Home

Download

Benefits

Benito Juárez

North America

Mexico

Nestled along the stunning coastline of Cancún, the Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, is a premier lodging destination that promises an unforgettable vacation experience. This upscale all-inclusive resort features luxurious accommodations, top-notch amenities, and direct beach access, making it an ideal choice for families, couples, and solo travelers alike. With its vibrant atmosphere, the resort offers a perfect blend of relaxation and adventure, ensuring guests enjoy the best of both worlds.

The Royalton Riviera Cancun features a variety of luxurious rooms and suites designed to cater to every guest's needs. Each accommodation is equipped with modern amenities, including:

Private balconies with stunning ocean views.

Luxurious bathrooms with modern fixtures.

24-hour room service for added convenience.

Guests can indulge in a diverse array of dining options at the Royalton Riviera Cancun. The resort boasts 12 bars and restaurants, offering everything from local Mexican cuisine to international flavors. Highlights include:

Tex-Mex specialties at the on-site restaurant.

Buffet-style meals with a variety of choices.

The resort is packed with amenities that cater to both relaxation and adventure. Guests can enjoy:

Multiple outdoor pools and a splash pad for kids.

A full-service spa offering various treatments.

Daily entertainment and activities for all ages.

Conveniently located on the Carretera Federal 307, the Royalton Riviera Cancun is just a short drive from popular attractions such as:

The vibrant nightlife of Playa del Carmen.

Upscale all-inclusive resort with outdoor pools, a spa & direct beach access, plus 12 bars & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE

My wife and I stayed at the Hideaway at Royalton Riviera in the Summer. Other than being blisteringly hot during the August heat, the trip was incredible. Rooms were clean and well kept, the resort was beautiful, and the beaches were well cleaned despite the amount of sargassum they had to contend with each day. Staff were welcoming and kind whenever we’d see them around and they never pushed too hard for the spa or excursions. There were plenty of choices for delicious food too! Over our seven days we tried almost every restaurant with zero complaints. Our only real gripe from the whole week would be that the mini fridge could have been better stocked as there were some days where drinks just simply were not replaced. Other than that this was a perfect trip and we’re already considering coming back this summer with our kids for another week of fun.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB

When we booked this resort, THE REVIEWS were great, but later negative ones worried us. We upgraded to DIAMOND CLUB, and check-in was a breeze with drinks, snacks, and an overview of the resort.

THE ROOM was nice but dated, with a slight smell that we got used to. Maid service was adequate, and the mini fridge was stocked daily. The AC worked intermittently, but it wasn’t a big issue. We had two BUTLERS, Alonzo & Jocelyn, who were excellent, quickly handling requests and reservations.

THE RESORT is a bit dated, with older pools needing renovation, but service at the Diamond Club pools was fantastic. Staff worked hard to keep everything clean. MOSQUITOES were mainly an issue at the beach. The sand was nice, but the water was murky, so we spent more time by the pools.

THE FOOD was outstanding—the best we've had at any Caribbean all-inclusive. Everything tasted fresh, and hygiene standards were high. Many food options were available, including buffets, à la carte restaurants, and snack bars. We were vigilant with hygiene and stayed healthy.

ENTERTAINMENT was hit or miss, but there was a decent variety. THE STAFF were incredibly friendly and hardworking, gracious when tipped. Some CONSTRUCTION near the main pool was noisy but didn’t affect the Diamond Club area. We skipped the spa due to high prices and used the beach massage services instead.

Negatives: The alcohol quality was disappointing, even in Diamond Club. Many drinks lacked a buzz, and the selection was limited. Also, the resort is isolated, with limited excursion options nearby.

TO SUM UP, the Diamond Club upgrade was worth it for the personalized service, quieter pools, and lounge access. While the resort isn’t a 5-star due to dated facilities, the food and service are excellent. Proximity to the airport is a plus, but better alcohol options would be needed for us to return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB

Buffet food was 97% inedible and tasteless. Rooms were dirty, stained sheets, with dirt layer to it. Hallways smelled of garbage and the stairwell was the worst.  0/5 stars

Had our room broken into while at the spa and an expensive ring from a long dead relative stolen. Reported it within 30 minutes of arrival after checking to see if it was misplaced in the room. (Entire room was searched sheet by sheet and all luggage was checked). They scanned the door to see if it had been opened in that time by someone else and was notified no body had entered by the door was wide open when we returned (which it was not like that when we left). No cameras in any of the halls to check.  -100/5 stars

