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Singapore

Guests frequently praise the hotel's prime location, modern amenities, and exceptional service. The rooftop infinity pool and proximity to Orchard Road shopping are standout features. Some guests note that the breakfast area can get crowded during peak times.

Discover jen singapore orchardgateway by shangri-la: a vibrant urban oasis in the heart of orchard road singapore.

Nestled at 277 Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers travelers a unique blend of cosmopolitan comfort and innovative amenities, perfect for foodies, digital nomads, and trend-conscious explorers alike. This stylish hotel is famed for its prime location directly above Somerset MRT Station, providing seamless access to Singapore’s premier shopping district, including Orchard Road's vibrant retail and dining experiences.

JEN Orchardgateway stands out with its cutting-edge technology and thoughtful touches—like the innovative swim suit spin dryer in guest bathrooms and robot-delivered chocolates that add a playful luxury to your stay. The rooftop infinity pool offers a breathtaking city panorama, inviting guests to unwind with laps or cocktails at the tiki bar, making it a refreshing urban retreat. Spacious rooms feature huge, comfortable beds and a variety of complimentary extras to ensure a restful visit.

Start your day with an extensive breakfast buffet featuring an international menu that changes daily, though be aware it can get busy during peak hours. The hotel’s 24-hour dining options make late-night cravings easy to satisfy, while the rooftop tiki bar offers a stylish spot to sip cocktails against the glowing city skyline. With many eateries nearby and direct access to shopping malls via lifts, guests enjoy unmatched convenience and variety just steps away.

Guests rave about the hotel's friendly and polite staff, spacious and clean rooms, and the unbeatable location that links directly to the bustling shopping district. The rooftop pool is a highlight for many, offering a serene escape with stunning views. While some have noted a decline in breakfast quality and occasional overcrowding, the overall sentiment remains positive, especially praising the convenience and modern amenities.

What time is check-in and check-out at JEN Singapore Orchardgateway by Shangri-La?

 Check-in is from 3:00 PM, and check-out is until 12:00 PM.

 Yes, airport transfers are available for a fee.

Is there a fitness center available at the hotel?

 Yes, the hotel has a well-equipped fitness center accessible 24/7.

 Yes, the hotel features a rooftop infinity pool with panoramic city views.

Asia

JEN Singapore Orchardgateway by Shangri-La is a modern lodging destination located at 277 Orchard Road, Singapore 238858. This hotel is perfectly situated in the heart of Orchard, Singapore's premier shopping district, making it an ideal choice for travelers seeking convenience and luxury. With its vibrant atmosphere, the hotel offers a unique blend of comfort and contemporary design, featuring a rooftop pool that provides stunning city views and a variety of amenities to enhance your stay.

The hotel features spacious and well-appointed rooms that cater to both leisure and business travelers. Key features include:

Modern bathrooms with high-tech amenities

Guests can indulge in a variety of dining options, including:

A complimentary breakfast buffet featuring international cuisine

Rooftop bar with stunning views of the skyline

JEN Singapore Orchardgateway offers a range of amenities to enhance your stay, including:

Fitness center equipped with modern equipment

Direct access to Orchard Road shopping and dining

Conveniently located in Orchard, the hotel is surrounded by numerous attractions, including:

Orchard Road shopping malls and boutiques

Somerset MRT Station for easy transportation

Cultural attractions such as the National Museum of Singapore

Understated quarters in a cosmopolitan hotel with a rooftop pool, 24-hour dining & free breakfast.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNfZy0tZGlBRRAB&d=17924085&t=1

places/ChIJE49v1JAZ2jERWDP05HHNONo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNfZy0tZGlBRRAB

I was staying in Jen multiple times and it was usually always offered good combination of great location and friendly service. Also booking directly with last minute cancellation option is great. Unfortunately with the time quality is going down. Breakfast is not only overcrowded, but the quality of the food dropped dramatically. Despite 10% automatic servicing charge on your bill, it looks that some employees, especially the pool team really lost connection to reality. They are lazy, have the pool area not under control and just being there physically, but not mentally. We spent 13 nights in the hotel this month and this will be my last stay despite that Im a high level loyalty member. The price-quality is really not worth anymore.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUN2c1pib3RRRRAB&d=17924085&t=1

places/ChIJE49v1JAZ2jERWDP05HHNONo/reviews/ChdDSUhNMG9nS0VJQ0FnSUN2c1pib3RRRRAB

Love this hotel so much! They have the best technology and service available!

