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The Westin Excelsior, Florence plays a vital role in the local community, not just as a luxurious hotel but as a hub for cultural exchange and social initiatives. Situated along the picturesque Arno River, this establishment embraces its historical roots while contributing to the vibrant fabric of Florence. The hotel is known for its exceptional service and elegant accommodations, making it a preferred choice for both tourists and locals alike.

By fostering connections with local artists and businesses, The Westin Excelsior enhances the cultural landscape of Florence, making it a significant player in the community.

The Westin Excelsior collaborates with various local entities to enhance its offerings and support the community. These partnerships include:

• Local artisans for exclusive in-room amenities

• Collaborations with nearby restaurants for unique dining experiences

• Support for local cultural events and festivals

The Westin Excelsior regularly hosts events that bring together locals and visitors, fostering a sense of community. From art exhibitions to culinary tastings, these gatherings celebrate the rich culture of Florence. The hotel's rooftop bar, with its stunning views of the city, often serves as a venue for social events, making it a popular spot for both relaxation and engagement.

These events not only enhance the guest experience but also contribute to the local economy by supporting local vendors and artists.

The Westin Excelsior is committed to sustainable practices, ensuring that its operations are environmentally friendly. The hotel implements energy-saving measures, such as using LED lighting and water conservation systems. Additionally, the hotel sources local ingredients for its dining options, supporting local farmers and reducing its carbon footprint.

By prioritizing sustainability, The Westin Excelsior not only enhances the guest experience but also contributes positively to the community and the environment.

Guests often share their memorable experiences at The Westin Excelsior, highlighting the exceptional service and warm hospitality. One guest remarked, "The staff went above and beyond to make our stay unforgettable. The attention to detail was remarkable, and the views from our room were breathtaking."

Such testimonials reflect the hotel's commitment to creating lasting connections with its guests and the community.

Connect with The Westin Excelsior, Florence

Whether you're planning a visit to Florence or looking for a luxurious staycation, The Westin Excelsior invites you to experience its unique offerings. Engage with the local culture, enjoy exquisite dining, and relax in elegantly designed rooms. Book your stay today and discover the charm of Florence from a refined perspective.

The story of The Westin Excelsior, Florence

The Westin Excelsior, Florence, located at Piazza Ognissanti 3, has been a beacon of hospitality in the heart of Florence for many years. This historic hotel, perched along the picturesque Arno River, offers stunning views and a prime location near major attractions. With its refined design and attention to detail, it embodies the essence of Florentine elegance.

2024: The hotel underwent a large-scale renovation, including updates to the lobby and dining areas.

2023: The rooftop bar and restaurant were temporarily closed for renovations.

The Westin Excelsior has been shaped by the rich cultural tapestry of Florence. Its location allows guests to immerse themselves in the city's artistic heritage, with renowned landmarks just a short stroll away. The hotel serves as a bridge between the past and present, reflecting the city's commitment to preserving its historical charm while embracing modern luxury.

The Westin Excelsior is not just a hotel; it is a community of dedicated individuals committed to providing exceptional service. From the visionary founders to the talented chefs and attentive staff, each person contributes to the hotel's legacy. Their passion for hospitality ensures that every guest feels valued and cherished during their stay.

Over the years, The Westin Excelsior has adapted to the changing needs of travelers while maintaining its historical essence. The recent renovations have modernized its facilities, ensuring that guests enjoy the best of both worlds: classic elegance and contemporary comfort. This evolution reflects the hotel's commitment to excellence and its dedication to providing memorable experiences.

As The Westin Excelsior continues to welcome guests from around the world, it remains a testament to the timeless charm of Florence. With its rich history, exceptional service, and stunning views, the hotel is dedicated to preserving its heritage while embracing the future. A stay here is not just a visit; it is an experience steeped in tradition and luxury.

Located at Piazza Ognissanti, 3, this luxurious hotel offers refined accommodations with stunning views of the Arno River and the historic cityscape of Florence. The Westin Excelsior combines classic elegance with modern sophistication, making it a top choice for travelers seeking comfort and style.

