrece servicios de transporte al aeropuerto para los huéspedes.

North America

Mexico

Ubicado en el corazón de la Riviera Maya, el Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino es un destino de ensueño que combina lujo y diversión. Este resort todo incluido ofrece a los visitantes una experiencia inolvidable, rodeada de playas de arena blanca y aguas turquesas. Desde el momento en que llegas, te envuelve una atmósfera de relajación y sofisticación, perfecta para familias, parejas y viajeros solitarios que buscan una escapada memorable.

Las habitaciones del Royalton son un verdadero refugio de confort y elegancia. Cada suite está equipada con tecnología moderna y ofrece vistas impresionantes al mar o a los exuberantes jardines del resort. Las habitaciones Diamond Club son una opción popular, brindando un nivel adicional de lujo con servicios exclusivos como acceso a áreas privadas y un mayordomo personal. Imagina despertar cada mañana con el sonido de las olas y el aroma del mar.

La experiencia gastronómica en el Royalton es tan diversa como deliciosa. Desde restaurantes de especialidades hasta opciones buffet, hay algo para cada paladar. No te puedes perder el ceviche de camarón fresco, marinado en jugo de lima y servido con aguacate cremoso, que es un verdadero festín para los sentidos. Para los amantes de la carne, el filete de res a la parrilla, acompañado de una salsa chimichurri, es simplemente irresistible. Además, los cócteles artesanales en el bar son una manera perfecta de relajarte al final del día.

Situado en Benito Juárez, el Royalton Riviera Cancun está a solo unos minutos de las impresionantes ruinas mayas de Tulum y de la vibrante vida nocturna de Playa del Carmen. Los visitantes pueden disfrutar de excursiones a cenotes cercanos o explorar la biodiversidad del Parque Nacional Tulum. La ubicación estratégica del resort permite a los huéspedes disfrutar de lo mejor de la cultura y la naturaleza de la región.

Una de las características más impresionantes del Royalton es su casino, que ofrece una variedad de juegos y entretenimiento en un ambiente vibrante. Además, el resort cuenta con múltiples piscinas, incluyendo una piscina infinita que parece fundirse con el océano. Para aquellos que buscan relajarse, el spa ofrece tratamientos rejuvenecedores que son el complemento perfecto para unas vacaciones de lujo.

¿Qué ofrece el Royalton Riviera Cancun?

 Ofrece alojamiento de lujo, múltiples opciones gastronómicas, entretenimiento y un casino.

 Sí, el resort cuenta con actividades para todas las edades y áreas diseñadas para niños.

 Hay deportes acuáticos, entretenimiento en vivo, y un spa de lujo.

No esperes más para vivir la experiencia única que ofrece el Royalton Riviera Cancun. Reserva tu estancia y descubre un mundo de lujo y diversión. Comparte momentos inolvidables con tus seres queridos en este paraíso caribeño.

Upscale all-inclusive resort with outdoor pools, a spa & direct beach access, plus 12 bars & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE&d=17924085&t=1

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My wife and I stayed at the Hideaway at Royalton Riviera in the Summer. Other than being blisteringly hot during the August heat, the trip was incredible. Rooms were clean and well kept, the resort was beautiful, and the beaches were well cleaned despite the amount of sargassum they had to contend with each day. Staff were welcoming and kind whenever we’d see them around and they never pushed too hard for the spa or excursions. There were plenty of choices for delicious food too! Over our seven days we tried almost every restaurant with zero complaints. Our only real gripe from the whole week would be that the mini fridge could have been better stocked as there were some days where drinks just simply were not replaced. Other than that this was a perfect trip and we’re already considering coming back this summer with our kids for another week of fun.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB

When we booked this resort, THE REVIEWS were great, but later negative ones worried us. We upgraded to DIAMOND CLUB, and check-in was a breeze with drinks, snacks, and an overview of the resort.

THE ROOM was nice but dated, with a slight smell that we got used to. Maid service was adequate, and the mini fridge was stocked daily. The AC worked intermittently, but it wasn’t a big issue. We had two BUTLERS, Alonzo & Jocelyn, who were excellent, quickly handling requests and reservations.

THE RESORT is a bit dated, with older pools needing renovation, but service at the Diamond Club pools was fantastic. Staff worked hard to keep everything clean. MOSQUITOES were mainly an issue at the beach. The sand was nice, but the water was murky, so we spent more time by the pools.

THE FOOD was outstanding—the best we've had at any Caribbean all-inclusive. Everything tasted fresh, and hygiene standards were high. Many food options were available, including buffets, à la carte restaurants, and snack bars. We were vigilant with hygiene and stayed healthy.

ENTERTAINMENT was hit or miss, but there was a decent variety. THE STAFF were incredibly friendly and hardworking, gracious when tipped. Some CONSTRUCTION near the main pool was noisy but didn’t affect the Diamond Club area. We skipped the spa due to high prices and used the beach massage services instead.