Why I chose to come back is because in their toilets they have this cool machine where it helps to spin dry my swim suit.

Lovely pool view, food is superb and Service is always on par!

Good place for shopping nearby as they have lifts that bring you into the mall!

So convenient!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcmM2anZ3RRAB&d=17924085&t=1

places/ChIJE49v1JAZ2jERWDP05HHNONo/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcmM2anZ3RRAB

We stayed 5 nights. The rooms are comfortable with huge beds and lots of free extras. The breakfasts are amazing with a large international choice that changes every day. The pool is great with city views and we always managed to get a table. The staff are so polite and helpful. The location is central and is above Somerset MRT Station with a sneaky direct elevator to avoid tackling the mall! Thanks team

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNfN3JyTTJBRRAB&d=17924085&t=1

places/ChIJE49v1JAZ2jERWDP05HHNONo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNfN3JyTTJBRRAB

Fabulous hotel, amazing pool big enough to do laps, such comfortable beds. Great location near lots of eateries. Fully recharged after our stay. Loved the robot and the chocolates that it delivered!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2MmJURU1BEAE&d=17924085&t=1

places/ChIJE49v1JAZ2jERWDP05HHNONo/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2MmJURU1BEAE

Nice place. Rooms are spacious and clean. Does have a breakfast buffet but I opted not to participate.  Rooftop pool and tiki bar was nice. There are many open spaces here to enjoy. Only thing is a little confusing is the front desk for check in is on the tenth floor. This hotel is right in the shopping district so ground floor is busy. Lots of things to do  nearby.

Luxury Stay at JEN Singapore Orchardgateway Hotel

Opened on 26 April 2014, JEN Singapore Orchardgateway by Shangri-La is an integrated development combining a hotel, shopping mall, and office tower. It is situated above Orchard Gateway mall and directly connected to Somerset MRT station, offering guests unparalleled convenience.

Rooftop Pool

24-hour Dining

Free Breakfast

Experience comfort and luxury at JEN Singapore Orchardgateway by Shangri-La, perfectly located on Orchard Road in the vibrant city of Singapore.

JEN Singapore Orchardgateway by Shangri-La

A vibrant all-day dining restaurant offering a variety of Singaporean, Asian, and international cuisines.

Singapore Laksa

Chili Crab

Hainanese Chicken Rice

Satay Platter

Vegetable Spring Rolls

Kaya Toast

Mango Sticky Rice

Gula Melaka Panna Cotta

Chendol

Makan@Jen Menu

Makan@Jen Menu Delights at JEN Singapore Orchardgateway by Shangri-La 

Nestled in the heart of Singapore’s bustling Orchard Road, JEN Singapore Orchardgateway by Shangri-La presents 

 — a vibrant all-day dining destination showcasing a rich blend of Singaporean, Asian, and international cuisine. Whether you're craving iconic local flavors or fresh innovative dishes, this menu is a flavorful journey through the city-state’s culinary gems.

Begin your meal with a selection of vibrant starters that balance freshness and bold flavors. The 

 features tender chicken and beef satay, perfectly paired with a rich peanut sauce and crisp cucumber and onion slices. Alternatively, the 

 are delicately wrapped with rice paper filled with vermicelli noodles, tofu, and fresh mint leaves, served alongside peanut sauce for dipping. For a taste of local tradition, the 

 offers a nostalgic delight with coconut jam and butter on toasted bread, served with comforting soft-boiled eggs seasoned with soy sauce and black pepper.

Mains showcasing Singapore’s iconic flavors

Dive into classic Singaporean dishes that capture the essence of local gastronomy. The 

 is a rich and fragrant noodle soup blending creamy coconut milk with rice noodles, succulent prawns, fish cake, crunchy bean sprouts, and fresh laksa leaves, finished with a spicy chili paste kick. The legendary 

 showcases whole mud crab cooked in a luscious chili sauce melded with garlic, ginger, and coriander for a bold, aromatic experience. For a comforting staple, the 

 presents tender chicken paired with fragrant jasmine rice, complemented by garlic, ginger, cucumber, and a trio of savory sauces including chili and soy that make it a beloved dish worldwide.

Conclude your meal with a selection of desserts that offer a perfect balance of tropical sweetness and creamy textures. The 

 features luscious ripe mango served atop glutinous rice enriched with coconut milk and sprinkled with toasted sesame seeds for a delightful bite. The 

 blends the creaminess of coconut milk with the deep caramel notes of palm sugar, accented by vanilla bean for a silky finish. For a traditional refreshment, 

 offers a cooling treat of green rice flour jelly, creamy coconut milk, palm sugar syrup, red beans, and shaved ice — a perfect respite from the tropical heat.

