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Gateway Plumbing & Heating has received a range of reviews, with some customers praising their professionalism and expertise, while others have expressed concerns about pricing and responsiveness.

Gateway Plumbing & Heating in New York City: Reliable Experts for Your Home's Comfort and Care.

Tucked on the 6th floor at 37 West 37th Street in Manhattan, Gateway Plumbing & Heating has been a trusted name in New York City's plumbing and heating industry since 1976. With over four decades of dedicated service, they bring a blend of experience, skill, and local knowledge that ensures your heating systems and plumbing needs are expertly handled.

Gateway Plumbing & Heating specializes in comprehensive plumbing and heating services tailored to the unique demands of the city’s buildings. From installing and maintaining boilers, radiant heat systems, and hot water heaters to expert repairs, their licensed Master Plumbers — including owners John and David Cataneo — bring over 55 years of combined expertise to every job. Whether it’s a routine maintenance call or a critical repair, customers appreciate their punctuality, professionalism, and thorough workmanship.

Customer Experiences and Community Sentiment

 enjoys a mostly positive reputation from its New York City clientele. Many reviews highlight the courteous, knowledgeable staff, like Marvin and Nyel, who go above and beyond to ensure customer satisfaction. Clients commend their responsiveness and quality workmanship, especially for complicated plumbing jobs requiring expert troubleshooting.

That said, the community sentiment is mixed, reflecting some concerns about pricing transparency and communication responsiveness. A few customers have experienced delays or higher-than-expected costs, emphasizing the importance of discussing estimates upfront. Overall, the company maintains a solid reputation for reliability and skilled service in the NYC area.

Frequently Asked Questions About Gateway Plumbing & Heating

What services does Gateway Plumbing & Heating offer?

 They provide comprehensive plumbing and heating services, including installation, maintenance, and repair of heating systems, boilers, radiant heat, and hot water heaters.

How long has Gateway Plumbing & Heating been in business?

 The company has been serving New York City since 1976, offering over 40 years of experience in the industry.

 Yes, the owners, John and David Cataneo, are licensed Master Plumbers with over 55 years of combined experience.

 Yes, Gateway Plumbing & Heating offers emergency services to address urgent plumbing and heating issues.

 They primarily serve New York City and suburban New Jersey.

North America

United States

Gateway Plumbing & Heating, located at 37 W 37th St, 6th floor, New York, NY 10018, is a trusted plumbing service in the heart of Manhattan. Known for its exceptional customer service and skilled technicians, Gateway Plumbing & Heating specializes in a range of plumbing solutions, from routine maintenance to complex installations. With nearly two decades of experience, this establishment has built a reputation for reliability and expertise in the plumbing industry.

Residential and commercial plumbing services

Gateway Plumbing & Heating prides itself on providing excellent customer service. Many clients have praised the professionalism and expertise of the staff, highlighting their ability to handle complex plumbing issues efficiently. Customers often mention the courteous nature of the technicians and their commitment to ensuring satisfaction with every job. Whether it's a simple faucet repair or a major heating system installation, Gateway Plumbing & Heating is dedicated to delivering quality service.

Situated in the bustling area of Manhattan, Gateway Plumbing & Heating is conveniently located near several iconic landmarks. Visitors can explore the vibrant Times Square, just a short walk away, or enjoy the scenic views of Bryant Park. The proximity to major subway lines makes it easy for customers to access the services offered at this establishment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNuaThxZ2J3EAE&d=17924085&t=1

places/ChIJ5fz7poxZwokR6hnh7ELKexQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNuaThxZ2J3EAE

It’s always a pleasure to deal with Gateway; I have been a customer for almost 20 years. In this last job I had a radiator replaced along with a section of degraded pipe and fittings.  Marvin and Nyel were a real pleasure to work with, did an amazing job and went out of their way to make sure I was happy with the result.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUM3bVltVklREAE&d=17924085&t=1

places/ChIJ5fz7poxZwokR6hnh7ELKexQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUM3bVltVklREAE

I call Gateway when I need a professional plumbing job. We had a complicated plumbing issue which required some knowledgeable trouble-shooting and they really came through.  In addition, when we hit a snag their follow-up customer service was excellent.  I highly recommend Gateway Plumbing & Heating.
... A shout out to Sam, Niles, John & Peter, Melissa & Christine -- you all are great!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNYNWQtWmRnEAE&d=17924085&t=1

places/ChIJ5fz7poxZwokR6hnh7ELKexQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNYNWQtWmRnEAE

Gateway has been very responsive and does great work. I can rely on them for whatever issues I have in our apartment. The plumbers that come are onetime, super courteous and very helpful.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQyaTQ3bG1nRRAB&d=17924085&t=1

places/ChIJ5fz7poxZwokR6hnh7ELKexQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUQyaTQ3bG1nRRAB

I had a couple of issues that needed fixing/investigating.  One was that my washing machine didn't have hot water. The guy broke my drain pan moving the machine out and then just said I need a new "box."  He did not attempt to disconnect it or clean it (which might have solved the problem. ) I bought a new water leak sensor and asked them to install it. Gateway said that would cost $1500.  I already paid $490 for the initial visit.  Even though it would only take an hour or two, they said they charge for 4 hours regardless and that they are $350/hour. I hired a task rabbit to do it for $160 instead.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNvdzlXdnV3RRAB&d=17924085&t=1

places/ChIJ5fz7poxZwokR6hnh7ELKexQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUNvdzlXdnV3RRAB

I wanted to use Gateway, what a disappointment. Called last week on Monday, someone named Anthony returned my call on the same day, he said they were closed due to the president’s day holiday, but that someone would call me on Tuesday. He mentioned that my service would be expensive because of the style boiler that I have, but he could not give me an estimate, but assured me that someone in the office would call me the following day. Tuesday came & went, no call. Wednesday, nothing again. Thursday I called & spoke with a woman who answered the phone. I told her what had happened, she said she would call me back, no apology or anything. Yeah.... I will let you guess...yep, never heard from them. How do people do that?

