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Hertz Sverige, located at Gyldéngatan 6, 113 27 Stockholm, Sweden, has received predominantly negative feedback from customers. The company holds a low rating of 1.5 out of 5 on Trustpilot, based on 78 reviews. Common complaints include issues with customer service, unexpected charges, and disputes over vehicle damages. For instance, a customer reported being charged 5,000 SEK for a small stone chip they did not cause. ([se.trustpilot.com](https://se.trustpilot.com/review/hertz.se?utm_source=openai)) Another customer mentioned being charged 3,000 SEK for alleged damages they did not cause, leading to a negative experience. ([se.trustpilot.com](https://se.trustpilot.com/review/www.hertz.com?utm_source=openai))

Discover Hertz Sverige Car Rental in Stockholm Swede's Gyldéngatan Neighborhood 

Located at Gyldéngatan 6 in the vibrant city of Stockholm, Hertz Sverige offers car rental services that cater to travelers seeking flexibility in Sweden's capital. This location is designed for a self-service experience, making it ideal for those who prefer quick and independent vehicle pickup and drop-off. Whether you're a digital nomad exploring Stockholm or a local needing a short-term vehicle, Hertz Sverige presents a convenient option amidst the city's bustling streets.

A self-service car rental experience with perks and pitfalls

Hertz Sverige at Gyldéngatan is known for its streamlined self-service kiosks, allowing customers to pick up and return vehicles efficiently using booking information and automated machines. Many users praise the ease of this process when everything runs smoothly — the key drop-off slot and machine interface receiving particular commendation for speed and simplicity.

However, it’s important to note that this self-service model is not without challenges.

 Some customers have experienced technical issues with the kiosks, such as machine malfunctions and API failures, which can cause delays and frustration. Additionally, the lack of immediate human assistance on-site means that any hiccups usually require a phone call to customer service, which has also drawn criticism for slow response times.

The general sentiment surrounding Hertz Sverige's Gyldéngatan location has been mixed but leans toward negative based on customer feedback from platforms like Trustpilot and Google Reviews. Some users report seamless rentals and appreciate the quick self-service, while others highlight significant issues including unexpected charges, poor customer support, and technical glitches with the rental kiosk.

Being charged for vehicle damages they did not cause, sometimes amounting to several thousand SEK.

Technical failures of the self-service kiosks preventing smooth pickup and return experiences.

Difficulty reaching customer support promptly when issues arise.

Tips for renting at Hertz Sverige Gyldéngatan

If you choose to rent from Hertz Sverige at this location, here are some practical tips to enhance your experience:

 to ensure accurate information for the self-service kiosks and access codes.

 before driving off to avoid disputes over damages.

 in case the self-service system encounters errors or you need urgent assistance.

Frequently asked questions about Hertz Sverige Gyldéngatan

What are the operating hours of Hertz Sverige at Gyldéngatan 6, 113 27 Stockholm?

 Specific operating hours are not provided in the available sources. It's recommended to contact Hertz Sverige directly for the most accurate information.

How can I contact Hertz Sverige at Gyldéngatan 6, 113 27 Stockholm?

 The available sources do not provide direct contact information for this specific location. It's advisable to visit the official Hertz website or contact their customer service for assistance.

Europe

Sweden

Nestled in the heart of Stockholm, Hertz Sverige at Gyldéngatan 6 is not just a car rental service; it’s an experience that combines convenience with a touch of local charm. Imagine stepping off a plane and, within moments, having access to a sleek vehicle ready to whisk you away to explore the vibrant streets of this stunning city. With its self-service kiosks and efficient processes, Hertz Sverige makes car rental a breeze, allowing you to focus on what truly matters—your adventure.

Conveniently located in Stockholm, Hertz Sverige is your gateway to the city and beyond. Just a short drive away, you can explore iconic landmarks such as the Royal Palace and the picturesque Gamla Stan, the old town filled with cobblestone streets and colorful buildings. The nearby Djurgården island offers lush parks and museums, making it an ideal starting point for your Swedish escapade.

Self-service kiosks for quick and easy rentals.

Wide range of vehicles to suit every traveler’s needs.

Convenient drop-off process for hassle-free returns.

What is Hertz Sverige known for? It is known for its efficient self-service car rental process, making it a popular choice for travelers.

Why visit? Hertz Sverige offers a seamless way to explore Stockholm and its surroundings, giving you the freedom to create your own itinerary.