Negatives: The alcohol quality was disappointing, even in Diamond Club. Many drinks lacked a buzz, and the selection was limited. Also, the resort is isolated, with limited excursion options nearby.

TO SUM UP, the Diamond Club upgrade was worth it for the personalized service, quieter pools, and lounge access. While the resort isn’t a 5-star due to dated facilities, the food and service are excellent. Proximity to the airport is a plus, but better alcohol options would be needed for us to return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB

Buffet food was 97% inedible and tasteless. Rooms were dirty, stained sheets, with dirt layer to it. Hallways smelled of garbage and the stairwell was the worst.  0/5 stars

Had our room broken into while at the spa and an expensive ring from a long dead relative stolen. Reported it within 30 minutes of arrival after checking to see if it was misplaced in the room. (Entire room was searched sheet by sheet and all luggage was checked). They scanned the door to see if it had been opened in that time by someone else and was notified no body had entered by the door was wide open when we returned (which it was not like that when we left). No cameras in any of the halls to check.  -100/5 stars

Alcohol is watered down unless you tip the bartenders (which you should still everyone here and it is expected). Almost all restaurants are reservations a day before available on the app only. With the only decent food being at the Italian and the Japanese restaurant. 2.5/5 stars

Very loud if close by the main pool and 18+ events definitely had children present. 1/5 stars

The entitled nature of people who walked behind and stood behind a beach wedding gawking were incredibly rude and nothing was done to prevent that or the construction from happening during the vows. -1000/5 stars

Multiple outages of food items, cups, and the power even went out to our building in the middle of a shower.  1/5 stars

Cleaning service was otherwise nice and as helpful as they could be. Coffee people were superb and the wedding photographers and other photographers were wonderful as well. 5/5 stars

Spa service was well done though the deep tissue was more of a regular massage. 4.5/5 stars

Beautiful view at the beach and well maintained  with iguanas, mockingbirds, great kiskadee bird  found throughout the beach front. Sunrise is peaceful and the sand with the big clean view is gorgeous. 5/5 stars

You must have the app for the hotel as well as your transportation so expect to download those before hand. 2/5 stars (I hate having an app for everything sorry)

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE

My family just returned home from a magnificent stay at the Royalton Riviera! We have 2 young kids and with all the family friendly amenities, we couldn't have been happier with this resort.

We would strongly recommend this resort, and moreover splurging if you can on staying in the diamond club. We found it was well worth the additional cost and the service was second to none. Our butlers, Gina and Eduardo went out of their way to make sure we had everything we needed, and also went above and beyond making us feel incredibly pampered.

We were very impressed by the restaurants and food overall. They had a wide selection of different types of cuisine all of which were delicious. Our favorite was the Texmex restaurant. The buffet also had a nice assortment for breakfast and lunch!

The kids' club was a welcomed activity for our little ones, and we were impressed by the facilitators and variety of events planned.

Out of the beach, the pools, splash pad, and kids' club, we can confidently say, for families with kids under 5 this is the place to be!

Check-in and check-out were virtually seamless, completed in mere minutes at the diamond club desk. Alexandro assisted us with our check-out and was incredibly helpful!

There are a fair number of very negative reviews on here, however do not be influenced by those. A fabulous vacation is right around the corner at the Royalton. Our family is excited to visit again soon!

Thanks to all the staff who made this trip so memorable!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE

I had the pleasure of photographing a fantastic Sikh / Pakistani wedding at the Royalton Riviera Cancun, a few years back and I can confidently say this hotel is exceptional. The staff goes above and beyond to ensure you’re taken care of at every turn, and the entire resort is kept in pristine condition.

The pool areas are spacious with plenty of sun loungers.

For food, the variety of restaurants is impressive. The seafood is always fresh. It was incredible and had something to suit every taste.

The lobby bar quickly became my favorite spot—it’s elegant, air-conditioned,The entertainment was enjoyable, but I felt it ended a little early most nights, often by 10:30 PM. The White Party on Fridays was fantastic, but it wrapped up just as the atmosphere was at its peak!

The hotel shop was quite pricey for snacks, but room service was reliable for getting crisps, sweets, and nuts.

The beach is stunning, and while there’s some seaweed, it’s cleared away each morning. I found the spa quite expensive for what it offered—access to the indoor pool, sauna, and steam room should be part of the all-inclusive package. The cocktails throughout the resort were fantastic, just remember to specify if you want alcohol in them

Thank you, Royalton, for an amazing experience!

Royalton Riviera Cancún: Resort Familiar Todo Incluido, Playa y Diversión

Opened in 2015, the Royalton Riviera Cancun Resort & Spa is a modern all-inclusive resort offering a variety of amenities and services to cater to different types of travelers.