• Exceptional service from attentive staff
• Prime location near major attractions
• Elegant accommodations with river views
• Rooftop bar offering stunning vistas
• Concierge service for personalized experiences

• Cleanliness issues reported by some guests
• Occasional room maintenance concerns
• Noise levels can vary depending on location

Couples seeking a romantic getaway, business travelers looking for luxury, and families wanting a comfortable stay in Florence.

Reservations are recommended, especially during peak seasons. The hotel is pet-friendly, allowing dogs, and offers various payment options including credit and debit cards.

The Westin Excelsior Florence stands out for its exceptional service and prime location, making it a top choice for visitors. While there are minor concerns regarding cleanliness and noise, the overall experience is enriched by the elegant accommodations and attentive staff. This hotel is a splendid choice for anyone looking to indulge in the beauty and culture of Florence.

The Westin Excelsior, Florence - A Luxurious Retreat in the Heart of the City.

Nestled at Piazza Ognissanti, this luxurious hotel offers breathtaking views of the Arno River and is just a short stroll away from Florence's most iconic attractions. Visitors will appreciate the immaculate design and attention to detail that permeates throughout the property, from the elegantly furnished lobby to the spacious guest rooms.

Florence

Guests frequently praise the hotel's exceptional service, prime location along the Arno River, and elegant accommodations. The rooftop bar offers stunning city views, and the concierge service is highly regarded for its helpfulness. Some guests have noted issues with cleanliness and room maintenance, particularly regarding outdated facilities and noise levels.

Europe

Italy

Overview of The Westin Excelsior Florence

The Westin Excelsior Florence, located at Piazza Ognissanti, is a luxurious hotel that embodies the essence of Florence's rich history and elegance. This refined establishment has been welcoming guests with its impeccable service and stunning views of the Arno River. With a perfect blend of classic charm and modern sophistication, the hotel offers an inviting atmosphere that captivates visitors from around the world. Its strategic location allows easy access to Florence's major attractions, making it an ideal choice for travelers seeking both comfort and convenience.

The dining experience at The Westin Excelsior is nothing short of exceptional. Guests can indulge in a variety of culinary delights, from traditional Tuscan dishes to international cuisine. The polished restaurant offers a sophisticated ambiance, perfect for both casual dining and special occasions. Breakfast is particularly noteworthy, featuring a buffet with made-to-order omelets and a selection of fresh pastries that delight the senses.

The Westin Excelsior features elegantly designed rooms, many of which offer breathtaking views of the Arno River. Each room is equipped with modern amenities, ensuring a comfortable stay. Guests can enjoy a range of services, including a fitness center, spa treatments, and a rooftop terrace that provides stunning vistas of Florence. The hotel’s attention to detail is evident in its decor, which combines classic elegance with contemporary flair.

Situated in the heart of Florence, The Westin Excelsior is just a short walk from iconic landmarks such as the Ponte Vecchio, Uffizi Gallery, and Florence Cathedral. The vibrant neighborhood is filled with charming cafes, artisan shops, and bustling markets, offering a true taste of Florentine culture. Guests can immerse themselves in the local art scene or enjoy leisurely strolls along the picturesque streets lined with Renaissance architecture.

A: Yes, the hotel offers valet parking services.

Visit The Westin Excelsior Florence Today

Experience the elegance and charm of The Westin Excelsior Florence. Whether you're here for a romantic getaway, a family vacation, or a business trip, this hotel offers everything you need for an unforgettable stay. Book your visit today and immerse yourself in the beauty of Florence.

Refined rooms, some with river views, in a genteel property featuring a polished restaurant.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNmcTdhRnlBRRAB&d=17924085&t=1

places/ChIJ2WB6FKxWKhMRFYz_m83_gRA/reviews/ChdDSUhNMG9nS0VJQ0FnSUNmcTdhRnlBRRAB

We had a wonderful stay at this hotel. It had an immaculate design and attention to detail throughout the property. The lobby and hallways were beautifully designed, creating a warm and luxurious atmosphere. Our room was spacious and just as beautifully decorated, with a small balcony overlooking the river with an awesome view.