What's nearby? Key attractions like the Royal Palace and Gamla Stan are just a short drive away.

Ready to hit the road? Visit Hertz Sverige today and unlock the freedom to explore Stockholm at your own pace. With a variety of vehicles and an easy rental process, your adventure awaits!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUM5LWM3OUNBEAE&d=17924085&t=1

places/ChIJ5_c6LpudX0YRxO5tCidBv-o/reviews/ChZDSUhNMG9nS0VJQ0FnSUM5LWM3OUNBEAE

Everything worked perfectly. Easy pickup using the booking information and the machine. Also an incredibly easy drop off by simply pressing return vehicle in the machine and putting the key into a slot. The people that have rated Hertz badly must simply be useless at following instructions.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURwdU1lTHNnRRAB&d=17924085&t=1

places/ChIJ5_c6LpudX0YRxO5tCidBv-o/reviews/ChdDSUhNMG9nS0VJQ0FnSURwdU1lTHNnRRAB

We have rented from here at least a dozen times over the years. Once we had to wait at the end of a phone call due to technical issues with the self-service machine, which was a pain, but outside of that - it has been fine. It’s important to be aware that the whole process is self-service (there is an office on the ground floor, but I don’t think we’ve ever seen a person in there - so I presume it’s for the workers who clean/check/manage the cars as opposed to being public facing), so if it goes wrong - you’ll need to call up for help. Outside of that, the road leading into the garage has some massive potholes that could do with filling, and the turn in/out onto the main road is a little awkward. Overall though, the car rental here has always done the job okay for us!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURwNllqV3lBRRAB&d=17924085&t=1

places/ChIJ5_c6LpudX0YRxO5tCidBv-o/reviews/ChdDSUhNMG9nS0VJQ0FnSURwNllqV3lBRRAB

There was no access code given to enter the garage, and when finally admitted the self service machine was completely broken and refused to process my booking. No answer from Hertz on the phone so I was forced to book a car elsewhere.

I am yet to be refunded so avoid Hertz at all cost!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURyajk2QkRnEAE&d=17924085&t=1

places/ChIJ5_c6LpudX0YRxO5tCidBv-o/reviews/ChZDSUhNMG9nS0VJQ0FnSURyajk2QkRnEAE

Useless. A waste of time. The self service kiosk just doesn’t work. And nobody picks up the service phone. We lost our morning for nothing. Shame on Hertz.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNwdFktQm9BRRAB&d=17924085&t=1

places/ChIJ5_c6LpudX0YRxO5tCidBv-o/reviews/ChdDSUhNMG9nS0VJQ0FnSUNwdFktQm9BRRAB

The self-service kiosk has API failures for all who attempted it (watched other). We were fortunate to find a real human who got us in the car.

Hertz Sverige Car Rental in Stockholm - Easy, Convenient & Fast

Hertz Sverige is a car rental company operating in Sweden, offering a range of vehicles for various needs. The company has faced criticism regarding customer service and billing practices.

The History of Hertz Sverige in Stockholm, Sweden.

Hertz Sverige, located at Gyldéngatan 6 in the heart of Stockholm, has established itself as a notable player in the Swedish car rental market. Known for its wide array of vehicles catering to various needs, Hertz has become a go-to choice for both locals and travelers seeking reliable transportation options.

Despite its robust presence, Hertz Sverige has faced several challenges over the years, particularly regarding customer service and billing practices. While many customers have enjoyed seamless experiences with the self-service car rental system, others have voiced concerns over unexpected charges and difficulties in resolving disputes.

2024: Customer complaints about unexpected charges and disputes over vehicle damages.

2024: Negative reviews on Trustpilot and other platforms regarding customer service issues.

As Hertz continues to navigate these challenges, it remains a significant establishment in Stockholm's car rental landscape. Many customers appreciate the convenience of the self-service kiosks and the variety of vehicles available, but a persistent focus on improving customer service and addressing billing concerns will be crucial for its sustained success.

Rent a car in the heart of Stockholm at Hertz Sverige. Explore iconic sights and hidden gems with ease! Book your adventure today!