Outdoor Pools

Casino

Beach Access

Bars

Experience luxury at Royalton Riviera Cancun, an all-inclusive resort and casino offering stunning beaches and vibrant nightlife in Quintana Roo.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

The resort offers a variety of dining options, including a buffet and several à la carte restaurants, each with its own unique menu.

Gourmet Marche Buffet

Zen Japanese Restaurant

Hunter Steakhouse

Grazie Italian Trattoria

Agave Mexican Cuisine

Beach Club Grill

Dining Options at Royalton Riviera Cancun

Dining options at royalton riviera cancun overview.

Royalton Riviera Cancun invites you to indulge in a culinary journey that spans the globe, right within the comforts of this upscale all-inclusive resort. Whether you crave the vibrant flavors of Mexico, the delicate artistry of Japanese cuisine, or the rustic charm of Italian fare, the resort’s dining venues deliver fresh, expertly crafted dishes that delight every palate. The highlight is the Gourmet Marche Buffet, a spacious, vibrant dining experience where you can sample a diverse range of starters, mains, and desserts, all presented with flair.

Begin your meal with an array of tantalizing starters that set the tone for an unforgettable feast. At the Gourmet Marche Buffet, enjoy an enticing selection including assorted salads, fresh fruits, a cheese selection, delicate cold cuts, comforting soups, and a delightful bread station. If Japanese flavors call to you, the Zen Japanese Restaurant offers traditional miso soup, vibrant edamame, and refreshing seaweed salad. For a touch of classic elegance, the Hunter Steakhouse presents Caesar salad, French onion soup, and a zesty shrimp cocktail. Meanwhile, Agave Mexican Cuisine tempts with creamy guacamole, melted queso fundido, and zesty ceviche. Beach Club Grill offers casual starters perfect for sharing, including crispy chicken wings, hearty nachos, and cheesy quesadillas.

The mains at Royalton Riviera Cancun are crafted to satisfy all tastes and cravings. Dive into the Gourmet Marche Buffet’s grilled meats, fresh seafood, pasta station, authentic Mexican specialties, Asian dishes, and vegetarian options that highlight vibrant local and international flavors. At Zen Japanese Restaurant, indulge in expertly prepared sushi rolls, sizzling teppanyaki dishes, crisp tempura, and savory grilled meats. Meat lovers will rejoice at Hunter Steakhouse, featuring premium rib-eye steak, tender filet mignon, succulent lobster tail, and perfectly grilled chicken. Grazie Italian Trattoria serves up hearty pasta dishes, wood-fired pizzas with a crisp crust, and creamy risottos for an authentic Italian experience. Agave Mexican Cuisine offers classic tacos, enchiladas rich with mole poblano, and slow-cooked carnitas bursting with flavor. For relaxed beachside dining, Beach Club Grill presents juicy burgers, classic hot dogs, grilled fish tacos, and fresh chicken wraps.

No meal is complete without a sweet finish, and Royalton Riviera Cancun offers a tempting dessert selection across every venue. From the Gourmet Marche Buffet, enjoy an assortment of pastries, ice cream, fresh fruits, cakes, and puddings that satisfy every sweet tooth. Zen Japanese Restaurant features delicate green tea ice cream and traditional mochi, while Hunter Steakhouse serves decadent chocolate lava cake, classic cheesecake, and silky crème brûlée. Grazie Italian Trattoria charms with rich tiramisu, creamy panna cotta, and luscious gelato. Agave Mexican Cuisine rounds out the experience with churros, smooth flan, and moist tres leches cake. Beach Club Grill offers casual sweets like fruit salad, ice cream, and cookies, perfect for a light indulgence.

Royalton Riviera Cancun complements its exquisite food offerings with a vibrant array of beverages. From signature cocktails to fresh juices, and fine wines to craft beers, you’ll find the perfect refreshment to accompany your meal or relax by the pool. Be sure to experience the resort’s special themed dining nights and unique culinary events that showcase local ingredients and innovative preparations, adding an extra layer of excitement to your stay. Whether you're gathering with family, enjoying a romantic dinner, or celebrating a special occasion, the resort’s diverse dining and drink options promise an exceptional experience.

 Assorted salads, fresh fruits, cheese selection, cold cuts, soups, miso soup, edamame, seaweed salad, Caesar salad, shrimp cocktail, guacamole, queso fundido, ceviche, chicken wings, nachos, quesadillas.

 Grilled meats, seafood, pasta, Mexican specialties, Asian dishes, vegetarian options, sushi rolls, teppanyaki, tempura, rib-eye steak, filet mignon, lobster tail, grilled chicken, wood-fired pizzas, risotto, tacos, enchiladas, mole poblano, carnitas, burgers, hot dogs, grilled fish tacos, chicken wraps.