The service was great. We requested an item for our room, and it was delivered very quickly. Everyone we encountered was extremely polite, professional, and eager to help.

The breakfast buffet was very nice including made-to-order omelets and eggs prepared to your liking.

If we return to Florence, we would absolutely stay here again!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUR2cDVUZG5nRRAB&d=17924085&t=1

places/ChIJ2WB6FKxWKhMRFYz_m83_gRA/reviews/ChdDSUhNMG9nS0VJQ0FnSUR2cDVUZG5nRRAB

The Westin Excelsior Florence is, without a doubt, the best hotel we have ever stayed at in Europe. Situated on a historic site, it offers breathtaking views of the Arno River and the stunning cityscape of Florence. The location is perfect—centrally positioned with most major attractions just a 10-15 minute walk away, and excellent restaurants on both sides of the nearby bridges.

The service provided by the hotel staff was absolutely exceptional, making our stay truly memorable. From the moment we stepped inside, we were captivated by the beautifully arranged Christmas decorations and the refreshing aroma that filled the air. During check-in, the front desk manager personally showed us the rooms we had reserved and ensured that our preferred temperature settings were adjusted to perfection. The housekeeping staff cleaned our rooms at least twice a day, ensuring everything remained spotless and immaculate throughout our stay.

The hotel’s design strikes a perfect balance between classic elegance and modern sophistication. Its exquisite wooden frames and high-end décor create a luxurious yet bright and welcoming atmosphere.

After we checked out, we realized we had left a small item behind. The housekeeping staff , management and concierge promptly contacted us to confirm they had found it and kindly offered to ship it back to our home free of charge. Their thoughtfulness and efficiency were truly impressive, and we cannot thank them enough.

Our entire experience at The Westin Excelsior Florence was unforgettable, and we would highly recommend it to anyone visiting Florence.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYeWRUTUh3EAE&d=17924085&t=1

places/ChIJ2WB6FKxWKhMRFYz_m83_gRA/reviews/ChZDSUhNMG9nS0VJQ0FnSURYeWRUTUh3EAE

Was lucky enough to get a chance to stay at this historical property because of a work event we were organizing in Italy.

Due to my platinum status, I was upgraded to an Arno view room, and I must say everything about it was stunning. The room, the view and the little touches that the team has put into making our stay memorable.

Location wise it's perfect, since it's located in the middle of town. You can easily take a stroll around Florence, and there were lots of restaurants nearby. We had a few drinks at the bar and the service team were very friendly and efficient.

Breakfast was good as well, they had a small section of Asian food, which is quite rare in Europe.

All in all, it's a worth it place to stay if you could afford it. One of the better hotels in Florence.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURQMnR1LXR3RRAB&d=17924085&t=1

places/ChIJ2WB6FKxWKhMRFYz_m83_gRA/reviews/ChdDSUhNMG9nS0VJQ0FnSURQMnR1LXR3RRAB

I really had a wonderful experience in this beautiful hotel, it has a vibe of a  castle, with its wonderful staff, everyone there is welcoming, Friendly and helpful.

The breakfast was nice, and the poached eggs made be the chef is delicious.
Every single detail in this hotel is eye-catching.

The only thing I didn't like is that we didn't find a room with a view on the river, it was fully booked 🥲

I would definitely come back to this hotel on my next trip to Florence 🤍 🇮🇹

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUN3NGFETE1nEAE&d=17924085&t=1

places/ChIJ2WB6FKxWKhMRFYz_m83_gRA/reviews/ChZDSUhNMG9nS0VJQ0FnTUN3NGFETE1nEAE

Great location and a stunning hotel. You can see the Ponte Vecchio bridge from the rooms. We stayed here for 2 nights in 2018 and cannot wait to go back. Staffs were attentive and warm. Food was the best. One of the best 5* breakfast we had in Italy.

