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Guests frequently praise the hotel's excellent location, attentive staff, and comfortable accommodations. The on-site restaurant, Guelfi e Ghibellini, is noted for its traditional Tuscan and Mediterranean cuisine, though some guests have mentioned limited menu options.

Palazzo Firenze by Baglioni Hotels & Resorts in Florence Italy: A Luxurious Stay in the Heart of Tuscany's Historic City Center.

Nestled in the vibrant streets of Florence, Palazzo Firenze by Baglioni Hotels & Resorts offers an exquisite blend of 18th-century elegance and modern luxury. This upscale hotel, located at Via Ghibellina 87, immerses guests in an authentic Florentine atmosphere enriched by refined décor and breathtaking views of the iconic Duomo. Perfectly situated in the city center, it is an ideal base for foodies, art lovers, and travelers seeking an immersive Tuscan experience.

Unparalleled Hospitality and Impeccable Service

Guests consistently commend the staff for their genuine warmth and professionalism. From the ever-present concierge to the attentive restaurant personnel, the team at Palazzo Firenze ensures every visitor feels cared for without ever feeling intruded upon. This commitment to personalized service creates an inviting ambiance where comfort meets discretion, leaving guests feeling truly at home.

Sophisticated Rooms with Stunning City Views

The rooms at Palazzo Firenze are the epitome of understated luxury, combining elegant furnishings with modern amenities such as efficient air conditioning and reliable plumbing. Many accommodations boast spectacular views of Florence’s Duomo, allowing guests to wake up to one of Italy’s most iconic skylines. Whether you choose a junior suite or a boutique room, expect a tranquil and stylish retreat amidst the city’s historic charm.

Dining Experience: Traditional Tuscan Flavors

On-site dining at Guelfi e Ghibellini showcases Mediterranean and Tuscan cuisine crafted with fresh, local ingredients. The menu, while somewhat limited, delivers authentic flavors that celebrate the region’s culinary heritage. Guests enjoy a cozy piano lounge ambiance alongside carefully prepared dishes, making for a memorable gastronomic experience right at the hotel.

Palazzo Firenze warmly welcomes families, offering comfortable accommodations suitable for children. Additional conveniences include express check-in and contactless check-out for a seamless arrival and departure. Travelers can also request an airport shuttle service available from early morning until late night, ensuring smooth transfers to and from Florence’s airports.

The overall community sentiment towards Palazzo Firenze is overwhelmingly positive. Guests frequently highlight the hotel’s superb location, attentive staff, and plush accommodations as standout features. While the traditional Tuscan cuisine at the restaurant is well-loved, some visitors note the menu is somewhat limited, encouraging future diners to explore local eateries nearby as well.

Is Palazzo Firenze by Baglioni Hotels & Resorts pet-friendly?

 Yes, pets are welcome, with a limit of one pet not exceeding 33 lbs. A fee of EUR 50 per pet per stay applies, but service animals are exempt.

Does the hotel offer airport shuttle services?

 Yes, an airport shuttle is available on request from 6 AM to 1 AM for EUR 80 roundtrip per vehicle.

What are the check-in and check-out times?

 Check-in begins at 2:00 PM and check-out is by 11:30 AM, with express and contactless options available for convenience.

Europe

Italy

Nestled in the heart of Florence, the Palazzo Firenze by Baglioni Hotels & Resorts offers a luxurious escape that beautifully marries history with modern elegance. This refined 18th-century hotel, located on Via Ghibellina, is just a stone's throw from iconic attractions like the Duomo and Uffizi Gallery. As you step into the grand lobby, the rich textures and warm colors envelop you, setting the stage for an unforgettable stay. With its Tuscan restaurant and inviting piano lounge, every corner of this establishment whispers tales of Florence's vibrant culture and culinary heritage.

At Palazzo Firenze, dining is a celebration of Tuscan flavors. The on-site restaurant serves dishes that are not only visually stunning but also rich in taste. Indulge in the signature "Pici Cacio e Pepe," a traditional handmade pasta tossed in a creamy cheese and pepper sauce that melts in your mouth. Pair this with a glass of Chianti, and you have a meal that encapsulates the essence of Tuscany. Don't miss the chance to savor their decadent "Tiramisu," crafted with layers of espresso-soaked ladyfingers and mascarpone, offering a sweet finish to your culinary journey.