 Pastries, ice cream, fresh fruits, cakes, puddings, green tea ice cream, mochi, chocolate lava cake, cheesecake, crème brûlée, tiramisu, panna cotta, gelato, churros, flan, tres leches cake, cookies.

Descubre el lujo del Royalton Riviera Cancun: un resort todo incluido con casino. ¡Haz tus maletas y vive unas vacaciones inolvidables en la playa!

Royalton Riviera Cancún: Resort Todo Incluido Frente al Mar

Benito Juárez Municipality

Unlimited access to all restaurants and bars without reservations.

All-Inclusive Dining

Exclusive amenities including private check-in, butler service, and access to exclusive areas.

Diamond Club

An adults-only area offering a serene environment with its own pools and dining options.

Hideaway Adults-Only Section

A full-service spa offering massages, facials, and hydrotherapy circuits.

Royal Spa

Supervised activities and entertainment for children aged 4-12.

Kids' Club

Dedicated space with games and activities for teenagers.

Teens' Club

A modern gym equipped with cardio and strength training equipment.

Fitness Center

Complimentary non-motorized water sports including kayaking, snorkeling, and paddleboarding.

Water Sports

Evening performances including live music, theater shows, and themed parties.

Entertainment Shows

Available for guests seeking in-room dining at any time.

24-Hour Room Service

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Overview 

Nestled along the pristine shores of Cancún, Mexico, the Royalton Riviera Cancun is a luxurious all-inclusive resort that perfectly blends upscale comfort with vibrant Caribbean energy. This expansive beachfront paradise offers an unbeatable combination of family-friendly amenities, gourmet dining, and exclusive experiences to satisfy travelers seeking a memorable getaway.

Unforgettable dining experiences at your fingertips

Food lovers will delight in the resort's all-inclusive dining offering unlimited access to a variety of restaurants and bars without the hassle of reservations. From flavorful Tex-Mex specialties to fresh, expertly prepared seafood and international cuisine, every palate is catered to with impeccable quality and hygiene standards. Whether enjoying a casual buffet breakfast or an elegant à la carte dinner, guests can indulge in diverse flavors that make vacation dining truly special.

Exclusive luxury with the Diamond Club and Hideaway options

Elevate your stay by upgrading to the Diamond Club, which unlocks exclusive amenities including private check-in, personalized butler service, and access to tranquil lounges and pools away from the buzz. For those seeking serene adults-only vibes, the Hideaway section provides a peaceful retreat with its own pools and dining options, perfect for relaxing in style and privacy.

Royalton Riviera Cancun shines as a family destination with dedicated Kids' and Teens' Clubs offering supervised activities, games, and entertainment for children aged 4-12 and teenagers. Parents can unwind while the kids enjoy splash pads, pools, and engaging events designed especially for them. The resort’s spacious pool areas and splash pads ensure endless aquatic fun for all ages.

 including kayaking, snorkeling, and paddleboarding to explore the crystal-clear Caribbean waters.

 for those late-night cravings or private in-room dining indulgences.

 equipped with cardio and strength training equipment for staying active during your stay.

Indulge in the Royal Spa’s full suite of treatments including massages, facials, and hydrotherapy circuits designed to rejuvenate both body and mind. The serene beach setting and well-kept grounds dotted with local wildlife like iguanas and colorful birds create a tranquil backdrop for unwinding. Whether soaking up the sunrise on the soft sand or enjoying a soothing massage, guests find a perfect balance of activity and relaxation.

What guests love about Royalton Riviera Cancun

 with fresh ingredients and diverse global cuisines.

 including kids' and teens' clubs that keep young guests entertained and engaged.

 provide peaceful escapes for relaxation away from family areas.

 known for friendliness, helpfulness, and personalized attention.

Whether you're seeking a lively family vacation, a romantic escape, or a luxurious all-inclusive experience in Cancún, Royalton Riviera Cancun offers the perfect blend of comfort, exciting activities, and outstanding hospitality. Pack your bags and prepare for a vacation filled with **unforgettable moments**.

Quintana Roo

Descubre el Royalton Riviera Cancun, un resort 5-star en Playa del Carmen con opciones gastronómicas, spa y actividades acuáticas. ¡Reserva tu experiencia ahora!

Lujo en Cancún: Resort Royalton Riviera con Todo Incluido

Disfruta de la mejor gastronomía en Royalton Riviera con buffets, restaurantes de sushi, italianos y más. Calidad y sabor en cada plato. ¡Reserva hoy!

Gastronomía en Royalton Cancún: Restaurantes y Bufets

Tips para aprovechar al máximo tu visita: actividades, spa, clubes infantiles y más en Royalton Riviera Cancun. ¡Planea unas vacaciones perfectas!

Royalton Riviera Cancún: Resort Familiar Todo Incluido, Playa y Diversión

Alojamiento

Delicias culinarias

Ubicación y atracciones cercanas

Aspectos destacados

Preguntas frecuentes

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