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Raleigh, NC

North America

United States

# Hyatt Place Raleigh / Cary – Comfortable hotel in Raleigh, NC with spacious rooms, friendly staff, and convenient location

Hyatt Place Raleigh / Cary is a welcoming hotel located in Raleigh, North Carolina, offering a blend of comfort and convenience for both leisure and business travelers. Known for its spacious rooms and friendly service, this hotel provides a relaxing atmosphere for guests. Established to cater to the needs of travelers, it features modern amenities and a complimentary breakfast that highlights local flavors. The hotel has garnered positive reviews for its cleanliness and accommodating staff, making it a popular choice for visitors exploring the Triangle area.

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As we prepare to check out this morning, this 3.5 star review could have easily been a 5. If management reads this, PLEASE replace the toilet seat in room 406 before anyone else stays in this room! The positives - Every team member that we encountered was super friendly and helpful. The bed is pretty comfortable. It's firm enough for support but has a little cushion for comfort. The room is massive and allows for tons of space to spread out. For the most part, the room is pretty clean, and you can't really hear much from the hallway. A mini fridge, microwave, and coffee are included. A breakfast is included, and the location is great for exploring the triangle area. Don't forget about the 3pm checkin and 12pm checkout! Areas for improvement - The first thing we noticed was the toilet seat (see pictures). It looked like it had piles of congealed urine on it. Upon closer inspection, it seems the paint from the seat had severely yellowed and is bubbling up and popping from all of the cleaning. It was also a bit dirty, but we sanitize every room we stay in. Such a simple fix that can't be overlooked. CHANGE THIS SEAT IMMEDIATELY! The sink is not designed with functionality in mind. The faucet is set so far back, that the water just clears the countertop. Your hands are forced to rub on the bowl to rinse them. Simple fix = longer spout for the faucet. The outer shower door does not slide! It was off the track so I lifted it back on. It still did not move. Judging from the bent lower frame, it has been this way for a while. Despite being jammed shut, this side of the shower still leaks quite a bit of water right next to the toilet Lastly, Hyatt, please make things easy for your staff! As many people do, I booked this using points from my credit card. Apparently, my bank uses 3rd party websites to conduct business. It shouldn't take your staff to manually calculate the rate+taxes/fees we have prepaid and try to guess the amount. This causes them to stress and slows things down for no reason. Also, if I prepay extra for a "high" floor, I shouldn't have to negotiate for it at checkin. It should already be allocated. As a comparison, my experiences with Bonvoy and Hilton have been seamless at checkin using the same process.

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This Hyatt location is near NC State University. The room was clean and comfortable. The lobby and hallways were also clean. The shower had plenty of hot water. The staff provided friendly service. I had a few laughs with "Whispering Josh" at the front desk. The hot breakfast selections were very limited, so I enjoyed banana, a cup of coffee, and glass of apple juice. Good place to stay for a quick overnight trip to Raleigh.

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Our stay was two nights, arriving late in the evening on a Thursday. Traveling with my small doggy, I always have to make sure places will be accommodating to him as well. We were given a tag to put on the door to make sure the staff knew he was there. There was also a little dog walk area to the side of the hotel. For the humans, the room was large and comfortable, the breakfast was tasty and plentiful. All the staff was extremely pleasant. I would definitely recommend to anyone, especially those traveling with a 4 legged best friend!

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This is the first time I've stayed here and I would have to say it was a positive experience. The hotel staff were all nice and helpful. The room I stayed in was clean and decently sized. You will also find a mini fridge and an in room coffee setup. The included continental breakfast was decent and there are plenty of places to sit down to enjoy your meal. They also seem to have a coffee counter available 24 hours a day with 100% Arabica coffee. Overall, I wouldn't mind staying here again.

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Having just moved to Cary, I chose this hotel for a stay until my apartment was made ready. Ian, Asst. Mgr. and Brandon, Gen. Mgr. made sure I had a memorable stay. In fact my 6th floor suite was so lovely, no expense spared to make it a classy experience. For that reason, I extended my stay. I could not even believe the price at that time, of $120 per night as a Hyatt Club member after my 800 mile trip here, I stayed at no hotel to compete with the elegance, experience, and price of this Hyatt Place. Plenty of parking, artfully curated decor with exceptionally welcoming and distinctly different private areas to congregate with friends or fellow guests, you won't find a better experience. Compliments on the exceptional and varied daily breakfasts fresh from the kitchen. There was an impressive variation of quality foods representing local breakfast cuisine. Sometimes the self serve location of the dishes offered was too small to handle the large crowd, depending on the time you arrived, but the kitchen kept the food coming quickly providing fresh batches of everything to replace the quickly emptied large and tastefully arranged offerings. If you have never had a good Southern gravy and biscuit , let the Hyatt Place kitchen be your first! It won't disappoint. I've never seen such a varied range of freshly prepared breakfast at any hotel anywhere! Enjoy the welcoming staff and ambience of this Hyatt Place. I found it pleasantly memorable.