Experience Luxury at The Westin Excelsior Florence

The Westin Excelsior, Florence, located at Piazza Ognissanti 3, 50123 Florence, Italy, is a historic hotel that has been serving guests for many years. It is situated along the Arno River, offering picturesque views and a central location near major attractions.

Experience exquisite dining at our on-site venues, offering a variety of culinary delights to satisfy every palate.

Rooftop Bar & Restaurant

ORVM Bar

Dining Options at The Westin Excelsior, Florence

Dining Options at The Westin Excelsior, Florence.

Welcome to an unforgettable culinary journey at The Westin Excelsior, Florence, where **exquisite dining** meets stunning views of the Arno River. Nestled in the heart of Florence, our venues are designed to elevate your dining experience with a delightful blend of Mediterranean and Italian cuisine. Each bite is a testament to the rich flavors of Tuscany, meticulously crafted to satisfy every palate.

While specific starters are not detailed in the menu, expect a tantalizing selection of appetizers that embrace local ingredients and traditional recipes. Each dish is crafted to ignite your taste buds and prepare you for the main offerings.

Our main offerings include two standout venues that cater to diverse tastes. 

- **Rooftop Bar & Restaurant**: This venue serves Mediterranean cuisine, allowing guests to indulge in fresh, vibrant dishes while soaking in breathtaking views of Florence’s skyline. Whether it's a light lunch or a romantic dinner, the Rooftop Bar ensures a memorable dining experience.
- **ORVM Bar**: A cozy spot serving Italian cuisine, perfect for unwinding after a day of exploring. Sample local wines and enjoy traditional dishes that reflect the heart of Tuscany.

Delight in a selection of mouthwatering desserts, each crafted to provide a sweet finish to your meal. From classic Italian pastries to innovative creations, our desserts are designed to satisfy your sweet tooth and leave you with lasting memories of your dining experience.

Complement your meal with our extensive drink menu, featuring a carefully curated selection of local wines, handcrafted cocktails, and refreshing non-alcoholic options. Each beverage is chosen to enhance your dining experience, ensuring a perfect match for every dish.

Join us for special themed nights where culinary creativity takes center stage. These events feature seasonal ingredients and unique pairings, bringing an exciting twist to your dining experience. Stay tuned for announcements on these exclusive culinary events!

Experience the luxury of The Westin Excelsior in Florence. Indulge in breathtaking views, exquisite dining, and top-notch service. Book your escape today!

Luxury 5-Star Hotel in Florence: The Westin Excelsior

Metropolitan City of Florence

The Westin Excelsior, Florence

A contemporary glass-enclosed roof garden with 360-degree views of the city, offering Mediterranean cuisine.

An Italian bar perfect for a light lunch or an expertly prepared cocktail at the end of the day.

Tuscany Region

The Westin Excelsior

What a stunning hotel! Spacious rooms, clean, and an old vintage look that makes the experience really unique. Staff were excellent to check in and explain the amenities and hotel. Comfortable beds, 5 minutes from all the action, and a good shower.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my travels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.

Absolutely phenomenal. We stayed 7 nights and from the moment we walked in they treated us like royalty. The room was huge and felt so upscale. The bathroom is my only minor complaint, we didn't have a window so it felt a little sad and dark. There was a huge bathtub which we never used, and a tiny shower with a fabric curtain that was annoying because it was constantly touching you, also the shower head was a rain style so you couldn't aim the water away if you didn't want your hair wet, it just made for an awkward experience but I won't take away a star for that. We had breakfast buffet included and it was so worth it. I still miss that breakfast lol. Everything was excellent and high end. I'll be honest I felt out of place because this is not my normal lifestyle but it was a great experience nonetheless.

Can very fancy and sophisticated be average? Let's first say why I pose this question. My view was, well, not of the river or the cityscape even though I asked for it and was willing to pay. Next, was unable to adjust the water temperature and was very hot and...the water pressure was terrible and there were zero--no charging ports or stations. Finally, the prices were extremely high for food and beverage. All of that said. Imagine you were jettisoned back to the 1600s. The decor was breathtaking and the finishes were glamorous and very high end with statues and pictures specking the walls. The staff were uber attentive and professional. The location was perfect and right next to the river and bordering the square which is also bordered by the church where Botticelli is interred. If you were expecting or wanted a romantic adventure this would be the place. If you were looking for a place to feel special this would also be the place.