Alcohol is watered down unless you tip the bartenders (which you should still everyone here and it is expected). Almost all restaurants are reservations a day before available on the app only. With the only decent food being at the Italian and the Japanese restaurant. 2.5/5 stars

Very loud if close by the main pool and 18+ events definitely had children present. 1/5 stars

The entitled nature of people who walked behind and stood behind a beach wedding gawking were incredibly rude and nothing was done to prevent that or the construction from happening during the vows. -1000/5 stars

Multiple outages of food items, cups, and the power even went out to our building in the middle of a shower.  1/5 stars

Cleaning service was otherwise nice and as helpful as they could be. Coffee people were superb and the wedding photographers and other photographers were wonderful as well. 5/5 stars

Spa service was well done though the deep tissue was more of a regular massage. 4.5/5 stars

Beautiful view at the beach and well maintained  with iguanas, mockingbirds, great kiskadee bird  found throughout the beach front. Sunrise is peaceful and the sand with the big clean view is gorgeous. 5/5 stars

You must have the app for the hotel as well as your transportation so expect to download those before hand. 2/5 stars (I hate having an app for everything sorry)

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE

My family just returned home from a magnificent stay at the Royalton Riviera! We have 2 young kids and with all the family friendly amenities, we couldn't have been happier with this resort.

We would strongly recommend this resort, and moreover splurging if you can on staying in the diamond club. We found it was well worth the additional cost and the service was second to none. Our butlers, Gina and Eduardo went out of their way to make sure we had everything we needed, and also went above and beyond making us feel incredibly pampered.

We were very impressed by the restaurants and food overall. They had a wide selection of different types of cuisine all of which were delicious. Our favorite was the Texmex restaurant. The buffet also had a nice assortment for breakfast and lunch!

The kids' club was a welcomed activity for our little ones, and we were impressed by the facilitators and variety of events planned.

Out of the beach, the pools, splash pad, and kids' club, we can confidently say, for families with kids under 5 this is the place to be!

Check-in and check-out were virtually seamless, completed in mere minutes at the diamond club desk. Alexandro assisted us with our check-out and was incredibly helpful!

There are a fair number of very negative reviews on here, however do not be influenced by those. A fabulous vacation is right around the corner at the Royalton. Our family is excited to visit again soon!

Thanks to all the staff who made this trip so memorable!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE

I had the pleasure of photographing a fantastic Sikh / Pakistani wedding at the Royalton Riviera Cancun, a few years back and I can confidently say this hotel is exceptional. The staff goes above and beyond to ensure you’re taken care of at every turn, and the entire resort is kept in pristine condition.

The pool areas are spacious with plenty of sun loungers.

For food, the variety of restaurants is impressive. The seafood is always fresh. It was incredible and had something to suit every taste.

The lobby bar quickly became my favorite spot—it’s elegant, air-conditioned,The entertainment was enjoyable, but I felt it ended a little early most nights, often by 10:30 PM. The White Party on Fridays was fantastic, but it wrapped up just as the atmosphere was at its peak!

The hotel shop was quite pricey for snacks, but room service was reliable for getting crisps, sweets, and nuts.

The beach is stunning, and while there’s some seaweed, it’s cleared away each morning. I found the spa quite expensive for what it offered—access to the indoor pool, sauna, and steam room should be part of the all-inclusive package. The cocktails throughout the resort were fantastic, just remember to specify if you want alcohol in them

Thank you, Royalton, for an amazing experience!

Royalton Riviera Cancun: Luxury All-Inclusive Family Resort in Cancún

Outdoor Pools

Casino

Beach Access

Bars

Experience luxury at Royalton Riviera Cancun, an all-inclusive resort and casino offering stunning beaches and vibrant nightlife in Quintana Roo.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Experience luxury at Royalton Riviera Cancun! Enjoy all-inclusive amenities, stunning ocean views, and vibrant nightlife. Book your getaway today!

Royalton Riviera Cancun: Luxury All-Inclusive Family Resort in Cancún

Accommodations

Dining & Culinary Delights

Amenities & Activities

Location & Nearby Attractions