Discover luxury at JEN Singapore Orchardgateway by Shangri-La! Enjoy stunning views, vibrant shopping, and gourmet dining. Book your getaway now!

Luxury Hotel in Orchard, Singapore - JEN by Shangri-La

Singapore Municipality

Enjoy panoramic views of Singapore's skyline from the hotel's rooftop infinity pool.

Rooftop Infinity Pool

Stay active with modern cardio and strength-training equipment available 24/7.

Fitness Center

Exclusive access for Club Room guests, offering complimentary breakfast, evening cocktails, and snacks.

Club Lounge Access

Versatile venues accommodating up to 100 guests for meetings and events.

Event Spaces

jen singapore orchardgateway by shangri-la hotel overview and amenities overview 

Nestled in the heart of Singapore's vibrant Orchard district, JEN Singapore Orchardgateway by Shangri-La offers an exceptional urban retreat for savvy travelers craving the perfect blend of style, convenience, and relaxation. This cosmopolitan hotel boasts a prime address at 277 Orchard Road, placing guests just steps from the city’s premier shopping, dining, and entertainment options. Whether you're a foodie hunting for local flavors, a digital nomad seeking seamless comfort, or a trend-conscious traveler looking for top-tier amenities, Jen Singapore Orchardgateway caters to every desire with flair.

modern accommodations with thoughtful extras

Step inside contemporary rooms that impress with spacious layouts, plush beds, and smart technology designed to enhance your stay. Guests rave about thoughtful amenities like in-bathroom swim suit spin dryers—perfect for a day by the pool—as well as the friendly and attentive service that keeps coming back visitors coming back for more. With complimentary extras and a focus on comfort, every detail is curated to make your stay seamless and refreshing.

One of the crown jewels of the hotel is its stunning rooftop infinity pool. Here, you can soak up panoramic views of Singapore’s iconic skyline while enjoying a refreshing swim or lounging under the sun. The pool area also features a tiki bar, adding a tropical twist to your relaxation time. Whether you want to do laps in the morning or sip cocktails at sunset, this elevated haven offers a perfect escape from the bustle below.

Stay energized with access to a 24-hour fitness center equipped with the latest cardio and strength-training machines. Whether you're an early riser or a night owl, maintaining your workout routine is effortless here. The hotel’s wellness offerings ensure you feel your best throughout your trip, balancing indulgence with vitality.

Guests staying in Club Rooms can enjoy privileged access to the Club Lounge, a stylish space offering complimentary breakfast, evening cocktails, and a selection of snacks. This exclusive retreat is perfect for mingling or unwinding after a busy day exploring Singapore. The lounge’s inviting ambiance complements the hotel’s overall dedication to thoughtful hospitality.

JEN Singapore Orchardgateway also provides versatile event spaces suitable for business meetings, conferences, or social gatherings. With venues accommodating up to 100 guests, equipped with modern facilities, the hotel is a smart choice for hosting memorable occasions in an accessible, upscale environment.

unmatched location for shopping and transport

Situated directly above Somerset MRT Station, the hotel offers seamless connectivity to the rest of Singapore, making exploring effortless. Direct elevator access into Orchardgateway mall means you’re steps away from high-end boutiques, gourmet eateries, and entertainment venues. This unbeatable location makes JEN Singapore Orchardgateway a magnet for guests who want to combine city excitement with serene luxury.

key offerings at jen singapore orchardgateway

 – Dive into stunning city views with no additional charge.

 – Open 24/7 with high-quality cardio and strength equipment.

 – Complimentary breakfast, evening cocktails, and snacks for Club Room guests.

 – Flexible venues for meetings or social events accommodating up to 100 guests.

Central Region

Experience the best of Orchard Road at JEN Singapore Orchardgateway. Enjoy modern amenities, rooftop pool, and prime location above Somerset MRT.

Luxury Hotel in Orchard Singapore | JEN Singapore Orchardgateway

Stay at JEN Singapore Orchardgateway for convenient access to shopping, dining, and entertainment in Orchard Road, Singapore's premier shopping district.

Best Singapore Stay: JEN Orchard Gateway | Modern & Central

Discover top dining, shopping, and leisure options from JEN Singapore Orchardgateway, located above Orchard Gateway mall and connected to Somerset MRT.

Luxury Stay at JEN Singapore Orchardgateway Hotel

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