Name: Hotel New Otani Tokyo The Main
Address: Japan, 〒102-8578 Tokyo, Chiyoda City, Kioichō, 4−１ ホテルニューオータニ ザ・メイン

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Chiyoda

Asia

Japan

東京の中心、千代田区に位置するホテルニューオータニ東京 ザ・メインは、歴史と現代性が融合した贅沢な宿泊体験を提供します。都会の喧騒から一歩離れ、静寂と優雅さに包まれたこのホテルは、ビジネスや観光の拠点として理想的な場所です。

ホテルニューオータニ東京 ザ・メイン：洗練された都市のオアシス

Tranquil hotel featuring 42 restaurants & bars, plus spas, pools & a 400-year-old garden.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURJNE8tUUF3EAE&d=17924085&t=1

places/ChIJ89uL5HyMGGAR1dzxjZ5iufQ/reviews/ChZDSUhNMG9nS0VJQ0FnTURJNE8tUUF3EAE

Never again for us as check-in took a year off my life and was a horrible start to the holiday. I wish I'd been more diligent reading the poor reviews - which are accurate. If our check-in had been seamless, ratings would be 4 out of 5.

Room perfectly fine, pajamas okay (have had better at American Tokyo hotels), room service fine, gym small but does the job, rose garden okay (but not worth a detour to see), we got complimentary boiled sweets in the room, which was the most luxurious part of the stay.

This is a large mini-city of a hotel, but getting tired and not as grand as it pretends. No amazing views of anything, and the round restaurant & tiny bar are like a 70s sitcom, worth having a look, but not paying for. Not usefully close to a subway station - 15 min trek.

The bad stuff - travelling from the UK meant we'd been on the go for nearly 24 hours.

Our documented reservation had been made for at least 6 months and clearly stated a room for two people, with agreed cost.

At check-in desk, they insisted the room was for one person and we'd have to almost pay double for the other person.

This felt like a scam and we weren't prepared to pay so much extra.

So, in our frazzled state, despite trying to negotiate and understand the insanity, we resigned ourselves to looking for another hotel and started googling - a 'never again' moment.

After an hour of sitting there in a state of confusion and frustration, the manager finally agreed to honour the original booking, at a reduced increased price. We took it. But never again.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURnbDV6NVhBEAE&d=17924085&t=1

places/ChIJ89uL5HyMGGAR1dzxjZ5iufQ/reviews/ChZDSUhNMG9nS0VJQ0FnTURnbDV6NVhBEAE

Overall a good stay, room is spacious but kind of old. The breakfast place is lovely but sometimes get too busy. They can improve more on food quality. Service is excellent; efficient and helpful staff.
There is a very nice teppanyaki restaurant located in their beautiful Japanese garden.. these are the best part of our stay.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUR3aHNfV1VREAE&d=17924085&t=1

places/ChIJ89uL5HyMGGAR1dzxjZ5iufQ/reviews/ChZDSUhNMG9nS0VJQ0FnTUR3aHNfV1VREAE

Beautiful hotel. The location is okay depending on which tower. As it is big it takes time to walk.

The garden and restaurant selection is top notch! Everything is fabulous - while pricey it is well deserved

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNJanV2UlNREAE&d=17924085&t=1

places/ChIJ89uL5HyMGGAR1dzxjZ5iufQ/reviews/ChZDSUhNMG9nS0VJQ0FnTUNJanV2UlNREAE

So disappointed with this hotel. I
moved out from an excellent hotel Mitsui Garden Hotel to come to Otani cause i thought i was going to experience luxury. Treat myself and my daughter. On the contrary. Overcrowded... treat you like sheep. Boss you, order you, no respect. Disappointed absolutely. The rooms are old.
The arrogant waiter at breakfast told me to stand back in queue cause i couldn't find my daughter in the crowded breakfast area. So rude and disrespectful. The nicest part of this hotel is the Japanese garden which is absolutely beautiful. This is the only credit that i can give this hotel.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNmN05lb2hnRRAB&d=17924085&t=1

places/ChIJ89uL5HyMGGAR1dzxjZ5iufQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUNmN05lb2hnRRAB

From booking through checkout, we had a wonderful time on-site. The location is absolutely beautiful--while walking around the garden it was difficult to believe we were in the middle of Tokyo. The staff was very kind and helpful and everything was very professional.

The only constructive criticism I have is that our room was very dusty. We were sneezing and coughing after returning to our room each day and it was difficult to communicate this to the staff. In the end we weren't able to get this issue resolved prior to checkout, so unfortunately we spent the days we were staying there sniffling and using tissues. Aside from this, the experience was very good.

千代田区東京のホテルニューオータニ本館｜ラグジュアリー滞在

皇居や東京駅すぐの快適な宿泊体験！ホテルニューオータニ東京で贅沢な時間を過ごし、東京の魅力を満喫しよう。今すぐ予約！

東京千代田区のホテルニューオータニ ザ・メイン｜豪華な宿泊体験

Chiyoda Municipality

Hotel New Otani Tokyo The Main

Tokyo

東京千代田区にあるホテルニューオータニ本館で、最高のラグジュアリーと便利なロケーションを楽しもう。レストランや庭園も充実。

東京千代田区のホテルニューオータニ本館 - ラグジュアリー滞在体験

千代田区のホテルニューオータニ本館で、快適な宿泊と便利なアクセスを体験。東京の主要観光スポットへ簡単にアクセス可能。

東京千代田区のホテルニューオータニ本館 - 快適な滞在と便利なアクセス

千代田区のホテルニューオータニ本館が提供する、便利なアクセスと豪華な施設で、東京での滞在を満喫しよう。

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