The hotel’s prime location on Via Ghibellina places you within walking distance of Florence's most treasured landmarks. Stroll to the majestic Duomo, marvel at the art in the Uffizi Gallery, or enjoy a leisurely walk along the Arno River. The vibrant atmosphere of Florence is just outside your door, with charming shops, bustling markets, and local cafés waiting to be explored. For those looking to delve deeper into the city’s history, guided tours can be arranged through the hotel, ensuring you don’t miss a single highlight.

One of the standout features of Palazzo Firenze is its stunning rooftop terrace, offering panoramic views of the Florence skyline. Imagine sipping a glass of Prosecco as the sun sets behind the Duomo, painting the sky in hues of orange and pink. Additionally, the hotel’s commitment to personalized service ensures that every guest feels special. From complimentary welcome treats to tailored recommendations for exploring the city, the staff goes above and beyond to create a memorable experience.

What is the best time to visit Palazzo Firenze?

 The best time to visit is during the spring and fall when the weather is mild and the city is less crowded.

 Yes, a delicious breakfast featuring local specialties is included with your stay.

 The hotel is conveniently located near the Duomo, Ponte Vecchio, and the Uffizi Gallery.

Experience the charm and luxury of Palazzo Firenze by Baglioni Hotels & Resorts. Whether you're here for a romantic getaway, a family vacation, or a solo adventure, this exquisite hotel promises a stay filled with unforgettable moments. Book your experience now and immerse yourself in the beauty of Florence.

Refined quarters in an upmarket 18th-century hotel with a Tuscan restaurant & a piano lounge.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmaWRMYXJBRRAB&d=17924085&t=1

places/ChIJJ9GCOAZUKhMRuCFIeQlEgvI/reviews/ChdDSUhNMG9nS0VJQ0FnSURmaWRMYXJBRRAB

I stayed at The Palazzo Firenze by Baglioni hotels and resort for a family summer vacation, as an international visitor I hoped that this would be the start of an amazing vacation with my family but instead, it was a nightmare.

I checked into the hotel and was given my room information (we reserved a family junior suite which I paid over $10,000 US for).

We tried to settle in and began to notice concerns with the cleanliness of the space.

Our suite had two bathrooms, when we went to take a shower, one of the showers didn’t work at all, we informed the hotel and they said that there wasn’t anyone on site to repair it. Unacceptable, but there wasn’t anything I could do about it. Went to use the second bathroom and the shower head was extremely dirty (when wiped with the washcloth, it looked like brown and black soot was on it). Looking up to clean the shower head, you noticed mold on the ceiling. Along with the mold, it looked as if there was a leak that dripped down that corner of the ceiling (which explains the mold problem). The walls were dirty in the bathroom, there was a draining issue in the stand up shower… there were visible marks of a bar of soap and film marks on the edge of the tub. A used tag was on the tub ledge, there was a hole in the wall and the floor had visible debris as if it hadn’t been swept.

Thank goodness I booked with a travel company who was able to get me and my family moved to a different location immediately. If not my family and I would have wasted thousands of dollars for a service that didn’t live up to their reputation.

I do not recommend anyone to book in this location

January 16, 2025 (in response to the owner's comments)

First and foremost, let me address your statement regarding my not paying you for the night. As you stated, I booked my stay through a third party, which is why I paid them and they provided you with payment.

Secondly, your statement claiming that I was offered the option to move to a bigger suite is false. This incident occurred around 2 am when things were brought to your attention, and as previously stated, I am traveling with two children. I was informed that there were no available rooms, which is why I reached out to my booking company. My booking company was provided with real-time photos of the conditions and was also informed that your facility advised my family that there were no rooms available. Yes, we stayed in the room for the evening because as a parent, how could I in good conscious force my small children to stay up later than 2 am, have them packed their things back up in a rush, and relocate anywhere? Why would I put my children through sleep deprivation and added stress? I let them sleep and relocated in the morning per the instructions of my booking company.   Your foul attempt at avoiding accountability while defaming my character is the exact reason why my review is needed.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfbHU3MUtREAE&d=17924085&t=1

places/ChIJJ9GCOAZUKhMRuCFIeQlEgvI/reviews/ChZDSUhNMG9nS0VJQ0FnSURfbHU3MUtREAE

My wife and I stayed here in January and had an amazing time! They upgraded our room for free, offering us views of the Duomo, the staff was super friendly and helpful and the location is excellent, very central. But the best part is the staff, on behalf of the Rubi family, thank you tk everyone that helped us out

