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Ciutadella de Menorca

Guests appreciate the hotel's beautiful setting and attentive staff but have raised concerns about the quality and pricing of the food and service.

Faustino Gran Relais & Chateaux: Luxury Stay in Ciutadella de Menorca Spain's Heart 

Nestled in the charming streets of Ciutadella de Menorca, Faustino Gran Relais & Chateaux stands as an elegant sanctuary blending upscale accommodation with rich Mediterranean allure. Located at 22 Carrer de sa Muradeta, this gem in the Illes Balears region offers guests an exquisite blend of luxury lodging, a refined restaurant, and a tranquil spa experience that invites relaxation and indulgence.

Faustino Gran Relais & Chateaux captivates visitors with its stylish indoor and outdoor pools surrounded by lush gardens, perfect for soaking up Menorca’s sunny climate. The spa facilities elevate the guest experience, offering a serene escape with rejuvenating treatments. Moreover, the hotel features a restaurant celebrated for its tasteful décor and garden views, serving a variety of dishes including vegetarian options, cocktails, and wines that complement the island’s culinary spirit.

 are warmly welcomed here, with children-friendly menus and ample outdoor seating spaces to enjoy the lively yet relaxed Menorcan atmosphere. Whether you're visiting for a romantic getaway or a family holiday, the hotel caters thoughtfully to diverse needs.

Situated in the lively hub of Ciutadella de Menorca, the hotel offers easy access to the island’s cultural treasures, vibrant nightlife, and pristine beaches. Guests enjoy immersion in the authentic Balearic lifestyle, with nearby clubs and local eateries adding to the dynamic energy of the neighborhood. However, nighttime noise from the nearby club scene is a consideration for light sleepers.

The community feedback on Faustino Gran Relais & Chateaux is mixed. Guests consistently praise the beautiful setting, the professionalism of the reception staff, and the luxurious spa. Yet, there have been concerns regarding management responsiveness, room quality inconsistencies, and restaurant service standards. Some visitors noted issues such as noise disturbances, air conditioning problems, and occasional billing errors, suggesting improvements could enhance the overall guest experience.

 No, pets are not allowed at Faustino Gran Relais & Chateaux.

Does the hotel offer airport shuttle services?

 Yes, the hotel provides airport shuttle services for an additional fee.

What are the check-in and check-out times?

 Check-in starts at 3:00 PM, and check-out is until 11:00 AM.

Europe

Spain

Overview of Faustino Gran Relais & Chateaux

Faustino Gran Relais & Chateaux, located at Carrer de sa Muradeta, 22 in Ciutadella de Menorca, is an elegant hotel that seamlessly blends luxury with the charm of the Balearic Islands. Established as a premier destination, it offers an upscale restaurant, a serene spa, and both indoor and outdoor pools, all set within a beautifully landscaped garden. The hotel’s design reflects a sophisticated aesthetic, making it a perfect retreat for travelers seeking relaxation and indulgence.

The culinary experience at Faustino is highlighted by its commitment to quality and local flavors. The restaurant serves a diverse menu that caters to various palates, featuring fresh, locally-sourced ingredients. Guests can indulge in a variety of dishes that reflect the rich culinary heritage of Menorca.

Faustino Gran Relais & Chateaux offers a range of luxurious accommodations, each designed to provide comfort and elegance. Guests can enjoy access to a state-of-the-art spa, where relaxation is paramount. The hotel also features both indoor and outdoor pools, perfect for unwinding after a day of exploration.

Situated in the vibrant city of Ciutadella de Menorca, Faustino is conveniently located near historical landmarks and cultural attractions. Visitors can explore the charming streets filled with local shops, cafes, and art galleries. The nearby coastline offers stunning views and opportunities for water activities, making it an ideal base for both relaxation and adventure.

A: Yes, there is parking available for guests.

Visit Faustino Gran Relais & Chateaux Today

Experience the luxury and charm of Faustino Gran Relais & Chateaux in Ciutadella de Menorca. Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, this exquisite hotel offers everything you need for an unforgettable stay.