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Don't be fooled by the updated and modern lobby - the rooms in this hotel are extremely outdated and unclean. The toilet seat in my room had bodily fluids on it when I checked-in and the pillows were worse than the free ones they have on airplanes, square and lumpy. The rooms here are awful, do not recommend.

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Recently I stayed at this Hyatt while going through the onboarding process of relocating to the area. This location is ideal if you're in the Cary area. It's located right off the 40 and easily accessible to everything. If you like to shop Morrisville is not too far also. McDonald's and Sheetz are located right across the street. We stayed on the 4th floor closest to the elevators. The rooms are typical Hyatt style spacious suites. A mini fridge but no microwave. The mattresses were very supportive and comfortable for a good night's rest. It was nice and peaceful. Brandon and Eureka were extremely helpful and kind. The weather has been very poor lately so on the day of check in my daughter wanted to take a dip in the pool. Brandon walked us over and went over the COVID19 rules. I needed to use the computers in the lobby to print out documents and that was very convenient. During the morning we stopped by for the continental breakfast bar. Due to COVID19, the normal Hyatt full breakfast spread was not an option. That was disappointing. There was cold cereal, packaged Quaker Oatmeal/ Grits, fruit, juice, bagels/ toast and hard boiled eggs. They also had microwave breakfast biscuits. Some negatives for me: I don't recall housekeeping knocking to clean the room for the day so that aspect lost a point for me. They never came. The ice maker was broken on our floor. Having to trek downstairs to the 1st floor to use the microwave was a problem. Despite the weather, The pool was dirty.

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Found a HUGE cockroach in our room the second night. When we called for help, they said that they didn't have a bug spray, and couldn't send anyone here to help us kill it because they had only one person there. (It was after 10pm) The cockroach kept hiding into corners we couldn't reach. We had to drive to a few stores to get a bug spray and finally killed it. After that we requested to switch room since we didn't want to deal with moving to another hotel at midnight. The front desk also offered free snacks as a compensation. But even after switching rooms we were extremely stressed because we know that cockroaches are good at hiding and reproduces fast. Usually when you see one of them, they already have a family in the building. We weren't confident if the new room would also be infested, and worse, if any has already gotten into our luggage. I asked the front desk and learned that guests spot cockroaches about once every month. That to me is saying that the problem is much bigger. I've enjoyed staying at this hotel until this experience, and it overturned all my positive feelings about it. I would definitely not recommend staying here if you can find a place with good cleaning protocol.

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Where do i even start. Okay i booked thru booking.com and paid for "higher floor" when i went to check in , a lady was training another lady. The automatic system had put me on the 6th floor which was the highest floor but the trainer had already made keys for the 4th floor so my room was switched without my permission. I ALWAYS self clean hotel rooms because i have trust issues when it comes to the "housekeeping services". As many people do. But what i saw was disgusting . Lifted the bedding covers into the light &' saw this . I'm pretty sure it's some time of bacteria growing from the lack of cleaning &' washing this hotel does. You ever notice how the housekeeping carts NEVER have bedding covers on them. Now i know why. Just gross

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Another good stay at a Hyatt! They really seem selective when hiring because their staff has been consistently friendly and professional. I always like to mention someone in particular and this time it was Catriya, the woman at the front desk that I had the most interaction with. Very helpful and courteous. I absolutely love their room set ups, really spacious, and the bed is always comfortable. There were a couple of missed things with housekeeping, but not a big deal. Breakfast was delicious, but when they run out or it's getting towards the end of the breakfast time, they don't replenish. Minor things as far as I'm concerned, which is why I'm giving them four stars. Would recommend a stay here if visiting the Raleigh area.

Discover Hyatt Place Raleigh / Cary in Raleigh, NC—an inviting hotel offering modern comfort and convenient location. Book now for an exceptional stay.

Hyatt Place Raleigh / Cary Hotel in Raleigh, NC

Raleigh

Hyatt Place Raleigh / Cary

North Carolina

Explore the full menu at Hyatt Place Raleigh / Cary in Raleigh, NC. Discover signature dishes, drinks & must-try items. Visit us at 710 Corporate Center Dr.

Hyatt Place Raleigh / Cary Menu – Food & Drinks in Raleigh, NC

Learn about Hyatt Place Raleigh / Cary in Raleigh, NC. Offering comfortable stays, modern amenities, and prime location at 710 Corporate Center Dr. Book your visit now!

About Hyatt Place Raleigh / Cary, Raleigh, NC

Opening hours for Hyatt Place Raleigh / Cary, Raleigh, NC. Find opening hours for Hyatt Place Raleigh / Cary on 710 Corporate Center Dr.

Hyatt Place Raleigh / Cary – Comfortable hotel in Raleigh, NC with spacious rooms, friendly staff, and convenient location

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