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNYOXZPeUhREAE&d=17924085&t=1

places/ChIJJ9GCOAZUKhMRuCFIeQlEgvI/reviews/ChZDSUhNMG9nS0VJQ0FnSUNYOXZPeUhREAE

Perfect. Elegant understated luxury. Visually gorgeous. Boutique. Authentic Florentine vibe. Service impeccable—I felt totally cared for but never intruded upon. Wonderful central location. Fairly priced for the quality. I loved my room. Good air conditioning and plumbing. Wonderful view of the Duomo. The staff were consistently warm and authentic. Never fake or annoying. Great food! This is an all time favorite for me now. Grateful I chose to stay here.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIMTV2Y0N3EAE&d=17924085&t=1

places/ChIJJ9GCOAZUKhMRuCFIeQlEgvI/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIMTV2Y0N3EAE

Our stay at Baglioni Relais Santa Croce was nothing short of extraordinary. From the moment we arrived, we were greeted with warmth and impeccable hospitality. The hotel’s historic charm, luxurious rooms, and elegant ambiance made for a truly unforgettable experience. The attention to detail, from the beautifully curated décor to the exceptional dining, was beyond impressive. The staff went above and beyond to ensure our comfort and satisfaction. As a travel agent, I’ve experienced many luxury properties, but Baglioni Relais Santa Croce is truly in a class of its own. I highly recommend it to anyone seeking a perfect blend of history, luxury, and outstanding service.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURsMExmSXdnRRAB&d=17924085&t=1

places/ChIJJ9GCOAZUKhMRuCFIeQlEgvI/reviews/ChdDSUhNMG9nS0VJQ0FnSURsMExmSXdnRRAB

Absolutely beautiful hotel with great staff. All staff members ensured we had a wonderful stay, starting from the concierge who is always present (morning and night) at the entrance of the hotel to the reception desk and restaurant staff members. We received a free upgrade for our 2 night stay and the room was gorgeous. Breakfast was delicious and when asked to buy their own baked cookies, they offered the recipe to make some at home! We received multiple personal notes from hotel manager along with complementary goodies throughout the stay. Very friendly and professional staff.

The hotel is walking distance to all the major attractions within Florence city center.

Luxury Family-Friendly Stay at Palazzo Firenze, Florence

Palazzo Firenze, originally built in the 18th century, has undergone various transformations, including serving as a convent and an aristocratic palace. It was once a refuge for the Knights Templar and now stands as a luxury hotel in Florence's Santa Croce district.

Palazzo Firenze by Baglioni Hotels & Resorts history and legacy in Florence Italy.

Nestled in the heart of Florence's historic Santa Croce district, the Palazzo Firenze by Baglioni Hotels & Resorts is a spectacular embodiment of centuries of Tuscan heritage and architectural grandeur. This refined luxury hotel occupies a building with a rich and fascinating past, dating back to the early 12th century. Originally constructed in 1118 as a grand palazzo, it has witnessed a remarkable evolution through the ages that reflects Florence's vibrant history and cultural tapestry.

The Palazzo Firenze began its existence as a noble residence built in 1118, standing as a symbol of prestige and influence. By the 18th century, the building underwent pivotal transformations, being converted into a convent, which added a spiritual dimension to its legacy. During that same century, it also served as an aristocratic palace, epitomizing elegance and societal stature. Intriguingly, this historic structure provided refuge to the legendary Knights Templar, embedding a layer of mystery and valor within its walls that still captivates visitors today.