Elegant hotel with an upscale restaurant & a spa, plus indoor & outdoor pools & a garden.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB

Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE

I only can evaluate the restaurant. The place and the garden is very nice, well decorated and good taste. Personnel is kind. Food is average in my opinion and not at a level of other Relais & Chateaux that I have been.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB

Great hotel and lovely staff. Downsides is we had someone banging on our hotel window
Of the early hours, we were moved rooms and the club opposite the hotel which is open until 5:30AM was very noisy.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB

Such a shame this property is so poorly run, obviously management issues, where experience is just not there.

Booking process had been done directly online, within the hour, a call from the hotel stating that the room booked (junior suite) was not available and a mistake had been made.  Such is fine, however, their option was to stay in the room for 1-night then move to a downgraded room the next.  When a mistake is made by the hotel, an upgrade or some sort of compensation should be issued, not a downgrade in room.

Reception on arrival, pleasant, professional and willing to assist.  Check in process was extremely smooth and assistance provided with bags and explanation of the room.  So, 5-Stars on the initial services provided, shame such does not continue.

Room wise, being a down grade to a superior, one would still expect a high standard, unfortunately not.  Air Conditioning was not working, complained, came to check, left, complained again, nothing done, two days, poor cooling.  Room is spacious as a room, bathroom area is  small and not for 2 people at one time.  Rain shower, double sink (small) and toilet with some great products.  Bed was not a queen, two beds put together, pillows were the worst i have tried to date - tired and just flat, linens, did not try as was on top of the bed all night, suffering from the heat of no air conditioner.  In addition, this room has 3 large windows, where direct sun light enters, so does not help with cooling.

Room location is directly on the street, the noise from people walking by, the motorbikes and cars, just too much.  Then you have ignorance of guests slamming the main gate at night (directly below the room), then you have the garage below the room of the hotel, and to top it all off the night clubs of the town across the road.  The answer from the hotel was ear plugs, another poor management decision.  Slept for around 4-hours, with poor pillow and an air conditioner that did not work.

Dinner, expected much more.  Service, clear they lack in training, staff do not understand the wine list or do they know who is eating what as a main course, confusion at its best.  Service time frames for drinks and wine, 15-20 minutes.  Starters, Jamon was from a packet, when asked they tried to hide it, but finally admitted it was.  This is a 5-Star property serving packed products.  Tomato bread was soggy (wet), however the cerviche and mains were good.  Overall, they have a chef issue and service issues that need improvement.

Breakfast, was lacking in everything, just no selection at all.  Poor again for a 5-Star property.  Basic, no options and the cooked offers was just flavorless and badly cooked.  I actually went out for breakfast on day two it was that bad.  Such a lack of F&B skills for a property like this and clear they are targeting profit margin over quality.  The reason for this comment, is i have stayed here a few times in the past and it was so much better.

Not sure i have much to say that is positive on this supposedly 5-Star property.  Far from 5-Stars in my opinion and has changed for the worse.  Such a shame.  Well done reception staff for some professionalism that is far superior to your management.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB

Finally a 5 star that deserves every star. From service to location, food, and quality, this place is impeccable. The hotel itself is gorgeous, the spa is incredible and every detail is luxurious. This is my new favourite place in this world. I highly recommend for couples!!!!

Luxury Stay at Faustino Gran Relais & Chateaux, Ciutadella

Faustino Gran Relais & Chateaux is a luxury hotel located in Ciutadella de Menorca, Spain, known for its historical architecture and elegant accommodations.

Nestled in the heart of Ciutadella de Menorca, Spain, Faustino Gran Relais & Chateaux stands as an exquisite fusion of history and luxury hospitality. This unique hotel embodies centuries of heritage, occupying three magnificent palaces dating back to the 16th, 17th, and 18th centuries. Each palace contributes its own architectural charm and character, creating an unparalleled setting for travelers seeking both culture and comfort.

A journey through time: the palatial heritage of Faustino Gran Relais & Chateaux

The hotel’s distinct identity arises from its preservation of three historic palaces, each from a different era spanning the 1500s to the 1700s. This layering of history offers guests an immersive experience where baroque and classical influences blend seamlessly with modern amenities. The palatial structures have been thoughtfully restored to maintain their original elegance while providing contemporary luxury accommodations, including exclusive rooms that reflect the grandeur of their past.