Hertz Car Rental in Central Stockholm, Sweden

Stockholm Municipality

Hertz Sverige

Discovering Hertz Sverige in Stockholm: Your Gateway to Car Rentals with a Twist of Self-Service Convenience and Challenges 

Located at Gyldéngatan 6 in the heart of Stockholm, Hertz Sverige stands as a prominent car rental establishment catering to travelers, digital nomads, and locals who need reliable vehicle rental services in Sweden’s capital city. This spot is known for its convenience in the car rental segment, offering a primarily self-service experience which can be both a boon and a challenge depending on your tech savviness.

Hertz Sverige offers a streamlined car rental process primarily driven by their self-service kiosks, designed for speedy pickup and drop-off without lengthy queues or paperwork. Many travelers appreciate the ease of simply using booking information and automated machines to start their rental journey. Returning the vehicle is just as simple—press a button and drop the keys into a secure slot, making the whole process quick and contactless.

However, this high-tech approach requires users to be comfortable with digital processes; some guests have reported challenges such as self-service kiosk failures and limited phone support. The on-site office is mainly used for operational management, so customer assistance is mostly remote, which can be a drawback if you encounter technical issues during pickup or return.

Prepare your booking details in advance and follow the kiosk instructions carefully to ensure a smooth pickup.

 Having your reservation number and personal ID ready can save time.

Be aware of the garage access and parking area conditions, including some potholes and tight turns when entering or exiting.

 This will help you maneuver the vehicle safely.

If you encounter technical difficulties, don’t hesitate to call Hertz's support line for assistance.

 While response times may vary, help is available to resolve common issues.

Expect a predominantly self-service model, so plan accordingly if you prefer in-person customer service.

 This may not be the best option if you want traditional desk assistance.

For travelers and locals looking for a convenient car rental spot in Stockholm, Hertz Sverige offers a modern, automated approach that can speed up your rental process and reduce human interaction—a feature appreciated in today's fast-paced and health-conscious world. When it works smoothly, many users find the self-service system remarkably efficient and easy to navigate.

Its central location in the vibrant city of Stockholm makes it an ideal starting point for exploring the Swedish capital by car, whether you're visiting for business or leisure. From scenic coastal drives to charming countryside excursions, having a car rental from Hertz Sverige gives you the flexibility to experience Sweden on your own terms.

Hertz Sverige car rental in Stockholm overview and insights 

Located at Gyldéngatan 6 in the heart of Stockholm, Hertz Sverige offers a convenient spot for travelers seeking car rental services in the city. This central location makes it an ideal choice for visitors looking to explore Stockholm and its surroundings on their own schedule, adding flexibility and freedom to their trip.

One of the standout features of Hertz Sverige is its wide range of vehicles available for rent. Whether you need a compact car for city driving or a larger vehicle for group travel, customers often appreciate the variety that caters to different preferences and budgets. This diversity ensures that you can find a model that suits your specific travel needs.

While many customers report smooth and efficient experiences with the self-service system for vehicle pickup and return, others have encountered challenges. A number of reviews mention technical issues with the self-service kiosk, including breakdowns and API failures, which can cause delays and frustration. When problems arise, Hertz's customer service has been described as difficult to reach, which may leave some users feeling unsupported.

Additionally, some customers have expressed concerns over unexpected charges and disputes related to vehicle damages, highlighting the importance of carefully reviewing rental agreements and inspecting vehicles before and after use. These issues underscore the need for clear communication and transparency from the rental company to avoid misunderstandings.

location and accessibility considerations

Although the location is central, some users note that the access road to the garage has potholes, and the turn in and out onto the main road can be awkward. These practical considerations may affect the ease of accessing the rental spot, especially for those unfamiliar with the area or larger vehicles.

Central location in Stockholm offering convenient city access and a wide selection of rental vehicles to fit various needs.

Reports of poor customer service responsiveness, self-service kiosk malfunctions, unexpected charges, and disputes over vehicle damages; plus tricky access due to potholes and awkward road turns.

Stockholm County

Explore Stockholm with Hertz Sverige! Rent luxury vehicles and enjoy easy pickup and drop-off at Gyldéngatan 6. Book your adventure today!

Luxury Car Rentals in Stockholm | Hertz Sverige

Discover expert tips for renting cars from Hertz Sverige in Stockholm! Get insider knowledge on navigating the city and vehicle options. Read more now!

Tips for Renting Cars in Stockholm with Hertz

Uncover the unique features of Hertz Sverige in Stockholm: flexible rentals, convenient services, and customer testimonials! Rent your adventure now!

Hertz Sverige Car Rental in Stockholm - Easy, Convenient & Fast

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