I do not like posting negative reviews but this was a big disappointment. Had to check in here for a wedding event. For over $1k a night, I expected a lot. I got the old feel vibe of Italy and that was it. The STAFF was amazing but the rooms... let's just say is a no for me. Small and cramped for its rate. There was a leak in my bathroom that came from the upper floor. We were immediately moved to a different room but i was hoping they would move me in a suite especially for $1k a night but i was transferred to the room next to it.. no view,size was ok but still overpriced if you ask me. Breakfast was included but they served the EXACT SAME things days in a row. Sorry westin just wasn't happy. You could do better.

Came in for dinner tonight. Most restaurants opens at 7 or later. I decided to have the Caesar salad and pasta dish. Having only sparkling water as tomorrow I have 2 walking tours. Service was excellent and will come back as I am here for 5 days.

Over the past 50 years, I've been fortunate to travel to Europe hundreds of times and, have stayed in the best hotels. However, once again, the Westin Excelsior, Florence exceeded all expectations. If you do decide to travel to Florence, there's no thinking or considering to be done. Your stay at the Westin Excelsior you realize why this becomes your home away from home, as it has been mine and my family's now for several years. The positive attributes to this hotel are endless. However, let's focus on the key elements that one would look for when staying at a five-star establishment. The Westin Excelsior provides all the key elements one is looking for to include clean, renovated, well appointed, oversize hotel rooms with proper air conditioning, ventilation, a staff, all around that is completely professional, and will respect all of your concerns and wishes, a fantastic location to everything, and of course, the only hotel in Florence with a penthouse bar overlooking this historic monumental city I do want to point out that the front desk behind the scenes individuals will do whatever is possible to help accommodate your needs, for us it was adjoining hotel rooms. Then there is the most dynamic group of concierge professionals you will find in Florence, who not only have a pulse on everything and anything you need, but happen to be a group of gentlemen that you enjoy their company just sitting and talking about life, as I so thoroughly enjoyed every single day of my trip Bottom line... The Westin Excelsior is indeed a 5+ star hotel that I hate to admit it, has no faults To all my friends and family at the Westin Excelsior have a happy healthy and safe new year and, we look forward to seeing you again same time next year till then, Chin-chin La Familia!! Rob Stone Rob Stone

The view is spectacular, with walls of glass that allow you to enjoy sweeping views of Florence and the Arno river, but boy do they make you pay! It was 28 euros for a simple gin and tonic! The price for 2 cocktails and a bottle of water was more than I paid for dinner at a sit down restaurant last night!

An awesome hidden gem rooftop bar. It has amazing views of all of the main Florence attractions. There were only a few other people up there when we went. It was a peaceful break from all of the hustle and bustle down below. We just came up here for some drinks and they gave us some nuts and chips as well. The drinks and service were great! Definitely worth checking out.

Florentine syle - the grand version - at its best! It's one of the old palazzos from way back when, that's been done up as a hotel. You know the type - grand staircases, lots of marble, art and sculptures everywhere, and none of it too florid. That pretty much sums it up here. Add to the above staff that is always prompt and helpful, well maintained rooms, and the excellent location, and there really is not too much else to ask for! (ok, a coffee-maker in the room, but then again, there are a couple of excellent cafes right next door, so it's not that critical...)

Experience elegant accommodations at The Westin Excelsior in Florence, offering stunning river views, rooftop dining, and prime central location near major attractions.

Luxury Florence Hotel - The Westin Excelsior, Piazza Ognissanti

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Discover Florence with The Westin Excelsior's Tips & Itineraries

Learn about the rich history, renovation highlights, and unique features of The Westin Excelsior Florence, your historic luxury hotel along the Arno River.

Dining Options at The Westin Excelsior, Florence.

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