Top-Rated Gateway Plumbing & Heating in Manhattan, NY

Established in 1976, Gateway Plumbing & Heating is a family-owned business with over 55 years of combined experience in the plumbing and heating industry.

Gateway Plumbing & Heating: A Legacy of Excellence in New York City Plumbing and Heating Services.

Founded in 1976, Gateway Plumbing & Heating stands as a testament to enduring family ownership and expert craftsmanship in New York City's plumbing and heating industry. With over four decades of dedicated service, this company has grown into a trusted name synonymous with reliability and quality.

Just four years after its inception, in 1980, Gateway Plumbing & Heating broadened its scope beyond residential plumbing to include commercial construction and mechanical work. This diversification allowed the company to embrace complex projects and meet a wider range of client needs in the bustling metropolis of New York City.

Commitment to High-End Renovations and Expertise

By 1990, Gateway had established itself as a leader in high-end renovation services, collaborating closely with architects and designers to deliver sophisticated plumbing and heating solutions tailored to upscale projects. Their reputation for precision and innovation grew alongside New York’s skyline.

Expertise in steam heating and boiler systems

 became a hallmark of Gateway during the 2000s, further solidifying their position as industry specialists for New York’s demanding heating infrastructure.

Embracing Sustainability and Modern Practices

In line with evolving environmental standards, Gateway Plumbing & Heating integrated eco-friendly materials and sustainable practices into its service offerings starting in 2010. This commitment not only reflects a forward-thinking approach but also serves the growing demand for green solutions in residential and commercial plumbing and heating.

 Company founded, beginning operations in New York City.

 Expanded services to include commercial construction and mechanical work.

 Started offering high-end renovation services, collaborating with architects and designers.

 Became known for expertise in steam heating systems and boiler installations.

 Introduced eco-friendly practices and materials in service offerings.

Phone Number

Rating

Plumbing Services

Heating Services

Gateway Plumbing & Heating is a reliable service for plumbing and heating solutions located in the vibrant heart of Manhattan, New York City. Situated on the 6th floor of 37 West 37th Street, it combines functionality with a touch of New York flair, serving both locals and travelers with expert plumbing services.

Gateway Plumbing & Heating

Discover Gateway Plumbing & Heating in New York City! Expert plumbing and heating services await on the 6th floor. Contact us for your needs!

Gateway Plumbing in NYC - Expert Heating & Plumbing

New York County

Comprehensive plumbing solutions for residential and commercial clients.

Installation, maintenance, and repair of heating systems.

Specialized in steam heating systems and boiler installations.

Boiler Services

Gateway Plumbing & Heating in Manhattan New York offers expert plumbing and heating solutions for every need.

Situated on the 6th floor at 37 West 37th Street in the heart of Manhattan, Gateway Plumbing & Heating has built a reputation as a trusted local expert for residential and commercial plumbing and heating services. With decades of experience, they provide reliable, professional solutions perfectly suited to New Yorkers' unique needs.

Comprehensive Plumbing Services for Residential and Commercial Needs

Gateway specializes in comprehensive plumbing solutions, addressing everything from minor leaks to complex pipe replacements. Whether you manage a bustling office or a cozy apartment, their skilled plumbers ensure your water systems run smoothly with minimal disruption. Their commitment to quality and customer satisfaction shines through in their knowledgeable troubleshooting and attentive service.

Expert Heating Installation, Maintenance, and Repair

In New York's chilly winters, a dependable heating system is essential. Gateway Plumbing & Heating offers professional installation, maintenance, and repair services for heating solutions including boilers and radiant heat systems. Their technicians are experienced in optimizing system performance, helping you save on energy costs while keeping your space warm and cozy throughout the season.

Reliable Hot Water Heater Repair and Replacement

Say goodbye to cold showers with Gateway’s expert hot water heater services. Whether you need repairs to restore your current unit or a full replacement to upgrade your system, their technicians ensure a reliable supply of hot water tailored to your household or business demands. Their knowledgeable staff will guide you through the best options for efficiency and longevity.

Skilled and courteous plumbers and technicians with extensive industry expertise.

Long-standing positive reviews highlight their dedication to quality and responsiveness.

From plumbing repairs to heating system upgrades, they cover all essential services under one roof.

 stands as a reliable partner for Manhattan residents and businesses seeking expert solutions for plumbing, heating, and hot water needs. Their blend of expertise, customer focus, and tailored services makes them a top choice for maintaining comfort and functionality in New York City properties.

Discover trusted plumbing, heating, and boiler services at Gateway Plumbing & Heating in Manhattan, NY. Reliable, family-owned since 1976. Call today!

Gateway Plumbing & Heating in Manhattan, New York - Expert Plumbing & Heating Services

Experience top-rated plumbing and heating solutions at Gateway in New York City. 24/7 emergency services, expert repairs, family-owned since 1976. Book now!

Explore Gateway Plumbing & Heating in NYC - Quality Plumbing & Emergency Repairs

Learn about Gateway Plumbing & Heating, a family-owned business with 55+ years of experience in NYC. Providing quality plumbing, heating, and boiler solutions. Contact us!

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