Luxurious experiences: beyond the historic walls

Faustino Gran Relais & Chateaux is not only a historical marvel but also a sanctuary of indulgence. Guests can enjoy a sophisticated spa offering rejuvenating treatments, as well as a renowned restaurant that celebrates local cuisine with refined culinary artistry. The indoor and outdoor pools and beautifully landscaped garden areas provide tranquil spaces to unwind amidst the charming surroundings. This blend of historical ambiance and modern luxury makes it a coveted destination for discerning travelers.

In 2024, the hotel earned an impressive 9.1 rating on Booking.com from nearly two hundred reviews, reflecting its high standards and guest satisfaction. Meanwhile, in 2023, the hotel’s restaurant received a respectable 3.5 rating on TripAdvisor, highlighting the culinary offerings that complement the historic setting. These evaluations showcase Faustino Gran Relais & Chateaux as a premier lodging choice in Menorca, combining heritage with hospitality excellence.

 – Stay in meticulously restored palaces from the 16th to 18th centuries that tell centuries-old stories.

 – Enjoy premium spa treatments that blend relaxation with the serene beauty of Menorca.

 – Taste exquisite local dishes served with elegance in a beautifully decorated setting.

 – Situated in Ciutadella de Menorca’s vibrant center, close to cultural landmarks and Mediterranean charm.

A selection of Mediterranean and international dishes made with locally sourced ingredients.

Croquetas

Burrata Salad

Catch of the Day

Rib of Beef

Grand Marnier Soufflé

Restaurante Faustino Menu

Restaurante Faustino menu overview at Ciutadella de Menorca Spain 

Nestled in the charming town of Ciutadella de Menorca, Restaurante Faustino presents a vibrant menu that celebrates Mediterranean and international flavors with fresh, locally sourced ingredients. This dining destination caters to food lovers seeking authentic, upscale cuisine in a beautifully designed setting that complements the natural beauty of Illes Balears.

Begin your culinary journey with exquisite starters that perfectly blend local tradition and fresh ingredients. The Fish Croquetas offer a crispy, golden bite bursting with delicate seafood flavors. For a lighter option, the Burrata Salad features creamy burrata cheese paired with ripe tomatoes and drizzled with premium olive oil, creating a refreshing and elegantly simple starter.

The main courses at Restaurante Faustino showcase the richness of Menorca’s coastal and rural bounty. Indulge in the Creamy Squid Risotto, a luscious blend of tender squid, creamy textures, and perfectly cooked rice that offers deep, satisfying flavors. The Red Shrimp from Menorca is expertly sautéed with garlic and olive oil, highlighting the freshness of this prized local seafood. For meat lovers, the Rib of Beef is a standout dish, infused with aromatic herbs and garlic, delivering a robust and hearty experience that showcases expert preparation.

Complete your meal with the elegant Grand Marnier Soufflé, a delicate dessert that balances airy eggs and sugar with the subtle citrus warmth of Grand Marnier liqueur. This classic and refined sweet ending leaves a lasting impression with its light texture and sophisticated flavor profile.

The restaurant also offers an impressive selection of local wines, classic cocktails, and refreshing beverages, ideal for pairing with any course or enjoying in the stylish indoor or outdoor seating areas. Guests can expect attentive service and a tranquil ambiance, enhanced by live music on select evenings, making each dining experience uniquely memorable.

 Croquetas with fresh fish, Burrata Salad with tomatoes and olive oil.

 Creamy Squid Risotto, Red Shrimp from Menorca with garlic and olive oil, Rib of Beef with herbs.

 Grand Marnier Soufflé with eggs, sugar, and aromatic liqueur.

Experience luxury at Faustino Gran Relais & Chateaux in Ciutadella de Menorca, featuring stunning spa facilities and exquisite dining.

Luxury Spa Hotel in Ciutadella, Menorca - By the Sea

Ciutadella Municipality

Faustino Gran Relais & Chateaux

Spa Facilities

Private Parking

Room Service

Faustino Gran Relais & Chateaux in Ciutadella de Menorca Spain: A luxurious retreat for travelers seeking upscale lodging, gourmet dining, and rejuvenating spa experiences.