In 2009, the Palazzo Firenze found new life as part of the prestigious Baglioni Hotels collection, embarking on a new chapter as a luxury hotel that masterfully balances historic charm with contemporary comforts. This transformation has allowed guests to immerse themselves in a truly authentic Florentine experience, surrounded by elegant 18th-century architecture, upscale accommodations, and impeccable service. Today, the hotel stands as a refined sanctuary where history and modern luxury coexist harmoniously.

Why visiting Palazzo Firenze is a unique experience

Guests are drawn to Palazzo Firenze not only for its luxurious rooms and prime location near the iconic Duomo but also for its deep-rooted history that enriches every corner. Staying here means experiencing the echoes of the Knights Templar, the grace of aristocratic life, and the devotion of convent days, all while enjoying modern amenities, exquisite Tuscan cuisine, and attentive hospitality. The hotel's blend of history and luxury makes it a standout choice for travelers seeking an authentic and memorable Florentine stay.

 Converted into a convent, became an aristocratic palace, and served as a refuge for the Knights Templar.

 Became part of the Baglioni Hotels collection, marking its rebirth as a sumptuous luxury hotel in Florence.

Fine Dining

Piano Lounge

Experience luxury at Palazzo Firenze by Baglioni Hotels & Resorts in Florence. Enjoy exquisite dining and stunning views in this historic city.

Palazzo Firenze by Baglioni Hotels & Resorts

Restaurant

Lounge

Palazzo Firenze by Baglioni Hotels & Resorts is a refined 18th-century hotel located in the heart of Florence, offering luxurious accommodations, a Tuscan restaurant, and a piano lounge. Experience the blend of historic charm and modern luxury in this exquisite establishment.

Traditional Tuscan and Mediterranean dishes prepared with seasonal ingredients.

Pasta al Pomodoro

Risotto ai Funghi

Tiramisu

Guelfi e Ghibellini Restaurant Menu

Guelfi e Ghibellini Restaurant Menu Overview at Palazzo Firenze by Baglioni Hotels & Resorts in Florence Italy 

Nestled in the heart of Florence, the Guelfi e Ghibellini Restaurant offers a sublime culinary journey showcasing traditional Tuscan and Mediterranean flavors crafted from the freshest seasonal ingredients. This refined dining venue within Palazzo Firenze creates an authentic atmosphere where food lovers and travelers alike can indulge in classic Italian cuisine elevated to perfection.

While the menu's spotlight shines on hearty mains and decadent desserts, expect carefully curated starters that embrace the essence of Tuscany's rich culinary heritage, designed to prepare your palate for the delicious courses ahead. Seasonal vegetables, artisan cheeses, and freshly baked breads are often featured to evoke the region's rustic charm.

Savor the signature Tuscan staples like the Pasta al Pomodoro, a beautifully simple yet elegant dish combining perfectly cooked pasta with a vibrant tomato sauce and fresh basil that captures the soul of Italian cooking. For those seeking deeper, earthy flavors, the Risotto ai Funghi is a comforting choice, featuring creamy risotto enriched with wild mushrooms and finished with a generous sprinkle of parmesan cheese— a timeless favorite among locals and visitors alike.

No Italian meal is complete without an indulgent dessert, and Guelfi e Ghibellini delights with its classic Tiramisu. This luscious treat layers delicate ladyfingers with creamy mascarpone, infused with rich coffee and dusted with cocoa powder — a perfect finale to your Tuscan feast that leaves a lingering sweet memory.

Complement your meal with a selection from the restaurant's curated drinks menu, featuring regional wines that perfectly match the rich flavors of Tuscan cuisine. Seasonal specials frequently highlight local ingredients and culinary traditions, showcasing the chef’s creativity and commitment to celebrating the bounty of the Florentine region.

 crafted with seasonal, local ingredients for freshness and quality.

 that cater to both classic and adventurous palates.

 within a historic Florentine setting that enhances every meal.

Experience luxury at Palazzo Firenze, a stunning hotel in Florence. Savor fine dining and rich history. Book your unforgettable stay today!

Palazzo Firenze: Luxury Hotel in Historic Florence

Metropolitan City of Florence

Learn to prepare traditional Italian dishes with our expert chefs.

Cooking Classes

Sample a selection of local wines in an intimate setting.

Wine Tasting

Palazzo Firenze by Baglioni Hotels & Resorts: A luxurious stay in the heart of Florence, Italy.

