Discover Lyon Equipment Ltd in Old Tebay, Penrith, UK: Premier Outdoor Gear Specialists

Nestled within the picturesque Tebay Business Park in Old Tebay, Lyon Equipment Ltd stands out as a beacon for outdoor enthusiasts and professionals alike. Renowned for their meticulous attention to quality and reliability, this establishment offers a comprehensive range of specialist outdoor and safety equipment ideal for climbing, rescue operations, and work at height. Whether you're a seasoned adventurer or require dependable gear for your professional needs, Lyon Equipment is your trusted partner in the United Kingdom.

Exceptional Product Range and Bespoke Services

Lyon Equipment prides itself on offering a diverse selection of premium products, including ropes, harnesses, helmets, carabiners, pulleys, and anchors. These items cater to a variety of outdoor activities like climbing and industrial work at height, ensuring safety and performance. Beyond standard inventory, this dynamic company also provides custom product design services, tailoring solutions to meet unique client specifications. Their expert team is committed to supporting your needs with unrivaled expertise and craftsmanship.

Outstanding Customer Experience and Reputation

The glowing reviews from customers highlight Lyon Equipment’s dedication to going above and beyond. From rapid turnaround servicing to thoughtful product recommendations, the staff consistently receives praise for their helpfulness and professionalism. Many appreciate the company’s readiness to assist with repairs and even accommodate last-minute requests, reinforcing their status as an industry leader. Such positive community sentiment speaks volumes about their reliability and customer-first approach.

Why Choose Lyon Equipment Ltd for Your Outdoor Gear Needs

Wide range of premium outdoor safety equipment perfect for climbing, rescue, and work at height.
Bespoke product design services tailored to your unique requirements.
Exceptional customer service with quick response times and expert advice.
Comprehensive repair services ensuring your gear stays safe and functional year-round.

Frequently asked questions about Lyon Equipment Ltd

What products does Lyon Equipment Ltd offer? Lyon Equipment Ltd offers a wide range of products, including ropes, harnesses, helmets, carabiners, pulleys, anchors, and more, catering to various outdoor activities and work-at-height requirements.
How can I contact Lyon Equipment Ltd? You can contact Lyon Equipment Ltd via email at info@lyon.co.uk or by phone at +44 (0)15396 24040.
Does Lyon Equipment Ltd offer custom product designs? Yes, Lyon Equipment Ltd provides bespoke product design services tailored to client needs.
Is Lyon Equipment Ltd open on weekends? According to available information, Lyon Equipment Ltd operates Monday to Friday, with specific hours on Friday and Saturday.
Does Lyon Equipment Ltd offer repair services? Yes, Lyon Equipment Ltd offers repair services for their products, including being an approved service partner for Bell, MacInnes, and Traverse Rescue Stretchers.

Community sentiment summary

Lyon Equipment Ltd is widely recognized for its commitment to quality products and stellar customer service. Customers frequently commend the knowledgeable and friendly staff who provide personalized assistance, as well as the company’s dedication to prompt and efficient solutions. This positive reputation makes Lyon Equipment a trusted choice for outdoor gear and professional safety equipment in the UK.

the rich history of lyon equipment ltd in old tebay, cumbria.

Nestled in the scenic region of Old Tebay, Cumbria, Lyon Equipment Ltd boasts a legacy that traces back to 1965. Founded by Ben Lyon, the company initially specialized in manufacturing caving ladders, a niche that catered to the adventurous spirit of outdoor enthusiasts. Over the decades, Lyon Equipment has transformed into a leading provider of a diverse range of outdoor and work-at-height equipment, adapting to the evolving needs of its customers.

timeline of lyon equipment ltd.

1965: Ben Lyon founded Lyon Equipment Ltd, initially producing caving ladders.
1973: The name 'Lyon Ladders' was registered.
1995: Lyon Equipment Ltd was incorporated as a private limited company.
2022: The company transitioned to full employee ownership, empowering its workforce and embracing a collaborative future.

a legacy of quality and commitment.

With a commitment to quality and safety, Lyon Equipment Ltd has expanded its product range significantly over the years. From caving ladders, the company has grown to include a variety of climbing and safety equipment, catering to both professional and recreational users. Since becoming employee-owned in May 2022, Lyon has fostered a culture that not only emphasizes innovation but also prioritizes the well-being of its staff and customers alike.

Lyon Equipment Ltd Penrith Review and Insights

Nestled in the heart of Old Tebay at Unit 3-7, Tebay Business Park, Lyon Equipment Ltd stands out as a premier destination for outdoor enthusiasts and adventure seekers in Penrith, England. This specialist establishment is well-regarded for providing a diverse range of high-quality equipment geared toward those passionate about exploring the outdoors.

Exceptional customer service and product quality

One of Lyon Equipment's standout strengths is its commitment to exceptional customer service. Customers consistently praise the team for their responsiveness and personalized care, often highlighting how staff go above and beyond to ensure satisfaction. For example, same-day safety inspections and tailored bike fittings demonstrate the company’s dedication to meeting client needs promptly and effectively. This attentive service extends to custom design and repair offerings, making Lyon Equipment a reliable partner for maintaining and enhancing outdoor gear.

Wide range of equipment and services

Lyon Equipment offers an impressive selection of gear for various outdoor pursuits, including cycling, hiking, and camping. Whether you are looking for a new bike or specialized footwear, the store caters to a variety of preferences and requirements. Beyond retail, their custom design and repair services add significant value for customers seeking to personalize or extend the life of their equipment. This comprehensive approach fosters trust and loyalty within the outdoors community.

Considerations and potential drawbacks

Despite the many positives, some aspects may affect visitor experience. The shop has relatively limited online reviews, which might make it harder for new customers to assess the offerings beforehand. Additionally, the absence of a detailed online menu or product catalog means prospective buyers may need to visit in person or contact the store directly to explore specific items and services. There has also been isolated feedback regarding warranty service on certain products, highlighting the importance of clear communication on after-sales support.

Key pros and cons overview

High-quality products that cater to a variety of outdoor activities.
Exceptional customer service with quick and personalized assistance.
Wide range of equipment and repair services to meet diverse customer needs.
Limited online reviews and product information may require in-person visits for full details.

Overall, Lyon Equipment Ltd in Penrith is a trusted local establishment known for quality products and attentive service. It is ideal for those who appreciate expert guidance, custom solutions, and reliable gear for their outdoor adventures. While some online resources are limited, the company’s commitment to customer satisfaction shines through, making it a highly recommended stop for adventure gear enthusiasts in the Westmorland and Furness region.

4.7

Unit 3-7, Tebay Business Park, Old Tebay CA10 3SS, UK

015396 24040

Closed - Opens 8:00 AM

Monday

08:00–17:00

Tuesday

08:00–17:00

Wednesday

08:00–17:00

Thursday

08:00–17:00