Nestled in the heart of Ciutadella de Menorca, the Faustino Gran Relais & Chateaux offers an elegant blend of Mediterranean charm and modern luxury. This upscale hotel stands out for its exquisite indoor and outdoor pools, lush garden spaces, and a top-tier spa that promises relaxation with access to a hammam, sauna, and revitalizing massage treatments. Whether you're a foodie, a couple seeking a romantic hideaway, or a traveler eager to unwind, Faustino delivers an immersive experience in the enchanting Illes Balears region of Spain.

Luxurious accommodations and serene spa facilities

The rooms at Faustino Gran Relais & Chateaux are designed to reflect the island's natural beauty and tranquility. While some guests note room sizes are cozy, the attentive reception staff and tasteful amenities enhance the stay. The property's spa invites visitors to indulge in a rejuvenating experience with its hammam, sauna, and soothing massage services available for 50 EUR. This wellness sanctuary is perfect for those looking to melt away stress and immerse themselves in ultimate relaxation during their Menorca getaway.

Faustino's restaurant provides a well-decorated setting, complete with a charming garden space and outdoor seating options. Diners can enjoy a variety of meal options including breakfast, lunch, and dinner, with choices that accommodate vegetarian preferences and children's menus. The culinary offerings include local specialties and an appealing wine list, alongside cocktails and coffee to complement your meal. With live music enhancing the ambiance, it’s an inviting spot to savor the flavors of Menorca while relaxing in style.

Guests looking to explore the stunning coastline can book private boat tours for 100 EUR, discovering hidden coves and the scenic harbor of Menorca. For those keen to bring a taste of the island home, cooking classes at the hotel offer the chance to learn traditional Menorcan recipes in an engaging and fun environment. These authentic experiences enrich your stay, immersing you in local culture and making Faustino Gran Relais & Chateaux a memorable destination.

 with access to hammam, sauna, and massages, priced at 50 EUR.

 exploring Menorca’s picturesque harbor and coves for 100 EUR.

 to master traditional Menorcan dishes for 75 EUR.

 offering breakfast, lunch, dinner, vegetarian options, and live music.

 with children’s menus and outdoor seating.

Faustino Gran Relais & Chateaux at a glance

Located in the heart of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is an elegant hotel that combines luxury with a rich historical ambiance. This upscale establishment features a refined restaurant, a rejuvenating spa, and both indoor and outdoor pools, making it a perfect retreat for travelers seeking comfort and sophistication. With its beautifully designed garden and proximity to local attractions, Faustino Gran offers an inviting atmosphere for both relaxation and exploration.

Beautiful setting with historical architecture

Attentive staff providing excellent service

Central location ideal for exploring Ciutadella

Elegant accommodations with luxurious amenities

Inconsistent food quality reported by guests

Overpriced menu compared to local standards

Faustino Gran is perfect for couples seeking a romantic getaway, families looking for a comfortable stay, and travelers interested in exploring the cultural heritage of Menorca. The hotel’s luxurious amenities and attentive service make it an excellent choice for special occasions, such as anniversaries or honeymoons.

Reservations are recommended, especially during peak seasons. Be prepared for a potentially higher price point for dining compared to local eateries. Guests should also be aware of the noise from nearby nightlife, which may affect light sleepers. It's advisable to check the menu beforehand, as food quality can vary.

Faustino Gran Relais & Chateaux offers a blend of luxury and historical charm, making it a noteworthy destination in Ciutadella de Menorca. While it boasts a beautiful setting and attentive staff, guests have reported inconsistencies in food quality and service. Overall, it remains a compelling choice for those seeking an elegant escape, provided they are aware of its limitations.

Balearic Islands

Experience elegance at Faustino Gran Relais & Chateaux in Ciutadella. Enjoy top amenities, historic architecture, and prime location in Menorca.

Luxury Hotel in Ciutadella -Faustino Gran Relais & Chateaux

Stay at Faustino Relais in Ciutadella, Menorca for an unforgettable experience with luxurious amenities, exquisite dining, and vibrant local culture.

Discover Ciutadella's Finest - Faustino Relais Hotel

Opening hours for Faustino Gran Relais & Chateaux, Ciutadella. Find opening times for dining, spa, and services on novacircle.com.

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