Nestled on Via Ghibellina in vibrant Florence, Palazzo Firenze by Baglioni Hotels & Resorts offers an exquisite blend of historic charm and modern luxury. This upscale 18th-century hotel invites travelers to immerse themselves in the authentic Florentine vibe while enjoying refined quarters and impeccable service. Ideal for families and discerning travelers alike, it provides a welcoming atmosphere with a touch of Tuscan elegance.

Exceptional amenities and experiences to enrich your stay

Palazzo Firenze is not just a place to rest but a destination where guests can savor the best of Tuscan culture and cuisine. The hotel features a sophisticated Tuscan restaurant serving delectable dishes made from fresh, local ingredients, complemented by an inviting piano lounge perfect for relaxing evenings.

Guests can elevate their stay by participating in engaging activities such as:

Learn to prepare traditional Italian dishes with expert chefs for 100 EUR per session.

Sample a curated selection of local Tuscan wines in an intimate setting for 50 EUR.

Situated in the heart of Florence, Palazzo Firenze allows easy access to iconic landmarks such as the Duomo, Uffizi Gallery, and Ponte Vecchio. Guests appreciate the friendly, professional staff who provide warm, personalized attention without ever being intrusive. Many visitors rave about the exceptional hospitality and the genuine care that makes their stay memorable.

 that captures the authentic Florentine spirit.

 including memorable sights of the iconic Duomo.

 who go the extra mile to make guests feel cared for.

Palazzo Firenze by Baglioni Hotels & Resorts in Florence: A balanced perspective on luxury stay and guest experience.

Nestled in the vibrant Santa Croce district of Florence, Palazzo Firenze by Baglioni Hotels & Resorts offers guests an elegant blend of 18th-century charm and modern luxury. This upscale hotel stands out for its prime location, placing visitors within walking distance of major city attractions, making it an excellent choice for travelers wanting to immerse themselves in Tuscany’s rich culture.

 enhance the welcoming ambiance, ensuring guests feel cared for without intrusion. Many visitors praise the comfortable, clean rooms and the stunning views of iconic landmarks like the Duomo. The on-site restaurant serves authentic Tuscan cuisine, appealing to food lovers eager to taste regional specialties without leaving the hotel’s refined setting. Additionally, the hotel welcomes pets for an extra fee, making it a considerate option for travelers with furry companions.

Highlights that make Palazzo Firenze shine

Excellent location in the historic Santa Croce district

 offering easy access to Florence’s cultural landmarks.

 who create a warm and authentic guest experience.

 featuring modern amenities and beautiful views.

 served at the hotel’s restaurant, delighting culinary enthusiasts.

 available for travelers with pets (additional fee applies).

While Palazzo Firenze offers many luxurious benefits, there are a few aspects travelers should weigh before booking. Some guests have noted that the on-site restaurant has a limited menu, which might not satisfy those seeking a wide variety of dining options without venturing out. Additionally, due to the hotel’s central and bustling location in Florence's city center, occasional street noise can reach guest rooms, potentially disturbing light sleepers or those seeking total quiet.

In summary, Palazzo Firenze by Baglioni Hotels & Resorts

 stands as a refined choice for travelers seeking an authentic Florentine atmosphere coupled with boutique luxury. Its impeccable service, prime location, and charming ambiance make it a favored option among many. However, prospective guests should consider the few drawbacks related to restaurant variety and urban noise to ensure it aligns with their personal preferences and expectations during a visit to Florence.

Toscana Region

Experience the elegance of Palazzo Firenze by Baglioni Hotels, centrally located in Florence, offering luxurious rooms, exquisite dining, and personalized service.

Luxury Palazzo Florence - 5-Star Hotel Near Duomo & Santa Croce

Stay at Palazzo Firenze, a historic boutique hotel in Florence featuring authentic Tuscan décor, fine dining, pet-friendly rooms, and prime city-center location.

Palazzo Firenze Florence - Historic Boutique Hotel with Tuscany Vibe

Discover Florence from Palazzo Firenze, offering superb amenities, the Guelfi e Ghibellini restaurant, and proximity to major attractions like the Duomo and Santa Croce.

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